Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
12/28/2013 8:48:20 PM EDT


       


       


Was down at your Greenville store today and wanted to pick up some of the M193 that you guys have been running on special, and was disappointed to see that the cans were mark at 269.00 vs the website price of 170.00









I asking the lady if they would match the web site price she said no because it is two different companies? I understand companies run online only deals but this seemed like a major rip off for anyone who bought one of those cans.








IMO the reason your company has grown and been so successful is because you offer a wide variate of quality products at fair market prices. Seems like this "different" company is going against that premise. Of course this is just one guys opinion, but I don't think I will be back to the Greenville store because its now like some of the "other" gun store in the area who over charges for there items. I understand that it cost a lot more to have a brick and mortar store, but the prices in the store were a pretty ridiculous compared to what these items are selling for at more reasonable stores.
























Edit: Of course I can just order my cans online, and while I will not be able to save on the shipping cost like I wanted, its still ok. Just dose not make any since to me and wanted to let you guys know if you did not already know.







 
12/29/2013 4:57:47 AM EDT
[#1]
Strange- while at the Grnv. store I inquired about ordering lowers from PSA online and was told I could have them shipped to Grnv store - and no 4473 charges. Does that sound like "two different" companies???
12/29/2013 5:16:15 AM EDT
[#2]
Quote History
Quoted:
Strange- while at the Grnv. store I inquired about ordering lowers from PSA online and was told I could have them shipped to Grnv store - and no 4473 charges. Does that sound like "two different" companies???
View Quote





Sure does. That is the same deal I get at my local FFL.........
12/29/2013 5:36:44 AM EDT
[#3]
Quoted:

       
       Was down at your Greenville store today and wanted to pick up some of the M193 that you guys have been running on special, and was disappointed to see that the cans were mark at 269.00 vs the website price of 170.00

I asking the lady if they would match the web site price she said no because it is two different companies? I understand companies run online only deals but this seemed like a major rip off for anyone who bought one of those cans.

IMO the reason your company has grown and been so successful is because you offer a wide variate of quality products at fair market prices. Seems like this "different" company is going against that premise. Of course this is just one guys opinion, but I don't think I will be back to the Greenville store because its now like some of the "other" gun store in the area who over charges for there items. I understand that it cost a lot more to have a brick and mortar store, but the prices in the store were a pretty ridiculous compared to what these items are selling for at more reasonable stores.

Product in question http://palmettostatearmory.com/index.php/federal-american-eagle-5-56x45mm-nato-55gr-fmj-500rds-xm193lc1-ac1.html

Also saw one of these marked at 100.00$ http://palmettostatearmory.com/index.php/ar15-days-of-christmas/ar-15-uppers-rifle-build-kits/p-tac-ar-15-moe-lower-parts-kit.html


Edit: Of course I can just order my cans online, and while I will not be able to save on the shipping cost like I wanted, its still ok. Just dose not make any since to me and wanted to let you guys know if you did not already know.

 
View Quote


This has long been an issue for us Local Guys.  We have the same issues here in Columbia. they like to use the two different company excuese.  What it really is to me is they cant/ dont have an integrated inventory and point of sale system between the web site.  There has been rumor that they have been working on this for at least a year. They havent made any significant changes here to my knowledge.

Another issue on this is sometimes the sale item is in stock in the store, but sold out entirely on the web site.. and since they wont match the prices, well it stays in stock.

what will really chaff your ass is this, they USED to honor the web site prices... In fact it was probably a year and 2 months or so ago, the columbia stores would honor the web pricing without batting an eye. I'd even show the site on my phone and they'd price match it,(not to mention look it up on their own pc's at the checkout).

In recent times, i cannot state how many sales PSA has missed out on sales from me, my friends or my family, because they wont match the on website price while im standing in store with the product in my hand but at a 20-30-100 dollar difference.  Yes i could go home and order, or even order right there in the store on my mobile device, but by the time i get home or from anger / disgust on the failure of matching prices, i leave home without that "instant" gratification of a purchase right then, and thus i just dont order it at all from them, or I order from another site that is cheaper or the same price becuase the second site  has other parts / items i need that PSA doesnt have in stock online, or carry.




