Feedback and Suggestion box (Page 2 of 2)
| We will. AR10 and SR25-like take down and pivot pin specs are different, further complicating development. We'll make the EPS for both versions, but SR-25 spec first probably. |
Battle Arms Development
Improvidus, Apto quod Victum
http://battlearmsdevelopment.com
For LE/MIL, and firefighter discount, please email me at:
[email protected]
Improvidus, Apto quod Victum
http://battlearmsdevelopment.com
For LE/MIL, and firefighter discount, please email me at:
[email protected]
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As an M16 owner i would love to see a 0-50-100 (Safe-Semi-Auto) selector. Ive always struggled manipulating the excessively long rang of motion needed for the selector and i have large/long fingers.
You could do a 0-50-100-150 (Safe-Semi-Burst-Auto) but honestly most people end up not liking the three round burst on the M16. |
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Just stumbled on this thread. I typically have had great experiences with you guys, but a bit frustrated on this past order.
Order was primarily for one of your new bolt catches and a set of black ti takedown pins. Since I was in there I went ahead and grabbed a number of small parts and springs. All parts showed in stock at the time of the order, but a week went by with no shipping info or communication. I sent an email your way and received a quick response that in fact part of my order was back ordered and I could either cancel the entire order and reorder based on what was now in stock or wait with an ETA of 2 – 4 weeks. Things happen and that is okay, it would be great though to receive some communication on the status of an order if there is some form of delay. |
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Sorry about the confusion we have been having problems keeping inventory in the warehouse, We are working everyday to improve the situation and are already seeing improvements.
Thank you for using our products and rest assured we are working hard to make sure our customer service equals the quality of our products. |
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Just received an order for a 50-degree safety selector with stainless steel crank and short crank. I had to order each part separately since you do not have a "stainless package" available as a SKU. While I was ordering, the photos in the e-store showed the selectors with the appropriate screw, but it wasn't indicated in the description that it would be included. I placed the order intending to put a note in the order to ask about the screws, but there was no option to include any note at all during checkout.
In any case, I emailed [email protected] within an hour of placing the order to ask several questions including about whether the screws were included and also whether the BAD-EPC going to be available in silver/stainless. That was six days ago, and no response whatsoever. Today, I received my order and was relieved to find the safety selector assembled which meant the screws were included. But fortunately, I ordered the safety detent springs and detent separately since unlike the pre-configured safety select parts kits, they were not included. But what's missing are the torq keys needed for the screws. |
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Continued from above...
Now I realize that mine was a small order (about $150 total), but there was no where else to order the configuration I needed for the build except on your web site. The two torq keys that are normally included with the pre-configured packages (which cost about half of my config) should be included in this expensive custom config! Or at least have a "safety selector completion kit" or SKU that would include the spring, detent and the two torq keys required. I'm disappointed that I never got an answer to my emails and questions. I had purchased all the other BAD components including the 556-LW receiver and LightRigid barrel from Rainier Arms. No need to send the torq keys now--I wrote this to express my disappointment mainly. And I have a set of the appropriate torq keys since I used a BAD ASS on another build earlier this year. Perhaps my expectations for superior service from reading your industry forums on M4C and here on AR15 made me more sensitive to some of these missed details on my first ever direct order from your site. But the beauty of the custom safety selector I received mitigates some of this I suppose. Still wish the BAD-EPC was available in stainless (color) to match the other stainless and BAD titanium pins, etc on the lower. I can't wait to put my BAD ASS rifle together. |
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Originally Posted By Duffy:
Thank you! We love surprises 
Couple of unofficial rules: 1. If a customer orders a patch, hat, magnet, swag is automatically thrown in 2. If a customer requests a drawing on the package, swag is automatically included 3. Repeat customers always get swag 4. Mention ar15.com, or any clever message in shipping instructions = swag 
A customer asked us to draw a monkey fighting a shark on the box, well I'm no artist so I cobbled this up for him 
http://i75.photobucket.com/albums/i314/Duffypoo/monkeysharkfight.jpg |