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AR15.COM
9/15/2015 2:00:14 PM EDT
I know the drum has been beaten before but I had to make a post.

 HOLY CRAP.....I knew PSA has been better than before but I was shocked

Had my rifle kit show up with just the barreled upper, called them up.   Had to disconnect to get a number off my box, call back.

Then a minor mixup later I called again....

Didn't have to wait on hold any of the three times  And my problem was fixed super quickly and courteously.      

PSA now officially has no downsides to ordering from them.
9/17/2015 1:04:13 PM EDT
[#1]
We appreciate the kind regards and we look forward to doing business with you in the future.
9/18/2015 12:17:45 AM EDT
[#2]
I, too, am impressed. I'm currently going through a reliability issue with a PSA upper and they are going above and beyond to help me sort it out.
Good stuff, PSA, keep it up! This is how you gain customers for life!
9/18/2015 3:10:33 PM EDT
[#3]
Used PSA for the first time a couple weeks ago to gather some parts for a lower build, already had the stripped lower.  All parts fit and functioned perfectly, order arrived in good time.  Decided to use again for some more lower pieces and a M16 BCG.  The order just arrived, BCG is exactly what I was looking for, HPT/MPI marked, order might have arrived a day before previous order.  PSA is going to be my go to parts place!

My only mistake is signing up for their sale flyer emails, they've tempted me many times!
9/20/2015 9:57:39 AM EDT
[#4]
I had one issue a couple of years ago that was pretty aggravating, but other than that - even during their "it takes too long to ship" days - I've had good service and experiences with PSA.