[ARCHIVED THREAD] - 12.26 Brownells Update (Page 1 of 6)
Posted: 1/5/2013 12:09:56 AM EDT
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They're currently processing mag orders from 12/17.
Hired temps just to process mag orders so non-mag, regular customers could get processed. Some staff worked through the Christmas holidays. Gonna roll the dice and hope my 12/19 mag order makes it through the system soon. |
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They're currently processing mag orders from 12/17. Hired temps just to process mag orders so non-mag, regular customers could get processed. Some staff worked through the Christmas holidays. Gonna roll the dice and hope my 12/19 mag order makes it through the system soon. I'm curious where did you get this info? |
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They're currently processing mag orders from 12/17. Hired temps just to process mag orders so non-mag, regular customers could get processed. Some staff worked through the Christmas holidays. Gonna roll the dice and hope my 12/19 mag order makes it through the system soon. I'm curious where did you get this info? Spoke with them by phone about 7:45am this morning. Just got my "SHIPPED" email notice!!! |
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yea, they screwed mine up also. not shipping first come first serve and now my order was listed as being picked for last couple days. called and was told they had issues with that alot the last few days.
I dont care I just need to know its shipping and not showing being picked all week. |
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Maybe somebody can help me with this:
I back ordered some Pmags from Brownells on 12/21 and immediately got a email order confirmation and today (12/26) I got a invoice via email from them... but the invoice doesn't really say anything new. Is it normal for them to email a order confirmation and then email a invoice if they haven't shipped yet? Sorry, for being a noob this is my first time ordering from brownells. |
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Insanity... http://www.businessinsider.com/brownells-magazine-sales-2012-12 Made it hot for you 
http://www.businessinsider.com/brownells-magazine-sales-2012-12 |
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Maybe somebody can help me with this: I back ordered some Pmags from Brownells on 12/21 and immediately got a email order confirmation and today (12/26) I got a invoice via email from them... but the invoice doesn't really say anything new. Is it normal for them to email a order confirmation and then email a invoice if they haven't shipped yet? Sorry, for being a noob this is my first time ordering from brownells. Yes, normally they'll send 3 emails total. An order confirmation, an order invoice (with any updates to stock status or pricing) and then a third one once shipment is made- with tracking info. |
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Maybe somebody can help me with this: I back ordered some Pmags from Brownells on 12/21 and immediately got a email order confirmation and today (12/26) I got a invoice via email from them... but the invoice doesn't really say anything new. Is it normal for them to email a order confirmation and then email a invoice if they haven't shipped yet? Sorry, for being a noob this is my first time ordering from brownells. Yes, normally they'll send 3 emails total. An order confirmation, an order invoice (with any updates to stock status or pricing) and then a third one once shipment is made- with tracking info. Thanks, I got really excited about the second email, until I read it a little more carefully 
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As of 7:45CST this morning....
"They're currently processing mag orders from 12/17. Hired temps just to process mag orders so non-mag, regular customers could get processed. Some staff worked through the Christmas holidays. Gonna roll the dice and hope my 12/19 mag order makes it through the system soon." After lunch today I got my "SHIPMENT NOTIFICATION" email. So, at least some of 12/19's orders have been shipped by the end of today's business day, maybe more. |
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I ordered on 12/19 and I received a confirmation and an invoice. Only thing is that when I go to my order history there is nothing there. Maybe I checked out as a guest? Any way to search a confirmation # without logging in? I am in the same boat as you. Given the volume of orders they have recieved I figure about all I can do now is wait and check email now and again. All I really want to know is that they have my order. |
