Posted: 2/15/2024 10:55:39 PM EDT
[Last Edit: seand1111][Edited]
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@MARSH1 @PrimaryArms How are local NFA sales handled? I am getting conflicting information and just wrong info. from the customer service line when I call about it. I purchased two suppressors from the store online and am local to y’all. |
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Originally Posted By seand1111: @MARSH1 @PrimaryArms How are local NFA sales handled? I am getting conflicting information and just wrong info. from the customer service line when I call about it. I purchased two suppressors from the store online and am local to y’all. Hello, Thank you for reaching out. In order to purchase a suppressor, there are a few steps that need to be taken. First, you will start by placing the order on our website and selecting "In-Store Pick Up" if you want to get it from us. We can also ship to your local FFL if they have their SOT License to handle NFA items and their information will be input during the checkout process. Once that has been taken care of, you will need to go to Silencer Shop to purchase your tax stamp and choose a Trust before coming into either our StoreFront or another FFL dealer with a Silencer Shop Kiosk for your photo and fingerprints. From there you will fill out your E-File Form 4 here on the ATF's website. Once all of that is finished, Silencer Shop will tie all of your information together and submit it to the ATF for the wait time to begin. Please also ensure that the email you have on your account with us is the same one you use for Silencer Shop. Silencer Shop also has a HOW TO BUY A SILENCER section on their website for any additional questions you may have. If we can be of any further assistance, please let us know. |
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Originally Posted By PrimaryArms: Hello, Thank you for reaching out. In order to purchase a suppressor, there are a few steps that need to be taken. First, you will start by placing the order on our website and selecting "In-Store Pick Up" if you want to get it from us. We can also ship to your local FFL if they have their SOT License to handle NFA items and their information will be input during the checkout process. Once that has been taken care of, you will need to go to Silencer Shop to purchase your tax stamp and choose a Trust before coming into either our StoreFront or another FFL dealer with a Silencer Shop Kiosk for your photo and fingerprints. From there you will fill out your E-File Form 4 here on the ATF's website. Once all of that is finished, Silencer Shop will tie all of your information together and submit it to the ATF for the wait time to begin. Please also ensure that the email you have on your account with us is the same one you use for Silencer Shop. Silencer Shop also has a HOW TO BUY A SILENCER section on their website for any additional questions you may have. If we can be of any further assistance, please let us know. @PrimaryArms Can you call me or I call you? I have made the purchase both on your site and at SS. SS has my trust, picture, and finger prints already. SS says yall need to link the suppressors to my SS account via my email. Your Customer service guys are telling me I have done everything, i just have to wait for the ATF.... but thats not right since I have not filled out either of the the F4's and SS says I cant till the suppressors are linked to my SS account. I will PM you my number and my order number. |
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Originally Posted By seand1111: @PrimaryArms Can you call me or I call you? I have made the purchase both on your site and at SS. SS has my trust, picture, and finger prints already. SS says yall need to link the suppressors to my SS account via my email. Your Customer service guys are telling me I have done everything, i just have to wait for the ATF.... but thats not right since I have not filled out either of the the F4's and SS says I cant till the suppressors are linked to my SS account. I will PM you my number and my order number. Got your DM. Hopefully everything is being done over the phone with the customer service team. Thanks! |
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Originally Posted By PrimaryArms: Got your DM. Hopefully everything is being done over the phone with the customer service team. Thanks! Yes, seems there was a glitch in the system. Someone there called and had to fix a few things, but I now see my suppressors in my profile on SS. Thanks again for the reply and message. |