12/29/2013 7:20:14 AM EDT
[#4]
The WHOLE idea is that "Internet" sales are sales to an entirely untapped/unavailable customer base for a brick and mortar store.  To get those sales, a business has to discount prices even more than in store.  Be happy that the volume that the internet sales generates, is what allows "local" folks to get the pricing they do get.  In addition, the storefront affords benefits and advantages that the internet customer does not benefit from and thus should not be paying for.

There is just a little bit of silliness in thinking that you should get internet pricing AND avoid shipping costs (which we all know there is some profit in).   The building/showroom/convenience of walking in and getting what you want, has value and costs money to maintain.


The price difference in the original item does appear a little extreme, but the whole idea of different pricing does make sense.
12/29/2013 7:42:18 AM EDT
[#5]
Quote History
Quoted:
The WHOLE idea is that "Internet" sales are sales to an entirely untapped/unavailable customer base for a brick and mortar store.  To get those sales, a business has to discount prices even more than in store.  Be happy that the volume that the internet sales generates, is what allows "local" folks to get the pricing they do get.  In addition, the storefront affords benefits and advantages that the internet customer does not benefit from and thus should not be paying for.

There is just a little bit of silliness in thinking that you should get internet pricing AND avoid shipping costs (which we all know there is some profit in).   The building/showroom/convenience of walking in and getting what you want, has value and costs money to maintain.


The price difference in the original item does appear a little extreme, but the whole idea of different pricing does make sense.
View Quote



Dont get me wrong i get what your saying.  I simply disagree. The simple fact that they USED To honor the web prices, and now dont sings a different song. Many of the employees in the stores have stated to me on many many occasions that they could not keep up with the sales prices on line versus instore and thus that was the reason for the change in policy. they have also stated that they "they" being PSA were working on an inventory system /pos system (POS being POINT OF SALE) that integrates both into one.


the fact that a storefront costs more is true. the fact that PSA does such volume both in store and online that the extra cost of a physical store is negleigable is also true.  Especially when PSA is such a large company where they have to have a corporate headquarters, and multiple warehouses, both on premises of Farrow Road, Fernandia Road and a third location in west columbia, would also come with solely being an internet company that does PSA's volume.  (and i honestly dont have volume numbers, but judging by numbers of orders that folks have posted in the past, it is a LOT)

there is just a little bit of silliness that you should NOT get the same price as on the internet, AND not pay any shipping costs, as your saving PSA packaging, shipping costs, labor, and man hours in having to pull and pack and ship all that.  ESPECIALLy since you can go on the web order it for in store pickup and get the price online, as well as NO shipping.

The building does cost, as does the maintenance as does the man power but at the same time, having the products in stock online, but not in store, when the warehouses are PHYSICALLY on the same grounds (2 out of the stores anyways in columbia are) is a bit rediculous as well.

ETA: Also 3 out of the 4 stores in the state also have a live fire Range.  That means income per hour just to use it. not including the income from the brass collected.  Yes there is offsetting prices from the construction, but that is normal with any business having a physical location.

12/29/2013 9:54:43 AM EDT
[#6]
I agree...I wish they would honor the web prices in store.  The only plus to not honoring it is that they have free shipping occasionally.  Then I don't even bother driving to the store.
12/29/2013 4:07:02 PM EDT
[#7]


Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  
12/29/2013 4:36:15 PM EDT
[#8]
Quote History
Quoted:


Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  
View Quote View All Quotes
View All Quotes
Quote History
Quoted:


Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  


Weird, I purchased two PTAC uppers at the Greenville store on Black Friday.

Eta: pic of in-store BF ad:
12/29/2013 4:45:12 PM EDT
[#9]
Quote History
Quoted:


Weird, I purchased two PTAC uppers at the Greenville store on Black Friday.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:


Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  


Weird, I purchased two PTAC uppers at the Greenville store on Black Friday.


They actually had PTAC uppers in all four stores on Black Friday...I know that for a fact.
12/29/2013 4:58:48 PM EDT
[#10]
Quote History
Quoted:


Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  
View Quote View All Quotes
View All Quotes
Quote History
Quoted:


Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  



this is incorrect.

they do, have, and probably will continue to do so..

