Posted: 9/21/2013 8:15:12 PM EDT
| Xxxxxxxxxxx |
|
Quoted:
just as the title says- bought a TX-4 that doesnt work- tired it on a few platforms and its no go... tried numerous times to contact them for a replacement and they dont respond to emails... been trying for a couple months... Not sure how we did not respond for a couple of months. Maybe SPAM not sure but Brother you should have called and not suffered. Call us ASAP Monday morning. Press 1 and talk with Jaimie who will get you out a RMA. Vic |
|
... tried numerous times to contact them for a replacement and they dont respond to emails... been trying for a couple months... Nobody asked me but here it is anyway: Just a LITTLE bit of research on TNVC will show years worth of stellar customer service. For crying out loud folks, it you fire off a question, concern or complaint to TNVC and don't receive an (almost) immediate response assume there is a break in comms and try a different channel!! First, there is no reason for you to go unanswered and Secondly, it is ridiculous for your lack of critical thinking to tarnish TNVCs rep. Copy? Good.  Yeh, yeh. I know. I'll get back in my lane now.  RD
|