Esstac Customer Service (Page 2 of 3)
| OP, you might get a faster response if you tell Stu you want to be a dealer for him and hawk his products directly to your department, saving him all the paperwork bs. I started a thread asking if Esstac were the best shotgun cards and before he even sent me pricing he sent me a dozen shotgun cards in the mail. |
Death to quislings.
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Originally Posted By NachoDip: Oh wow. That last one. It’s inexcusable Originally Posted By NachoDip: Originally Posted By ORjeepguy: I keep a list of my grievances with Stu. You all should too. https://www.ar15.com/media/mediaFiles/185965/1000008207_jpg-3135104.JPG Oh wow. That last one. It’s inexcusable Seriously  Attached File |
I swear to God I'm going to pistol whip the next guy who says, " Shenanigans."
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Originally Posted By ORjeepguy: Seriously https://www.ar15.com/media/mediaFiles/185965/20230219_073553_jpg-3135375.JPG Originally Posted By ORjeepguy: Originally Posted By NachoDip: Originally Posted By ORjeepguy: I keep a list of my grievances with Stu. You all should too. https://www.ar15.com/media/mediaFiles/185965/1000008207_jpg-3135104.JPG Oh wow. That last one. It's inexcusable Seriously https://www.ar15.com/media/mediaFiles/185965/20230219_073553_jpg-3135375.JPG  However, you both knocked me way down the list this year...
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Originally Posted By Inimicalone: I want a Daedoon in nachocam... Originally Posted By Inimicalone: Originally Posted By NachoDip: I was trying to get a “NachoDip” coupon code made that added 10% to the price. The website didn’t like negative numbers for some reason though and it didn’t work. I want a Daedoon in nachocam... Maybe we could get a cheese holder pouch so our lawyer could test more magazines at the range w/ Cheese Whiz. |
Death to quislings.
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Originally Posted By backbencher: Maybe we could get a cheese holder pouch so our lawyer could test more magazines at the range w/ Cheese Whiz. I’m already working on a tactical cheese delivery device. Stu doesn’t know it yet… |
Esstac’s Retarded Social Media Influencer
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Originally Posted By Inimicalone: I want a Daedoon in nachocam... Getting the material printed will be the hard part. I need to get some yellow to get started though. But I really want a yellow with red plaid so I can be tactical Woody at next years CWNW. |
Esstac’s Retarded Social Media Influencer
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Originally Posted By Inimicalone: We could fill @ORjeepguy 's egg holder with cheese... Originally Posted By Inimicalone: Originally Posted By backbencher: Maybe we could get a cheese holder pouch so our lawyer could test more magazines at the range w/ Cheese Whiz. We could fill @ORjeepguy 's egg holder with cheese... 🤔🤔 |
I swear to God I'm going to pistol whip the next guy who says, " Shenanigans."
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Originally Posted By Inimicalone: We could fill @ORjeepguy 's egg holder with cheese... Originally Posted By Inimicalone: Originally Posted By backbencher: Maybe we could get a cheese holder pouch so our lawyer could test more magazines at the range w/ Cheese Whiz. We could fill @ORjeepguy 's egg holder with cheese... What about a nacho egg? Egg mold, tortilla, fill with nacho cheese and spices, deep fry. |
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Originally Posted By NorCalRT: But what camo for the egg holder? Originally Posted By NorCalRT: Originally Posted By southerncross: I really enjoy how someone's complaint thread turns into 2 pages of people dumping all over them and us talking about putting nacho cheese in an egg holder for a belt. But what camo for the egg holder? UCP, of course. Goes with the militia uniform. |
Death to quislings.
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Another happy customer. The order time and delivery was to me in 4 days total. That is outstanding CS. I followed sizing instructions, and everything fit as desired. The only problem I had... was where on the webpage are the mag pouches for straight stick 32rd Colt or Glock 9MM mags ? |
*Hold on to your AR-15s. Their magic must be very powerful, or they wouldn’t want them.*
JAFOM.... Just another fat old man.
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TOGC,IADC
JAFOM.... Just another fat old man.
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TOGC,IADC
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Originally Posted By bfoosh06: Another happy customer. The order time and delivery was to me in 4 days total. That is outstanding CS. I followed sizing instructions, and everything fit as desired. The only problem I had... was where on the webpage are the mag pouches for straight stick 32rd Colt or Glock 9MM mags ? They've got front panels. I'm guessing the regular pistol pouches hold the Glock stick mags? https://esstac.com/subgun-6pack-glock-colt-daeodon-front-panel-tall-kywi-pouch/ |
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Originally Posted By ginger-mech: They've got front panels. I'm guessing the regular pistol pouches hold the Glock stick mags? https://esstac.com/subgun-6pack-glock-colt-daeodon-front-panel-tall-kywi-pouch/ I have the subgun 6 pack its cool |
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Originally Posted By NachoDip: Need a Garmin Xero pouch. One that will hold the unit and the tripod together. I’m also curious if one of the radio pouches will hold a Garmin GPS. Most of them are about the same size.(Garmin units) I've been meaning to send Stu my Garmin Inreach Explorer to see about making a pouch for it. Need to do that. |
I swear to God I'm going to pistol whip the next guy who says, " Shenanigans."