| I can say I am very dissatisfied with Brownells over this whole ordeal. I placed an order for 10-30rd Pmags and 10-20rd Pmags on 12/18. It showed on my order where the 30rd mags were cancelled. I talked to Customer Service who said they were in fact cancelled but couldn't tell me why. Later on I checked my account and they were showing to be on backorder and not cancelled. I again tried to contact Customer Service by phone and it was busy. I sent an email to verify whether they were in fact cancelled or still on backorder. They took that as me wanting to cancel the order, and cancelled the 30rd mags. I was not happy, but at least the 20rd were still on backorder. I just got an email from them saying the particular model 20rd I ordered were discontinued, and there was a new part number I could order. Instead of going ahead and giving me the newer model they cancelled my order for the 20rd mags. Now the new model 20rd mags they told me to get are backordered with no option to backorder. |
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I can say I am very dissatisfied with Brownells over this whole ordeal. I placed an order for 10-30rd Pmags and 10-20rd Pmags on 12/18. It showed on my order where the 30rd mags were cancelled. I talked to Customer Service who said they were in fact cancelled but couldn't tell me why. Later on I checked my account and they were showing to be on backorder and not cancelled. I again tried to contact Customer Service by phone and it was busy. I sent an email to verify whether they were in fact cancelled or still on backorder. They took that as me wanting to cancel the order, and cancelled the 30rd mags. I was not happy, but at least the 20rd were still on backorder. I just got an email from them saying the particular model 20rd I ordered were discontinued, and there was a new part number I could order. Instead of going ahead and giving me the newer model they cancelled my order for the 20rd mags. Now the new model 20rd mags they told me to get are backordered with no option to backorder. At least you know the status of your order. I recieved two emails and all appeared well with the back order. I checked my order history and my order is no longer there. No email indicating it has shipped or cancled. So far no luck getting through by phone and no response to my email asking to verify they had my order. I know they are snowed under. Hopefully I'll hear something soon so I can either re order from them or go elsewhere. ::update:: Called, had a 2 minute wait, confirmed they still have my order. |
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I can say I am very dissatisfied with Brownells over this whole ordeal. I placed an order for 10-30rd Pmags and 10-20rd Pmags on 12/18. It showed on my order where the 30rd mags were cancelled. I talked to Customer Service who said they were in fact cancelled but couldn't tell me why. Later on I checked my account and they were showing to be on backorder and not cancelled. I again tried to contact Customer Service by phone and it was busy. I sent an email to verify whether they were in fact cancelled or still on backorder. They took that as me wanting to cancel the order, and cancelled the 30rd mags. I was not happy, but at least the 20rd were still on backorder. I just got an email from them saying the particular model 20rd I ordered were discontinued, and there was a new part number I could order. Instead of going ahead and giving me the newer model they cancelled my order for the 20rd mags. Now the new model 20rd mags they told me to get are backordered with no option to backorder. At least you know the status of your order. I recieved two emails and all appeared well with the back order. I checked my order history and my order is no longer there. No email indicating it has shipped or cancled. So far no luck getting through by phone and no response to my email asking to verify they had my order. I know they are snowed under. Hopefully I'll hear something soon so I can either re order from them or go elsewhere. That was my whole deal. I was kinda in limbo with the order showing on my account, not showing, showing back up. I just wanted to know if I was getting the mags or if I should order elsewhere. |
I ordered 8 PMags on 12/17 from Brownells. 2 30rd, 2 20rd, and 4 30rd windowed. I got a shipping confirmation on the 2 30rds and 2 20rds yesterday but my 4 30rd windows may be a while coming. I have more than enough now but felt the need to be a mag whore I guess. 
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I have orders in for brownells tactical mags and pmags and you would think that since they say they make the brownells mags they would at least know the eta on them but they say they dont know. dont bother them with calls and emails its just slowing them down and you wont like the answer you get. I called 3 times and 3 different answers and none were good. emails went unanswered. I will just sit tight and hope I hear something soon.
