[ARCHIVED THREAD] - PA Customer Service

Posted: 8/4/2010 1:08:56 PM EDT

I just got my order delivered today that was placed Monday. Couple things were missing, so I sent a message via the website "contact us" link. 10 minutes later... no lie, 10 minutes after I sent the message, a nice gentleman calls me. We get it all straightened out and chatted for a bit. Before this, I was convinced that there is no other company in any industry that gets an order out the door quicker... but I am now convinced of the superb customer service to go along with it.

As a side note... the PA 1-4x24 illuminated scope is just sick - this thing is an OUTSTANDING value

Thanks Marshall and crew!

Posted: 8/4/2010 4:24:10 PM EDT

[#1]

Pleased to read about your experience. The PA folks definitely know how to take good care of their customers.

Posted: 8/4/2010 5:33:04 PM EDT

[#2]

We never should have made the mistake in the first place but we know the ability to get answerers when something does go wrong is vital.

Posted: 8/5/2010 1:22:29 PM EDT

[#3]

Ordered my M3 on Monday as well and got it today. I wish I got this kinda service everywhere else!

Posted: 8/6/2010 5:03:19 AM EDT

[#4]

Quoted:
Ordered my M3 on Monday as well and got it today. I wish I got this kinda service everywhere else!

A big +1 for the best service in the industry.

[ARCHIVED THREAD] - PA Customer Service

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[ARCHIVED THREAD] - PA Customer Service

[ARCHIVED THREAD] - PA Customer Service