Posted: 6/20/2017 1:37:41 AM EDT
| I bought a factory refinished 320 in 45 ACP from Aim, https://www.aimsurplus.com/product.aspx?item=F1SIG32045REF. I picked it up from my FFL today and one of the rear sight tritium inserts is DOA. Has anyone dealt with Sig's customer service department concerning night sights? |
| Wow. I just paid close to 1K for a P320 Compact RX. One range session and cleaning. The frame marks up so easily it's annoying. My 1/2 priced Glocks or my other polymer handguns ( HK, CZ) do not mark up so easily. WTF? Run a fingernail over the frame and it's scored. I use my guns, but I don't abuse them. Called Sig, yeah it's a known problem, we can't do anything or have anything to remedy it. Their CS is hit or miss depending on the person (idiot)answering. |
|
Quoted:
Wow. I just paid close to 1K for a P320 Compact RX. One range session and cleaning. The frame marks up so easily it's annoying. My 1/2 priced Glocks or my other polymer handguns ( HK, CZ) do not mark up so easily. WTF? Run a fingernail over the frame and it's scored. I use my guns, but I don't abuse them. Called Sig, yeah it's a known problem, we can't do anything or have anything to remedy it. Their CS is hit or miss depending on the person (idiot)answering. 
|
|
Had the same issue with a new P229 SAS a few years ago. Not dead, but one rear dot very dim.
Customer service was outstanding from initial phone call to fix and return. Total time from call to return was less than 2 weeks. Only issue I've had with about six new SIGs purchased in the last 10 years. |
.
| I was up in the Rockies hiking and the screen protector for the Romeo1 must have snagged off with my backpack strap. Anyway. I called CS, they took my name and said that parts were not available yet. A week later, I got a new screen protector. My LGS contacted their LE rep and mentioned the grip frame issue I was having. CS mailed one out a week later. They are GTG. |
| I was up in the Rockies hiking and the screen protector for the Romeo1 must have snagged off with my backpack strap. Anyway. I called CS, they took my name and said that parts were not available yet. A week later, I got a new screen protector. My LGS contacted their LE rep and mentioned the grip frame issue I was having. CS mailed one out a week later. They are GTG. |
| Received the slide back today with quite the surprise. They instructed me to only send the slide, no barrel or recoil spring. When opening the package today, they returned the slide with a new barrel and recoil assembly. I guess that makes it worth the 8 week wait. |
|
Quoted:
8 weeks for a sight? That is insane. I would get on the phone and get that taken care of, seriously. eta: Op didn't send in the lower. Guess what................? 
|
|
Quoted:
I bet they wouldn't send it out until they had a fix for the drop fire issue. If they didn't install it, OP would have to send it in again. eta: Op didn't send in the lower. Guess what................? Quoted:
Quoted:
8 weeks for a sight? That is insane. I would get on the phone and get that taken care of, seriously. eta: Op didn't send in the lower. Guess what................? 
|