what got to me was when people who ordered the same item after I did got theirs already so they have gotten off the path a bit but hey , who could have seen this coming at that exact day. I think we all knew eventually something was going to happen but the way it went down caught every one by suprise and no one was ready for it. I even placed another back order yesterday to keep my supply coming because at some point they will restrict 30 round mags and if you dont think so I sure hope your right. |
| I trust Brownells to get me the product i've ordered. I can't even get any order history to load on my account but I'm not worried. I have a confirmation e-mail and Back order confirmation so I'll get my stuff when I get it. I'm really glad I do not work there. |
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I ordered mine 12/17 and have only gotten the Confirmation email and backorder email. I just sent them an email asking what was going on. Hopefully get some answers soon. What part of record number of orders is leaving you with unanswered questions? Posted Via AR15.Com Mobile |
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I have orders in for brownells tactical mags and pmags and you would think that since they say they make the brownells mags they would at least know the eta on them but they say they dont know. dont bother them with calls and emails its just slowing them down and you wont like the answer you get. I called 3 times and 3 different answers and none were good. emails went unanswered. I will just sit tight and hope I hear something soon. what got to me was when people who ordered the same item after I did got theirs already so they have gotten off the path a bit but hey , who could have seen this coming at that exact day. I think we all knew eventually something was going to happen but the way it went down caught every one by suprise and no one was ready for it. I even placed another back order yesterday to keep my supply coming because at some point they will restrict 30 round mags and if you dont think so I sure hope your right. I don't believe Brownells makes any magazines. Brownells AR magazines are made by Co-Line Welding. http://www.colinemfg.com/about_us.htm |
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"2006 marked a pivotal point in Co-Line's history. In addition to the purchase of Goalsetter Systems, Co-Line began producing 20-round and 30-round gun clips for the M16 rifle for the Department of Defense as well as the civilian market."
I don't give a flip WHAT they call them as long as they're making a bunch of them, 24hrs a day! 
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I also placed an order on 12/18 for five 30 round PMags and three 20 round PMags. When I ordered they showed in stock, however I got a backorder notice shortly after. The info in this thread makes me hopeful. I have no ETA from Botach on the 10 pack of 30 rounders I ordered from them. Also showed in stock at the time and ended up being backordered.
The five 30 rounders I snagged from Turk's Tactical should be in the mail though. |
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I ordered mine 12/17 and have only gotten the Confirmation email and backorder email. I just sent them an email asking what was going on. Hopefully get some answers soon. What part of record number of orders is leaving you with unanswered questions? Posted Via AR15.Com Mobile The part that says I ordered mine on 12/17 and people are posting that they have shipping notices when they ordered theirs on 12/19. Maybe? Sounds like a reason to ask questions to me. |
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Quoted: Quoted: Quoted: I ordered mine 12/17 and have only gotten the Confirmation email and backorder email. I just sent them an email asking what was going on. Hopefully get some answers soon. What part of record number of orders is leaving you with unanswered questions? Posted Via AR15.Com Mobile The part that says I ordered mine on 12/17 and people are posting that they have shipping notices when they ordered theirs on 12/19. Maybe? Sounds like a reason to ask questions to me. How do you know your order is exactly what they ordered? Hmmmm?
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I ordered on the 22nd, and I got my shipping confirmation on the 27th.
Guess I got lucky? Yeah, you got lucky,  I ordered the 10 pack Pmag Gen 2 black on the 20th and got an confirmation of backordered on the 21st. It's interesting that you have already gotten a shipping confirmation email since your order was placed after mine. I checked my credit card and they have not yet charged it. Is there anyone else who ordered on the 20th and 21st have already received shipping confirmation from Brownelll?
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I ordered on December 19th in the morning, then again in the evening, then again on December 20th. I ordered the 10 pack of Pmags each time.
I have order confirmation emails and invoice emails but nothing in my history when I log in. I sent an email 3 days ago and no response. I think I'm in limbo-land or forgotten. |
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You'd think these guys would get tired of answering 1000 phone calls per day of us asking where our mags are. They should just post it on their website, or send out a mass email. Example: "PeeMag orders from 12/17 now being packaged, orders from 12/18 will be packaged with our new shipment expected in February" or something. |
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Order on 12/20/12
2) M&P 9mm 17rd mags 1) 10pk 30rd Gray AR mag w/CS spring Nothing yet. When I go to the site it just shows: Recent Orders 08251409.00 12/21/2012 $0.00 ORDER PROCESSED - NO ITEMS SHIPPED Not available Order Number Date Order Total Status 08251409.01 12/21/2012 $0.00 ITEMS NOT IN STOCK AT THIS TIME Not available |
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Ordered a 10-pack each of M3 windowed and Brownell's 30s with MP followers and Ranger floorplates on an open account from policestore.com on 12/23. Don't expect anything for a while but am not concerned considering if they don't ship, they don't charge. For the prices listed and the free shipping code, I can wait.
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has anyone that received an email with what looks to be a scanned back order document ? I got this after my order confirmation email and have not heard a think since, I ordered on the 12/19 around noon.
Has anyone with the scanned copy of receipt had a further update? |