12/30/2013 5:30:54 AM EDT
[#11]


Yes, they sold PTAC uppers on BF... Where is the PTAC stuff now?  There isn't a drop of it in the greenville store.  I've been told by the staff (including management) at 3 of the 4 stores that it's online ONLY and the BF uppers were a one time deal.

12/30/2013 11:37:37 AM EDT
[#12]
Quote History
Quoted:


Yes, they sold PTAC uppers on BF... Where is the PTAC stuff now?  There isn't a drop of it in the greenville store.  I've been told by the staff (including management) at 3 of the 4 stores that it's online ONLY and the BF uppers were a one time deal.

View Quote


fernandina staff has told me theyre sold out at the time, but will receive more in stock soon. So, i dont think that its a never thing, but no telling. like ive said before their staff gives different answers no matter who you ask.
12/30/2013 12:20:27 PM EDT
[#13]
Quote History
Quoted:


like ive said before their staff gives different answers no matter who you ask.
View Quote



Can't argue there!
12/31/2013 10:35:28 AM EDT
[#14]
They had ptac LPK and BCGs in the farrow rd store today as of lunch yesterday.
12/31/2013 11:25:22 AM EDT
[#15]
Quote History
Quoted:



Can't argue there!
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:


like ive said before their staff gives different answers no matter who you ask.



Can't argue there!


yea sadly there is no definitive answer on any of it.

Quoted:
They had ptac LPK and BCGs in the farrow rd store today as of lunch yesterday.


yup..and there is the answer right there. :)
for now. :) hhehehe
12/31/2013 12:11:40 PM EDT
[#16]
I saw PTAC LPK's at Fernandina not to long ago....personally, I still won't buy Ptac.
12/31/2013 1:25:51 PM EDT
[#17]
Quote History
Quoted:
I saw PTAC LPK's at Fernandina not to long ago....personally, I still won't buy Ptac.
View Quote



i am opposite of you on this man. I have 2 ptac uppers and ptac bcg.. all perform without issue.
12/31/2013 5:22:31 PM EDT
[#18]
You might be right, I forgot to look and see if it was PTAC, it did have the MOE grip and trigger guard though.        
Quote History
Quoted:
Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  

View Quote View All Quotes
View All Quotes
Quote History
Quoted:







Not possible... I know for a fact they won't even sell that PTAC crap in their stores.  I'm not saying the parts kits aren't overpriced in the stores, I'm just saying you're talking apples and oranges.  





 
12/31/2013 10:26:19 PM EDT
[#19]
I don't mind taking advantage of the sales they have online, I just wish they could have a faster processing/shipping time-frame. I ordered a LBK nearly 3 weeks ago and my shit is still "Processing," when I can just head to the I-26 store 5 min away, or the Warehouse, and hold the product in my hand, but can't get it because MY order isn't ready I guess that's the price I have to pay to save a few bucks on shipping and on getting the kit on sale, but I still have to pay sales tax and I still have to wait because the online inventory is different from the Brick and Mortar's.
1/1/2014 6:22:39 AM EDT
[#20]
Quote History
Quoted:
I don't mind taking advantage of the sales they have online, I just wish they could have a faster processing/shipping time-frame. I ordered a LBK nearly 3 weeks ago and my shit is still "Processing," when I can just head to the I-26 store 5 min away, or the Warehouse, and hold the product in my hand, but can't get it because MY order isn't ready I guess that's the price I have to pay to save a few bucks on shipping and on getting the kit on sale, but I still have to pay sales tax and I still have to wait because the online inventory is different from the Brick and Mortar's.
View Quote


im with you there. I have orders still processing from over a year ago.

if you havent gotten a email or a call from them, i'd call the farrow store and ask about your order.  i had to do that a few weeks ago. the package stated they had called, but they never had.. it was waiting on me to pick it up.

1/1/2014 11:08:44 AM EDT
[#21]
Quote History
Quoted:


This has long been an issue for us Local Guys.  We have the same issues here in Columbia. they like to use the two different company excuese.  What it really is to me is they cant/ dont have an integrated inventory and point of sale system between the web site.  There has been rumor that they have been working on this for at least a year. They havent made any significant changes here to my knowledge.

