[ARCHIVED THREAD] - Ruger Customer Service

Posted: 1/26/2016 8:34:22 PM EDT

Anyone have any dealings with Ruger Customer Service.Do they follow up.Is it best to call or submit your request online.

Posted: 1/26/2016 8:43:55 PM EDT

[#1]

Drive. I'm sure it's nice weather right now in Prescott.

I'd call. If you can't get a person then email. I would think they'd be easy to work with.

ETA: might get a better answer in here? ruger centerfire rifle forum

Posted: 1/26/2016 8:47:45 PM EDT

[#2]

I'd call.

Posted: 1/26/2016 9:48:49 PM EDT

[#3]

I submitted a request online. The next business day they emailed me back and said something along the lines of "call us so we can discuss it and get additional information." Through the whole process they were great to work with and resolved my issues in record time. I will buy from Ruger again with confidence.

Posted: 1/26/2016 10:39:34 PM EDT

[#4]

I had a warranty issue with a rifle a year or so ago with them. No issues with ruger. They paid shipping to and from. Whole thing went smoothly.

Eta: I called them and spoke to someone.

Posted: 1/26/2016 11:02:12 PM EDT

[#5]

I called and they took care of me very quickly.

I had my gun back 8 days later.

Another time I bought an OLD .44 carbine that was missing the barrel band. I couldn't find a replacement online so I called Ruger. They sent me one for free.

[ARCHIVED THREAD] - Ruger Customer Service

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[ARCHIVED THREAD] - Ruger Customer Service

[ARCHIVED THREAD] - Ruger Customer Service