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Originally Posted By NachoDip: Need a Garmin Xero pouch. One that will hold the unit and the tripod together. I’m also curious if one of the radio pouches will hold a Garmin GPS. Most of them are about the same size.(Garmin units) I just use an admin pouch. It needs to hold a notebook as well for me with pen. 
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Originally Posted By NorCalRT: I just use an admin pouch. It needs to hold a notebook as well for me with pen. https://www.ar15.com/media/mediaFiles/371613/IMG_5629-3114926.jpg Originally Posted By NorCalRT: Originally Posted By NachoDip: Need a Garmin Xero pouch. One that will hold the unit and the tripod together. I’m also curious if one of the radio pouches will hold a Garmin GPS. Most of them are about the same size.(Garmin units) I just use an admin pouch. It needs to hold a notebook as well for me with pen. https://www.ar15.com/media/mediaFiles/371613/IMG_5629-3114926.jpg Based rite in rain enjoyer |
Originally Posted By PeepEater:
You bought ammo with jibber jabber on the label and are surprised it was corrosive?
Knight of Wonder
You bought ammo with jibber jabber on the label and are surprised it was corrosive?
Knight of Wonder
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Originally Posted By NorCalRT: If you don’t use a rite in rain, fuck you. Originally Posted By NorCalRT: Originally Posted By WhiskersTheCat: Based rite in rain enjoyer If you don’t use a rite in rain, fuck you. Meh. Write upside down on a 3x5" spiral pack of cards. You fancy kids who pay extra at the PX instead of shopping at WalMart. |
Death to quislings.
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Originally Posted By NorCalRT: I just use an admin pouch. It needs to hold a notebook as well for me with pen. https://www.ar15.com/media/mediaFiles/371613/IMG_5629-3114926.jpg And I am tired of placing an order with Esstac and having it shipped the same day. |
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Originally Posted By Lancelot: So what pouch is that. And I am tired of placing an order with Esstac and having it shipped the same day. Originally Posted By Lancelot: Originally Posted By NorCalRT: I just use an admin pouch. It needs to hold a notebook as well for me with pen. https://www.ar15.com/media/mediaFiles/371613/IMG_5629-3114926.jpg And I am tired of placing an order with Esstac and having it shipped the same day. You can enroll in their Prediction Service for only $8.87 a month, and then they will ship you what you need before you know you need it. |
Death to quislings.
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Originally Posted By fatguy7814: Esstac customer service is absolute garbage… I placed an order around lunch today and had shipping notice 2 hours later. That is ridiculous, 2 whole hours for tracking info…. Have Stu call me. He doesn’t have time for that. He’s making my Garmin Xero prototype pouch that mounts to a molle panel. It acts as a pouch for it and also can be used while turned on to track your shots real time while maneuvering and shooting and also holds the mini tripod. |
Esstac’s Retarded Social Media Influencer
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Originally Posted By fatguy7814: Esstac customer service is absolute garbage… I placed an order around lunch today and had shipping notice 2 hours later. That is ridiculous, 2 whole hours for tracking info…. Have Stu call me. Hello yes small business? If I order product will u ship product? Yes. Hello small business can u take off my hands the dozens of layers of unnecessary bureaucracy and deal with me returning correct orders? No |
Originally Posted By PeepEater:
You bought ammo with jibber jabber on the label and are surprised it was corrosive?
Knight of Wonder
You bought ammo with jibber jabber on the label and are surprised it was corrosive?
Knight of Wonder
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Originally Posted By WhiskersTheCat: Hello yes small business? If I order product will u ship product? Yes. Hello small business can u take off my hands the dozens of layers of unnecessary bureaucracy and deal with me returning correct orders? No Originally Posted By WhiskersTheCat: Originally Posted By fatguy7814: Esstac customer service is absolute garbage… I placed an order around lunch today and had shipping notice 2 hours later. That is ridiculous, 2 whole hours for tracking info…. Have Stu call me. Hello yes small business? If I order product will u ship product? Yes. Hello small business can u take off my hands the dozens of layers of unnecessary bureaucracy and deal with me returning correct orders? No Attached File |
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Originally Posted By brandonpski: I understand the difficulties that come with a large consumer pool. I am one of the “bullshit” gov agencies “your words” with hoops I have to go through. Unfortunately, this is a result of those who control our budget and funding. They request ridiculous things and I’ve tried explaining and have been more than professional. Nonetheless, the response received was far less than professional and inviting. I simply asked for common paperwork to make purchases, i.e., W9, sole source letter on company letter head and quote. This allows me to submit a purchase request from an approved vendor. Although, the response that I received from a Melissa was unprofessional and discouraging. I’m happy to hear others have had positive experiences and not looking tarnish positive relationships. However, if this common then definitely not a company I’m interested in purchasing from. Even with an influx of time consuming CS questions, a good step would be to complete and address things completely and professionally one issue at a time. A simple 5min call would have cleared up thissue and created a positive experience. Is this Badger Crossing PD and you’re ordering twelve pouches? Your own communication style is kind of illiterate and passive aggressive. |