Another issue on this is sometimes the sale item is in stock in the store, but sold out entirely on the web site.. and since they wont match the prices, well it stays in stock.

what will really chaff your ass is this, they USED to honor the web site prices... In fact it was probably a year and 2 months or so ago, the columbia stores would honor the web pricing without batting an eye. I'd even show the site on my phone and they'd price match it,(not to mention look it up on their own pc's at the checkout).

In recent times, i cannot state how many sales PSA has missed out on sales from me, my friends or my family, because they wont match the on website price while im standing in store with the product in my hand but at a 20-30-100 dollar difference.  Yes i could go home and order, or even order right there in the store on my mobile device, but by the time i get home or from anger / disgust on the failure of matching prices, i leave home without that "instant" gratification of a purchase right then, and thus i just dont order it at all from them, or I order from another site that is cheaper or the same price becuase the second site  has other parts / items i need that PSA doesnt have in stock online, or carry.




View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:

       
       Was down at your Greenville store today and wanted to pick up some of the M193 that you guys have been running on special, and was disappointed to see that the cans were mark at 269.00 vs the website price of 170.00

I asking the lady if they would match the web site price she said no because it is two different companies? I understand companies run online only deals but this seemed like a major rip off for anyone who bought one of those cans.

IMO the reason your company has grown and been so successful is because you offer a wide variate of quality products at fair market prices. Seems like this "different" company is going against that premise. Of course this is just one guys opinion, but I don't think I will be back to the Greenville store because its now like some of the "other" gun store in the area who over charges for there items. I understand that it cost a lot more to have a brick and mortar store, but the prices in the store were a pretty ridiculous compared to what these items are selling for at more reasonable stores.

Product in question http://palmettostatearmory.com/index.php/federal-american-eagle-5-56x45mm-nato-55gr-fmj-500rds-xm193lc1-ac1.html

Also saw one of these marked at 100.00$ http://palmettostatearmory.com/index.php/ar15-days-of-christmas/ar-15-uppers-rifle-build-kits/p-tac-ar-15-moe-lower-parts-kit.html


Edit: Of course I can just order my cans online, and while I will not be able to save on the shipping cost like I wanted, its still ok. Just dose not make any since to me and wanted to let you guys know if you did not already know.

 


This has long been an issue for us Local Guys.  We have the same issues here in Columbia. they like to use the two different company excuese.  What it really is to me is they cant/ dont have an integrated inventory and point of sale system between the web site.  There has been rumor that they have been working on this for at least a year. They havent made any significant changes here to my knowledge.

Another issue on this is sometimes the sale item is in stock in the store, but sold out entirely on the web site.. and since they wont match the prices, well it stays in stock.

what will really chaff your ass is this, they USED to honor the web site prices... In fact it was probably a year and 2 months or so ago, the columbia stores would honor the web pricing without batting an eye. I'd even show the site on my phone and they'd price match it,(not to mention look it up on their own pc's at the checkout).

In recent times, i cannot state how many sales PSA has missed out on sales from me, my friends or my family, because they wont match the on website price while im standing in store with the product in my hand but at a 20-30-100 dollar difference.  Yes i could go home and order, or even order right there in the store on my mobile device, but by the time i get home or from anger / disgust on the failure of matching prices, i leave home without that "instant" gratification of a purchase right then, and thus i just dont order it at all from them, or I order from another site that is cheaper or the same price becuase the second site  has other parts / items i need that PSA doesnt have in stock online, or carry.







same here, if i could get the same deals in store i would buy A LOT more here in G-ville! and the ones saying we need to just order online and pay shipping like the rest of you,  how many of you not in SC pay sales tax on your online orders from PSA?  i rest my case!  we pay shipping AND tax! so now is it fair to us? the deals are not as good when u add in shipping AND tax.  .....just sayin!
1/1/2014 11:20:24 AM EDT
[#22]
The main issue is the fact that the sales change so fast and frequently and with the volume of sales on-line, its a logistic nightmare for the stores to keep up with them. Plus some of these on-line sales could be based on the amount of certain products laying around the warehouse. If someone sees the have a crap of ton of something, they may put it on the website, on sale, just to get rid of it. How could the stores keep up with that?

