User Panel
User Panel
User Panel
|
Posted: 6/13/2009 8:47:25 AM EDT
[#1]
Originally Posted By ctdemolay0405: if they're working on Feb. orders, where the hell is my early January order?!?!?! They meant they're working on February orders from dealers... You privates can pound sand. I cancelled my January order lat week, and am getting a complete M4 Mega upper with an LW barrel two weeks after I ordered it from another builder. |
|
|
|
TX, USA
|
Posted: 6/13/2009 11:21:55 AM EDT
[#2]
I ordered Mine in November from a dealer so that's definitley not true.
|
|
|
|
Posted: 6/13/2009 11:31:40 AM EDT
[#3]
Originally Posted By eracer:
Originally Posted By ctdemolay0405:
if they're working on Feb. orders, where the hell is my early January order?!?!?! They meant they're working on February orders from dealers... You privates can pound sand. I cancelled my January order lat week, and am getting a complete M4 Mega upper with an LW barrel two weeks after I ordered it from another builder. Who is the other builder? |
|
|
|
|
Posted: 6/13/2009 11:54:25 AM EDT
[#4]
Originally Posted By eracer:
Originally Posted By ctdemolay0405:
if they're working on Feb. orders, where the hell is my early January order?!?!?! They meant they're working on February orders from dealers... You privates can pound sand. I cancelled my January order lat week, and am getting a complete M4 Mega upper with an LW barrel two weeks after I ordered it from another builder. It depends on what you've ordered. I've had Predators on order since November and haven't received any. I just cancelled one of them because the customer was tired of waiting on it. He went elsewhere. I can't blame him, but that's just the way it is right now. It would be helpful if RRA would send out notifications to dealers and customers, to let them know what the situation is and what is going on. When I have a customer call me and what's going on with his order, I can either say they a backed up or I can call RRA and be put on hold for an unbelievable amount of time only to here when someone answers 'we are waiting on barrels". There is no explanation, time frame, what barrels for which item#'s. The communication is not very good from them. I own four RRA's and they a great guns, just wish they would communicate better with us. They have to have an email list of customers. Why not a periodic email explaining what's going on and when things "might" be changing or when barrels "may" be coming in. |
|
|
|
|
Posted: 6/14/2009 4:18:57 AM EDT
[#5]
I agree...people wouldn't be half as pissed off if they would give us some straight fucking answers....if its a 30 week wait don't lie and tell us its 12-16...keeping my fingers crossed but damned sure not holding my breath
|
|
|
|
USA
|
Posted: 6/17/2009 2:44:26 PM EDT
[Last Edit: ctdemolay0405]
[#6]
Holy Crap, the RRA website is currently down for maintenance... does that mean they'll actually put up information on wait times and such?!?!
|
|
|
USA
|
Posted: 6/17/2009 4:59:51 PM EDT
[#7]
It could be backorder overload!!
|
|
|
WI, USA
|
Posted: 6/17/2009 5:12:18 PM EDT
[#8]
It seems like one of the following options should be done
a) raise prices so demand falls to production capacity b) stop taking orders until the queued orders are filled and then restart and only take orders as production capacity allows c) make full expectations up front with wait times, and then make updates d) specialize in dealers and just not do direct sales e) increase production capacity f) mix a little of "a" to get a little of "e" Doing none of the above seems like someone is asleep at the switch, or worse yet, knows how to make a good rifle but can't manage a business. I'd like one of their rifles too, but, am not waiting half a friggin year or more for it while sitting on the funds I can't do anything else with, not having an AR at all (only getting one, it has to be a good one) for that time. Fortunately I do want one, and I am pretty lazy, but when I decide to do something it happens fast so it would suck to have to go elsewhere. 
