Posted: 1/27/2015 11:34:20 PM EDT
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Just a quick post to say Daniel Defense has some of the greatest customer service I have ever seen in the firearms business. Caroline sent me a barrel nut wrench to replace my damaged one no questions asked. Didn't even want pictures of the old one. All she asked me for was my address. And she sent a few decals along with it. One of which I now proudly display on my back glass.
Thanks Caroline! |
, but am always looking for them as I would PROUDLY display them in my back glass as well.
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read about great Customer Service at DD for a long time (read about miserable CS at other companies too)
decided my first M4 would be one of theirs could not be happier with the quality of the Rifle or the Customer Service, Caroline and everyone else I talked to were top notch but of course AFTER I buy my rifle they offer new Finishes 
DD .308 coming soon !!!! that will be my next Rifle 
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Quoted:
Well I guess I will be the odd one. I just picked up a m4a1 milspec plus and I had an issue. I called last Wednesday twice and left two detailed messages to her voice mails with contact information. I still have not received a call back.  Good morning, Please shoot me a direct message with your name, contact information, and a brief description of the issue you are having. I'll follow up with Caroline for you. Best Regards, Joe Marler |
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E-mail is the best (it worked great for me).
Quoted:
Good morning, Please shoot me a direct message with your name, contact information, and a brief description of the issue you are having. I'll follow up with Caroline for you. Best Regards, Joe Marler Quoted:
Quoted:
Well I guess I will be the odd one. I just picked up a m4a1 milspec plus and I had an issue. I called last Wednesday twice and left two detailed messages to her voice mails with contact information. I still have not received a call back. Good morning, Please shoot me a direct message with your name, contact information, and a brief description of the issue you are having. I'll follow up with Caroline for you. Best Regards, Joe Marler |
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Quoted:
Good morning, Please shoot me a direct message with your name, contact information, and a brief description of the issue you are having. I'll follow up with Caroline for you. Best Regards, Joe Marler Quoted:
Quoted:
Well I guess I will be the odd one. I just picked up a m4a1 milspec plus and I had an issue. I called last Wednesday twice and left two detailed messages to her voice mails with contact information. I still have not received a call back. Good morning, Please shoot me a direct message with your name, contact information, and a brief description of the issue you are having. I'll follow up with Caroline for you. Best Regards, Joe Marler just sent the message. Thank you |