I'm just saying there's a lot more to it than some of you know about or care to acknowledge. You just want your sale price and you don't care how you get it. I get that, I guess, but you have to admit you don't know what all goes into the process.
1/1/2014 4:16:41 PM EDT
[#23]
Quote History
Quoted:



same here, if i could get the same deals in store i would buy A LOT more here in G-ville! and the ones saying we need to just order online and pay shipping like the rest of you,  how many of you not in SC pay sales tax on your online orders from PSA?  i rest my case!  we pay shipping AND tax! so now is it fair to us? the deals are not as good when u add in shipping AND tax.  .....just sayin!
View Quote View All Quotes
View All Quotes
Quote History
Quoted:



same here, if i could get the same deals in store i would buy A LOT more here in G-ville! and the ones saying we need to just order online and pay shipping like the rest of you,  how many of you not in SC pay sales tax on your online orders from PSA?  i rest my case!  we pay shipping AND tax! so now is it fair to us? the deals are not as good when u add in shipping AND tax.  .....just sayin!


well said Kaw! :)

Quoted:
The main issue is the fact that the sales change so fast and frequently and with the volume of sales on-line, its a logistic nightmare for the stores to keep up with them. Plus some of these on-line sales could be based on the amount of certain products laying around the warehouse. If someone sees the have a crap of ton of something, they may put it on the website, on sale, just to get rid of it. How could the stores keep up with that?

I'm just saying there's a lot more to it than some of you know about or care to acknowledge. You just want your sale price and you don't care how you get it. I get that, I guess, but you have to admit you don't know what all goes into the process.



right. but if they integrated their online web inventory with their in store POS systems, the inventory they have in store would ring up what it is on the web. Then all you'd have to do is have an invintory subsystem that would account for transfers from warehouses to the individual stores, and keep a count of the in store stock.  If the price changes on the web, it would then automatically change in store.  Thus the honor of web prices versus in store prices is null,and it applies to all the stores across the board.  one global change at once.  One master database, for all items.  The items wouldnt show in store, unless theyre in warehouse, which is also online.  That would also take care of the amount of parts in warehouse, versus in store. if the warehouse has a ton, and the stores have none, well then you have to order online or wait for it to come in stock. If the item sold a ton in online sales, but still was in store, the prices would still be in store and good to go.  All you'd have to do is scan the item. (universal barcode would apply obviously) or manual type in for item.  

logistically they would have to revamp how they receive from manufacturers and suppliers.  Then you work it through your distribution to your customers and your stores.  

With the amounts of volume you see psa having, and the fact they ship UPS, they could and should if not have already called someone in UPS's business development office and spoken to their local sales rep and negotiated with a logistics officer and planned this out. UPS loves doing Logistic planning, and could assist if not expedite the entire shipping process for psa, both incoming and out going, like they have done for Ellet Brothers (a distributor who im sure PSA recieves some stuff from at least, since they're right up the road from PSA's Fernandina store in chapin.
1/1/2014 4:23:21 PM EDT
[#24]
it had to be said my friend maybe now they will understand why WE local boys want in store pick up. we want a deal TOO!
1/1/2014 4:27:02 PM EDT
[#25]
Quote History
Quoted:


well said Kaw! :)




right. but if they integrated their online web inventory with their in store POS systems, the inventory they have in store would ring up what it is on the web. Then all you'd have to do is have an invintory subsystem that would account for transfers from warehouses to the individual stores, and keep a count of the in store stock.  If the price changes on the web, it would then automatically change in store.  Thus the honor of web prices versus in store prices is null,and it applies to all the stores across the board.  one global change at once.  One master database, for all items.  The items wouldnt show in store, unless theyre in warehouse, which is also online.  That would also take care of the amount of parts in warehouse, versus in store. if the warehouse has a ton, and the stores have none, well then you have to order online or wait for it to come in stock. If the item sold a ton in online sales, but still was in store, the prices would still be in store and good to go.  All you'd have to do is scan the item. (universal barcode would apply obviously) or manual type in for item.  

logistically they would have to revamp how they receive from manufacturers and suppliers.  Then you work it through your distribution to your customers and your stores.  