|
|
|
USA
|
Posted: 6/17/2009 6:08:50 PM EDT
[#9]
E -just isn't that easy - its easy for us to bitch and moan, but alot harder to increase production. if they're anything like the other firearm factories, they're working 24/7 literally. A lot of the plants could stop taking orders tomorrow and still have 24/7 work for 6 months ahead of them (that's what Kimber and their parts suppliers have told my company). they have a new part of thier plant open up a few years ago, and i'm sure their putting it to good use, but their machines and people can only go so fast, and if their suppliers cant keep up with what they're doing, then we're going to have this problem
note: i know I'm bitching as much as everyone else on "where is it" but some of the other points to make sense - sell to dealers like all complete rifles have to (at least to FFL holders and i don't know many individuals with an FFL that isn't a dealer) I hope someone at RRA is hearing us all complain, because they are loosing business... the only reason i haven't gone elsewhere is my money is already tied up in my order |
|
|
|
Posted: 6/17/2009 9:51:31 PM EDT
[#10]
Originally Posted By RR_Broccoli: It seems like one of the following options should be done a) raise prices so demand falls to production capacity b) stop taking orders until the queued orders are filled and then restart and only take orders as production capacity allows c) make full expectations up front with wait times, and then make updates d) specialize in dealers and just not do direct sales e) increase production capacity f) mix a little of "a" to get a little of "e" Doing none of the above seems like someone is asleep at the switch, or worse yet, knows how to make a good rifle but can't manage a business. I'd like one of their rifles too, but, am not waiting half a friggin year or more for it while sitting on the funds I can't do anything else with, not having an AR at all (only getting one, it has to be a good one) for that time. Fortunately I do want one, and I am pretty lazy, but when I decide to do something it happens fast so it would suck to have to go elsewhere. Why do you assume that they are doing nothing?  None of your 'options' would be easy to implement.Have you ever stopped to consider the magnitude of the issues that firearms manufacturers are facing currently? If it was as easy as A-B-C-1-2-3, everyone would be doing it and living high on the hog. |
|
|
|
CA, USA
|
Posted: 6/19/2009 2:46:52 AM EDT
[#11]
It's simple, cancel your orders. There are tons of uppers available everywhere now. I got sick of waiting and getting BS responses so I did the smart thing and got the upper from someone else at the same price. Pay the extra $20-$30... the wait and aggravation is not worth it.
|
|
|
|
Posted: 6/29/2009 2:54:23 PM EDT
[#12]
Talked w/ customer service on a part issue last week . I asked if there was any chance of getting my 9mm upper anytime soon and they said they were working on 2008 orders at this time.
|
|
|
|
|
Posted: 6/29/2009 9:04:10 PM EDT
[#13]
Originally Posted By SigDave:
It's simple, cancel your orders. There are tons of uppers available everywhere now. I got sick of waiting and getting BS responses so I did the smart thing and got the upper from someone else at the same price. Pay the extra $20-$30... the wait and aggravation is not worth it. Tell me where I can get a lightweight barrel in a midlength A4 upper with a chrome lined bore and a 1/9 twist? One that includes a BCG and CH (wtf is up w/ BCG included now being some kind of exotic request these days?). I've got that on order from RRA for $515 right now. If I can get that same style upper in new condition from another manufacturer for anything close to that - I'll jump on it so fast it'll make your head spin. As it stands, I check EE daily and that there is apparently the rarest upper on the planet earth. You can find weird non-5.56 uppers by the dozen, but not this. |
|
|
|
NV, USA
|
Posted: 7/9/2009 10:14:35 PM EDT
[#14]
Not to rub it in, but mine was ordered in April and UPS says it will be here on Tuesday. I was told 12-15 weeks and that's what I got.
