[ARCHIVED THREAD] - Strikefire Broken Power Button?

Posted: 4/8/2013 6:18:33 PM EDT

I just powered up my Strikefire and as I pressed the button the button felt extremely mushy, like there wasn't a button under the rubber housing. The dot powered on but now it won't power off. There is no "click" when I depress the button.

Did it break? Anybody seen this before? I've only had it for about 2 months. I guess it is broken...but what can I do about it?

Posted: 4/9/2013 4:19:09 AM EDT

[#1]

Wow, definitely sorry to hear you are having a problem with the button on the Strikefire. I think it would be best to contact our customer care department about it and I'm sure they will take good care of you. The number is 800-426-0048 ext. 4 Thank you for choosing Vortex Optics.

Posted: 4/27/2013 3:57:17 PM EDT

[#2]

Awesome customer service update. Within 12 hours of my email to them I had a FedEx return shipping label in my inbox. Shipped it off and 7 days later I had a repaired unit on my doorstep. Happy, happy, happy. Thanks Vortex.

Posted: 4/29/2013 5:06:19 AM EDT

[#3]

Glad we could get you taken care of. Thank you for choosing Vortex and please let us know if you need anything else. Have a great rest of your week.

[ARCHIVED THREAD] - Strikefire Broken Power Button?

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[ARCHIVED THREAD] - Strikefire Broken Power Button?

[ARCHIVED THREAD] - Strikefire Broken Power Button?