With the amounts of volume you see psa having, and the fact they ship UPS, they could and should if not have already called someone in UPS's business development office and spoken to their local sales rep and negotiated with a logistics officer and planned this out. UPS loves doing Logistic planning, and could assist if not expedite the entire shipping process for psa, both incoming and out going, like they have done for Ellet Brothers (a distributor who im sure PSA recieves some stuff from at least, since they're right up the road from PSA's Fernandina store in chapin.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:



same here, if i could get the same deals in store i would buy A LOT more here in G-ville! and the ones saying we need to just order online and pay shipping like the rest of you,  how many of you not in SC pay sales tax on your online orders from PSA?  i rest my case!  we pay shipping AND tax! so now is it fair to us? the deals are not as good when u add in shipping AND tax.  .....just sayin!


well said Kaw! :)

Quoted:
The main issue is the fact that the sales change so fast and frequently and with the volume of sales on-line, its a logistic nightmare for the stores to keep up with them. Plus some of these on-line sales could be based on the amount of certain products laying around the warehouse. If someone sees the have a crap of ton of something, they may put it on the website, on sale, just to get rid of it. How could the stores keep up with that?

I'm just saying there's a lot more to it than some of you know about or care to acknowledge. You just want your sale price and you don't care how you get it. I get that, I guess, but you have to admit you don't know what all goes into the process.



right. but if they integrated their online web inventory with their in store POS systems, the inventory they have in store would ring up what it is on the web. Then all you'd have to do is have an invintory subsystem that would account for transfers from warehouses to the individual stores, and keep a count of the in store stock.  If the price changes on the web, it would then automatically change in store.  Thus the honor of web prices versus in store prices is null,and it applies to all the stores across the board.  one global change at once.  One master database, for all items.  The items wouldnt show in store, unless theyre in warehouse, which is also online.  That would also take care of the amount of parts in warehouse, versus in store. if the warehouse has a ton, and the stores have none, well then you have to order online or wait for it to come in stock. If the item sold a ton in online sales, but still was in store, the prices would still be in store and good to go.  All you'd have to do is scan the item. (universal barcode would apply obviously) or manual type in for item.  

logistically they would have to revamp how they receive from manufacturers and suppliers.  Then you work it through your distribution to your customers and your stores.  

With the amounts of volume you see psa having, and the fact they ship UPS, they could and should if not have already called someone in UPS's business development office and spoken to their local sales rep and negotiated with a logistics officer and planned this out. UPS loves doing Logistic planning, and could assist if not expedite the entire shipping process for psa, both incoming and out going, like they have done for Ellet Brothers (a distributor who im sure PSA recieves some stuff from at least, since they're right up the road from PSA's Fernandina store in chapin.



SAP can set them up with a working system to know where ALL of their stock is and what is left and where it is. i work for a BMW supplier and we send millions of parts to them and we know where they are at all times and exactly how many we have in house, on trucks and at BMW. why cant they implement a system like that?
1/1/2014 4:30:50 PM EDT
[#26]
Quote History
Quoted:


well said Kaw! :)




right. but if they integrated their online web inventory with their in store POS systems, the inventory they have in store would ring up what it is on the web. Then all you'd have to do is have an invintory subsystem that would account for transfers from warehouses to the individual stores, and keep a count of the in store stock.  If the price changes on the web, it would then automatically change in store.  Thus the honor of web prices versus in store prices is null,and it applies to all the stores across the board.  one global change at once.  One master database, for all items.  The items wouldnt show in store, unless theyre in warehouse, which is also online.  That would also take care of the amount of parts in warehouse, versus in store. if the warehouse has a ton, and the stores have none, well then you have to order online or wait for it to come in stock. If the item sold a ton in online sales, but still was in store, the prices would still be in store and good to go.  All you'd have to do is scan the item. (universal barcode would apply obviously) or manual type in for item.  

logistically they would have to revamp how they receive from manufacturers and suppliers.  Then you work it through your distribution to your customers and your stores.  

