Posted: 1/29/2009 7:11:41 AM EDT
I just wanted everyone to know that Vortex has absolutely the best customer service ive ever experienced.I had a problem with my strike fire that I bought from midway usa..I called the folks at vortex and they told me to send it in.Telling them id be satisfied if they could just fix mine they sent me a brand new one...now thats customer service..very impressed and very happy thanks Vortex you guys will see more buisness from me.Other companies should take a note from Vortex on how they do buisness...you folks are the best and thanks much....Dave
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Quoted:
I just wanted everyone to know that Vortex has absolutely the best customer service ive ever experienced.I had a problem with my strike fire that I bought from midway usa..I called the folks at vortex and they told me to send it in.Telling them id be satisfied if they could just fix mine they sent me a brand new one...now thats customer service..very impressed and very happy thanks Vortex you guys will see more buisness from me.Other companies should take a note from Vortex on how they do buisness...you folks are the best and thanks much....Dave Thanks for the compliments! 
We really appreciate it and glad that we were able to take care of you. We take a lot of pride in our customer service and it's good to know that people are noticing! -Sam |
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+1 for stellar customer service. I thought my strikefire was boosted, turns out I'm just going blind. It was a bittersweet moment, like Yayyy, my highly sought after red dot is not broken!! But booo, I'm effing going blind.
Personally, I would rank who I prefer to hear my customer service advice from as follows 1.) a hot-sounding female, 2.) a southern-sounding female, or 3.) a female with a Sarah Palin/Fargo accent, 4.) a dude. I will not hold this against Vortex, who had a dude call me. He was a nice dude though. |