|
|
|
KY, USA
|
Posted: 7/10/2009 12:00:27 AM EDT
[#15]
Originally Posted By lazyengineer:
Originally Posted By SigDave:
It's simple, cancel your orders. There are tons of uppers available everywhere now. I got sick of waiting and getting BS responses so I did the smart thing and got the upper from someone else at the same price. Pay the extra $20-$30... the wait and aggravation is not worth it. Tell me where I can get a lightweight barrel in a midlength A4 upper with a chrome lined bore and a 1/9 twist? One that includes a BCG and CH (wtf is up w/ BCG included now being some kind of exotic request these days?). I've got that on order from RRA for $515 right now. If I can get that same style upper in new condition from another manufacturer for anything close to that - I'll jump on it so fast it'll make your head spin. As it stands, I check EE daily and that there is apparently the rarest upper on the planet earth. You can find weird non-5.56 uppers by the dozen, but not this. Forget the whole upper, I just want the lightweight middy chrome-lined 1/9 barrel. Sure, other companies sell barrels that are fat in front of the FSB out the wazoo, but the double-lathed lightweight profile that RRA offers does not exist elsewhere. If it does, someone please tell me, and I'm hopping aboard that gravy train. |
|
|
ON, CAN
|
Posted: 7/17/2009 5:19:31 PM EDT
[#16]
Originally Posted By dockatz:
Talked w/ customer service on a part issue last week . I asked if there was any chance of getting my 9mm upper anytime soon and they said they were working on 2008 orders at this time. which month? I have 2 on order through a dealer from Jan 09 |
|
|
|
Posted: 7/30/2009 4:00:38 AM EDT
[#17]
Originally Posted By aarskringspier:
I ordered Mine in November from a dealer so that's definitley not true. Agreed. Mine was ordered thru a dealer the day after elections...it arrived late March. |
|
|
|
|
Posted: 7/30/2009 10:42:48 AM EDT
[#18]
Originally Posted By Seven-Shooter:
Originally Posted By lazyengineer:
Originally Posted By SigDave:
It's simple, cancel your orders. There are tons of uppers available everywhere now. I got sick of waiting and getting BS responses so I did the smart thing and got the upper from someone else at the same price. Pay the extra $20-$30... the wait and aggravation is not worth it. Tell me where I can get a lightweight barrel in a midlength A4 upper with a chrome lined bore and a 1/9 twist? One that includes a BCG and CH (wtf is up w/ BCG included now being some kind of exotic request these days?). I've got that on order from RRA for $515 right now. If I can get that same style upper in new condition from another manufacturer for anything close to that - I'll jump on it so fast it'll make your head spin. As it stands, I check EE daily and that there is apparently the rarest upper on the planet earth. You can find weird non-5.56 uppers by the dozen, but not this. Forget the whole upper, I just want the lightweight middy chrome-lined 1/9 barrel. Sure, other companies sell barrels that are fat in front of the FSB out the wazoo, but the double-lathed lightweight profile that RRA offers does not exist elsewhere. If it does, someone please tell me, and I'm hopping aboard that gravy train. Actually Seven-Shooter, my April order of the above is arriving today. Folks who ordered same as early as February are also only now getting theirs. Which implies a large shipment of these barrels must have come in at once. Possible if you order one from RRA now, turn around will be far quicker. |
|
|
|
MD, USA
|
Posted: 11/9/2009 11:40:06 PM EDT
[#19]
Steve ––- any news on the shipping of LAR 8s ? Ordered a mid-length right at 51 weeks ago. Trying to stay patient but I'd really like the chance to break a new toy in.
tks, Cliff |
|
|
SC, USA
|
Posted: 11/10/2009 8:08:57 PM EDT
[#20]
Originally Posted By chroger:
Steve ––- any news on the shipping of LAR 8s ? Ordered a mid-length right at 51 weeks ago. Trying to stay patient but I'd really like the chance to break a new toy in. tks, Cliff Neither STeve or anyone from Rock river responds on this board anymore. |
|
|
|
Posted: 6/18/2010 9:58:56 AM EDT
[#21]
I'm here every now and then, as time allows in my actual job at RRA.