With the amounts of volume you see psa having, and the fact they ship UPS, they could and should if not have already called someone in UPS's business development office and spoken to their local sales rep and negotiated with a logistics officer and planned this out. UPS loves doing Logistic planning, and could assist if not expedite the entire shipping process for psa, both incoming and out going, like they have done for Ellet Brothers (a distributor who im sure PSA recieves some stuff from at least, since they're right up the road from PSA's Fernandina store in chapin.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:



same here, if i could get the same deals in store i would buy A LOT more here in G-ville! and the ones saying we need to just order online and pay shipping like the rest of you,  how many of you not in SC pay sales tax on your online orders from PSA?  i rest my case!  we pay shipping AND tax! so now is it fair to us? the deals are not as good when u add in shipping AND tax.  .....just sayin!


well said Kaw! :)

Quoted:
The main issue is the fact that the sales change so fast and frequently and with the volume of sales on-line, its a logistic nightmare for the stores to keep up with them. Plus some of these on-line sales could be based on the amount of certain products laying around the warehouse. If someone sees the have a crap of ton of something, they may put it on the website, on sale, just to get rid of it. How could the stores keep up with that?

I'm just saying there's a lot more to it than some of you know about or care to acknowledge. You just want your sale price and you don't care how you get it. I get that, I guess, but you have to admit you don't know what all goes into the process.



right. but if they integrated their online web inventory with their in store POS systems, the inventory they have in store would ring up what it is on the web. Then all you'd have to do is have an invintory subsystem that would account for transfers from warehouses to the individual stores, and keep a count of the in store stock.  If the price changes on the web, it would then automatically change in store.  Thus the honor of web prices versus in store prices is null,and it applies to all the stores across the board.  one global change at once.  One master database, for all items.  The items wouldnt show in store, unless theyre in warehouse, which is also online.  That would also take care of the amount of parts in warehouse, versus in store. if the warehouse has a ton, and the stores have none, well then you have to order online or wait for it to come in stock. If the item sold a ton in online sales, but still was in store, the prices would still be in store and good to go.  All you'd have to do is scan the item. (universal barcode would apply obviously) or manual type in for item.  

logistically they would have to revamp how they receive from manufacturers and suppliers.  Then you work it through your distribution to your customers and your stores.  

With the amounts of volume you see psa having, and the fact they ship UPS, they could and should if not have already called someone in UPS's business development office and spoken to their local sales rep and negotiated with a logistics officer and planned this out. UPS loves doing Logistic planning, and could assist if not expedite the entire shipping process for psa, both incoming and out going, like they have done for Ellet Brothers (a distributor who im sure PSA recieves some stuff from at least, since they're right up the road from PSA's Fernandina store in chapin.


You do relize this isn't a simple flick of a switch change over, right? We're talking a serious investment in both time AND money.

Like I said, to actually see what goes on "behind the curtain" gives people a different and more realistic perspective than those still walking the yellow brick road.

But again, I get it that customers don't give a damn how something gets done just as long as it's in their favor. Otherwise the company in question is missing the mark.
1/1/2014 4:33:47 PM EDT
[#27]
Quote History
Quoted:



SAP can set them up with a working system to know where ALL of their stock is and what is left and where it is. i work for a BMW supplier and we send millions of parts to them and we know where they are at all times and exactly how many we have in house, on trucks and at BMW. why cant they implement a system like that?
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Quoted:



same here, if i could get the same deals in store i would buy A LOT more here in G-ville! and the ones saying we need to just order online and pay shipping like the rest of you,  how many of you not in SC pay sales tax on your online orders from PSA?  i rest my case!  we pay shipping AND tax! so now is it fair to us? the deals are not as good when u add in shipping AND tax.  .....just sayin!


well said Kaw! :)

Quoted:
The main issue is the fact that the sales change so fast and frequently and with the volume of sales on-line, its a logistic nightmare for the stores to keep up with them. Plus some of these on-line sales could be based on the amount of certain products laying around the warehouse. If someone sees the have a crap of ton of something, they may put it on the website, on sale, just to get rid of it. How could the stores keep up with that?

