Posted: 1/10/2015 4:33:54 PM EDT
| I purchased a Radial Universal Light Mount for my X300 Ultra earlier this week, and the Ultra won't mount to it. It looks like there's some very slight tolerance stacking going on, and it just won't fit. I can't find anything on the website about returns. What do I need to do? Thanks. |
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Include the Invoice number and package the mount separately from hardware & tools as we sent it to you in order to prevent damage to the anodize and mail via USPS First Class to:
IWC PO Box 323 Timnath CO 80547 Upon receipt, we'll inspect the part to spec and issue full credit to the card used. As for the issue, we'll inspect our stock of Radials and X300's and see what's up and correct if we have an issue. MOUNT-N-SLOT |
