[ARCHIVED THREAD] - website account error? (Page 1 of 2)
Posted: 7/25/2016 1:39:58 PM EDT
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I just logged on to my SS account to check the status of my order. When I go to "My Transfers" it keeps giving me an error message. Is your system down currently?
Thanks! |
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Im in the same boat, "MY TRANSFERS" has been showing error message for over a month now! I try not to check it because it just drives me crazy, but I'd guess I'm about the same. I tried yesterday and got it again, don't remember the last time I checked it. |
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Silencer Shop's IT Deptartment seems to be able to add new products to the main page and also make updates and posts on various other pages of their website However, the "My Transfers" is still down 2+ months? Yeah, I'm coming up on 2 months now since I bought my can, and they haven't even started the form 4, not to mention as you say I have no way of knowing anything about my form 3. I'm completely in the dark  
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yep, I wondered the same thing myself......I had to call to get updates on the last two suppressors I purchased a few months back....no updates or emails.....worries me about the chances of getting an email from them when it's been approved.... You won't get an email from them when it's approved, because they'll have no idea it happened. Your local dealer receives the stamp, not SS. Once SS ships it to local dealer, it's out of their hands and you'll need to check with local dealer (who should notify you when they receive the approved form. |
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I understand what you are saying, however their (SS) website says We track every transfer from the time it is submitted up until the approval is received. ...so.....the website is wrong?  This was for purchases prior to August 2015 when we changed our business model. The page you are looking at is something that will be updated once we have some reporting from the FFL's. Because the page still tracks form 3's accurately we didn't want to take it down. |
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This was for purchases prior to August 2015 when we changed our business model. The page you are looking at is something that will be updated once we have some reporting from the FFL's. Because the page still tracks form 3's accurately we didn't want to take it down. Quoted:
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I understand what you are saying, however their (SS) website says We track every transfer from the time it is submitted up until the approval is received. ...so.....the website is wrong? This was for purchases prior to August 2015 when we changed our business model. The page you are looking at is something that will be updated once we have some reporting from the FFL's. Because the page still tracks form 3's accurately we didn't want to take it down. It will still tell us when the check has been cashed and such right? I know beyond that it's kinda hard to know where the ATF is on anything other than people and dealers posting when form 4's are approved, which isn't a exact science. |
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LOL now that was funny. It is frustrating when 1/2 the time you go to check you can find NOTHING but the Error message Quoted:
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I think at this point we'd like to be able to track anything other than a website error  LOL now that was funny. It is frustrating when 1/2 the time you go to check you can find NOTHING but the Error message Half the time?? Hell, it's all the time I check my account
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What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so I'm still waiting to receive the stuff needed to start form 4. Form 3 was approved at end of june. 
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What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so That page is not updated since we don't receive but a few form 4's a year now. The dealer receives the approved form 4 now. |
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I'm still waiting to receive the stuff needed to start form 4. Form 3 was approved at end of june. Quoted:
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What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so I'm still waiting to receive the stuff needed to start form 4. Form 3 was approved at end of june. Im 8 weeks in from purchase, and my alpha will be at my dealer thursday, not a peep on a form 4 yet
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That page is not updated since we don't receive but a few form 4's a year now. The dealer receives the approved form 4 now. Quoted:
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What's really starting to worry me is I'm seeing some Feb/Mar Form 4s/trust coming back but the ATF Wait Times at SS still shows the last ones are for Jan. Is this not updating either? I sure hope so That page is not updated since we don't receive but a few form 4's a year now. The dealer receives the approved form 4 now. Whew, that's actually good news then 
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Back up for me too. Yikes, check not even cashed yet for a June submission. Quoted:
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Looks to be back up and running! It is for me, anyway. Good job, SS! Back up for me too. Yikes, check not even cashed yet for a June submission. same boat here, not really expecting that can until next year about this time |
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Back up for me too. Yikes, check not even cashed yet for a June submission. Quoted:
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Looks to be back up and running! It is for me, anyway. Good job, SS! Back up for me too. Yikes, check not even cashed yet for a June submission. My orders in early summer were my first with Silencer Shop....will it show online on my account when the Form 4 Tax Stamp sent to the ATF by Silencer Shop is cashed? |
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My orders in early summer were my first with Silencer Shop....will it show online on my account when the Form 4 Tax Stamp sent to the ATF by Silencer Shop is cashed? Quoted:
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Looks to be back up and running! It is for me, anyway. Good job, SS! Back up for me too. Yikes, check not even cashed yet for a June submission. My orders in early summer were my first with Silencer Shop....will it show online on my account when the Form 4 Tax Stamp sent to the ATF by Silencer Shop is cashed? My previous purchase through SS showed the date the check was cashed. |