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AR15.COM
8/7/2010 9:26:42 PM EDT
I buddy of mine sent me these pictures. Will Magpul replace these?









8/7/2010 10:03:59 PM EDT
[#1]
I'm sure they will...

8/8/2010 5:46:56 AM EDT
[#2]
Is that what happens if they are left loaded without the covers, or was it dropped?

 
8/9/2010 8:12:36 AM EDT
[#3]
Quoted:
Is that what happens if they are left loaded without the covers, or was it dropped?  

Broken PMAGs are actually extremely rare with a return rate of only 0.025% (2-3 per 10,000) on average.  However, defective ones do pop up now and again (this has nothing to do with the Impact Covers).  Please email us directly for replacement:
[email protected]
8/9/2010 8:39:35 AM EDT
[#4]



Quoted:



Quoted:

Is that what happens if they are left loaded without the covers, or was it dropped?  


Broken PMAGs are actually extremely rare with a return rate of only 0.025% (2-3 per 10,000) on average.  However, defective ones do pop up now and again (this has nothing to do with the Impact Covers).  Please email us directly for replacement:

[email protected]



Those are some awesome failure rates. I have had no issues with any of mine, I was just curious.



Great customer service makes a company great.



 
8/9/2010 11:04:53 PM EDT
[#5]
Quoted:
Quoted:
Is that what happens if they are left loaded without the covers, or was it dropped?  

Broken PMAGs are actually extremely rare with a return rate of only 0.025% (2-3 per 10,000) on average.  However, defective ones do pop up now and again (this has nothing to do with the Impact Covers).  Please email us directly for replacement:
[email protected]




Magpul said that they would replace them for free and and pay for the shipping.  +1 on customer service
8/12/2010 11:23:01 PM EDT
[#6]



Quoted:



Quoted:

Is that what happens if they are left loaded without the covers, or was it dropped?  


Broken PMAGs are actually extremely rare with a return rate of only 0.025% (2-3 per 10,000) on average.  However, defective ones do pop up now and again (this has nothing to do with the Impact Covers).  Please email us directly for replacement:

[email protected]



In-fucking-credible.