TNVC's Sitewide Labor Day Sale ending soon - Don't miss out!

Magpul shoutout!

mrgts1

Joined: Jul 2014

Posts: 1

EE: 0% (0)

AZ, USA

Posted: 8/18/2018 5:39:12 PM EDT

[Last Edit: Old_Painless][Edited]

I bought one of their ASAP sling mounts a few years ago. Fast forward and 3 moves later and I am finally assembling the rifle and realize that I am missing the locking keys to install this part. I emailed Magpul and told them truthfully what happened and they sent me out new locking keys! That is great customer service in my opinion. Much appreciated!
Paul

Thejetmechanic1990

Joined: Nov 2016

Posts: 2563

EE: 0% (0)

WI, USA

Posted: 8/18/2018 9:41:03 AM EDT

[#1]

Magpul is a great company.

TBone556

Joined: Dec 2015

Posts: 452

EE: 100% (5)

TX, USA

Posted: 8/18/2018 10:56:56 AM EDT

[#2]

The part that actually goes through the hole of a belt I forget the proper name broke on one of their gun belts and they sent me a new buckle free of charge. They make solid stuff and have good customer service

msnyder0609

Joined: Dec 2015

Posts: 352

EE: 100% (102)

TN, USA

Posted: 8/18/2018 11:10:03 AM EDT

[#3]

Thanks for posting. This reminded me I needed to email them about a backplate to a BAD lever that has stripped out and would no longer stay attached.

556_Chowder

Joined: Jun 2004

Posts: 2908

EE: 100% (50)

AZ, USA

Posted: 8/18/2018 4:11:17 PM EDT

[#4]

I bought a well used PRS stock at a local gun store. The stock was missing the rail cover. I called Magpul and explained I bought a used PRS stock and would like to buy the missing cover. Instead, they sent it to me free of charge.

CATM26

Joined: Dec 2018

Posts: 5

EE: 0% (0)

WY, USA

Posted: 2/14/2020 7:52:18 PM EDT

[#5]

The customer service team is awesome! I always call them and verify compatibility before I buy!

Sign up to continue the discussion

Create a free account to share your thoughts, follow topics, and connect with the AR15.COM community.

Already a member? Sign In

Warning

Confirm Action

Magpul shoutout!

Sign up to continue the discussion

Magpul shoutout!