I'm just saying there's a lot more to it than some of you know about or care to acknowledge. You just want your sale price and you don't care how you get it. I get that, I guess, but you have to admit you don't know what all goes into the process.



right. but if they integrated their online web inventory with their in store POS systems, the inventory they have in store would ring up what it is on the web. Then all you'd have to do is have an invintory subsystem that would account for transfers from warehouses to the individual stores, and keep a count of the in store stock.  If the price changes on the web, it would then automatically change in store.  Thus the honor of web prices versus in store prices is null,and it applies to all the stores across the board.  one global change at once.  One master database, for all items.  The items wouldnt show in store, unless theyre in warehouse, which is also online.  That would also take care of the amount of parts in warehouse, versus in store. if the warehouse has a ton, and the stores have none, well then you have to order online or wait for it to come in stock. If the item sold a ton in online sales, but still was in store, the prices would still be in store and good to go.  All you'd have to do is scan the item. (universal barcode would apply obviously) or manual type in for item.  

logistically they would have to revamp how they receive from manufacturers and suppliers.  Then you work it through your distribution to your customers and your stores.  

With the amounts of volume you see psa having, and the fact they ship UPS, they could and should if not have already called someone in UPS's business development office and spoken to their local sales rep and negotiated with a logistics officer and planned this out. UPS loves doing Logistic planning, and could assist if not expedite the entire shipping process for psa, both incoming and out going, like they have done for Ellet Brothers (a distributor who im sure PSA recieves some stuff from at least, since they're right up the road from PSA's Fernandina store in chapin.



SAP can set them up with a working system to know where ALL of their stock is and what is left and where it is. i work for a BMW supplier and we send millions of parts to them and we know where they are at all times and exactly how many we have in house, on trucks and at BMW. why cant they implement a system like that?


SAP is a great warehouse operating system but it's far from the most desireable retail operating system. Tomax is a far superior retail operating system but you're talking about millions of dollars to adequately upfit PSA.
1/1/2014 4:41:45 PM EDT
[#28]
Quote History
Quoted:
it had to be said my friend maybe now they will understand why WE local boys want in store pick up. we want a deal TOO!
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
it had to be said my friend maybe now they will understand why WE local boys want in store pick up. we want a deal TOO!


Heck yea. Local is good but sometimes those taxes really take a toll!

Quoted:

SAP can set them up with a working system to know where ALL of their stock is and what is left and where it is. i work for a BMW supplier and we send millions of parts to them and we know where they are at all times and exactly how many we have in house, on trucks and at BMW. why cant they implement a system like that?



Good point. Idk . Im sure someone could do that for sure. be it SAP, UPS, or someone else.  

1/1/2014 4:54:37 PM EDT
[#29]
Quote History
Quoted:

You do relize this isn't a simple flick of a switch change over, right? We're talking a serious investment in both time AND money.

Like I said, to actually see what goes on "behind the curtain" gives people a different and more realistic perspective than those still walking the yellow brick road.

But again, I get it that customers don't give a damn how something gets done just as long as it's in their favor. Otherwise the company in question is missing the mark.
View Quote


most definately. Rumors had been that they were working towards this over a year ago.  My experiences at UPS  for the 8 years i was there would state that they should have already been operational, especially since a year and a few months ago they were already upgrading their servers and the phone systems. By now they should have at least been implementing the beginning stages of the swap over, and maybe the new west columbia old dunbar road warehouse is part of that, who knows.  

I'd love to be behind the curtain.  Tours ive taken at FN have been very informative and interesting.  The times when i was working at UPS and in FN manufacturing and ellet, and a 100 other businesses similar to them, it really lets you know what things are like on that side.  

not all customers dont care how it gets done.  I personally love the "how its made" type things.  I would say none of us here work there, or know how things are done there, but i have a feeling thats not entirely true throughout this subforum.  
1/1/2014 4:55:27 PM EDT
[#30]
Quote History
Quoted:


SAP is a great warehouse operating system but it's far from the most desireable retail operating system. Tomax is a far superior retail operating system but you're talking about millions of dollars to adequately upfit PSA.
View Quote


and that is the most truth ive seen ever :)
1/2/2014 4:55:58 PM EDT
[#31]
Store was awesome. One hell of a great staff, and I thoroughly enjoyed my time with them today. I had a groipon for 3 fully auto magazines in there range and loved every moment. Whoever the guy was who helped us out was awesome. A++
1/2/2014 4:57:30 PM EDT
[#32]
Which store did you go to?
1/2/2014 5:29:02 PM EDT
[#33]
Quote History
Quoted:
Which store did you go to?
View Quote


yea im curious of this too.