I'm trying to pop in at least once a week as either RRA Moderator or Sluggo (my pre-RRA, screen name and the log-in code that I can actually remember)...sometimes from work, or home, or my Crackberry. Some weeks I make it in, and unfortunately some I don't. When I do, I scan topics, find those I can answer right then and there, then hit a few that are more involved, and then try what's left if I can get to them. If a secondary question comes up somewhere in a psot, in all likelihood I'm going to miss it as I mostly scan through the titles. Steve/RRA |
|
|
|
CT, USA
|
Posted: 7/12/2011 7:17:08 PM EDT
[#22]
Ouch hahaha, these last two posts remind me of someone talking shit about the boss when the boss is right behind him. Granted no one was talking shit and Steve isn't our boss, still funny.
I waited nearly 130 days for mine a few months back, all I can say is . . . It was well worth the wait! I was told 6 weeks and I did get a little run around too though, a little "up-frontness" would have been appreciated. Out of the other guys 6 "ideas", 5 of them are terrible. I cant believe he actually said to raise prices, what a jerk haha j/k . . . option C didn't seem like a bad idea. RRA should start telling people 1 year wait, so when it comes in 90 days they're ecstatic. |
|
|
TX, USA
|
Posted: 7/24/2013 9:23:03 AM EDT
[Last Edit: gsxrchad]
[#23]
I would cancel my RRA order, but I REFUSE to pay the 20% cancellation fee.
My Credit card on the order will expire in October this year, so in 3 months, if no upper, RRA can pound sand. WTF with a 20% cancellation fee. That is placing the customer first isn't it. 
C Thanks for the response. I didn't mean to come off as such an ass. Seeing the recent surge in inventory everywhere affected my expectations. Seriously, yesterday I received my ship notice. All and all, not THAT bad a wait. Thanks for the info about the cancellation fee only if production had started. That is a good piece of info and one you should float more often so not to turn off current and perspective buyers. C |
|
|
|
Posted: 7/24/2013 11:31:50 AM EDT
[#24]
Quote HistoryOriginally Posted By gsxrchad:
I would cancel my RRA order, but I REFUSE to pay the 20% cancellation fee. My Credit card on the order will expire in October this year, so in 3 months, if no upper, RRA can pound sand. WTF with a 20% cancellation fee. That is placing the customer first isn't it.
C If the order isn't already on the production floor, they aren't going to charge you the cancellation fee. Talking to Customer Service will resolve that concern for you...866-980-7625. If your order is through a dealer, the dealer would have to do the cancelation. Thanks. Steve/RRA |
|
|
|
AL, USA
|
Posted: 7/30/2013 9:10:47 PM EDT
[#25]
Quote HistoryOriginally Posted By RRAMODERATOR:
If the order isn't already on the production floor, they aren't going to charge you the cancellation fee. Talking to Customer Service will resolve that concern for you...866-980-7625. If your order is through a dealer, the dealer would have to do the cancelation. Thanks. Steve/RRA Quote HistoryOriginally Posted By RRAMODERATOR:
Originally Posted By gsxrchad:
I would cancel my RRA order, but I REFUSE to pay the 20% cancellation fee. My Credit card on the order will expire in October this year, so in 3 months, if no upper, RRA can pound sand. WTF with a 20% cancellation fee. That is placing the customer first isn't it.
C If the order isn't already on the production floor, they aren't going to charge you the cancellation fee. Talking to Customer Service will resolve that concern for you...866-980-7625. If your order is through a dealer, the dealer would have to do the cancelation. Thanks. Steve/RRA Steve, Can you give us an idea of the lead time for barrels? Thanks. |
|
|
|
Posted: 7/31/2013 3:53:04 PM EDT
[#26]
As just barrels?
Months from date of order. Chrome-lined and stainless longer than plain moly, but I don't have good. solid lead times to give. same goes for most alternate calibers (other than .223/5.56),,,they're goign to take longer and are less likely to be received in sufficient quantity to be able to allocate for individual shipment (as opposed to being part of an upper half or complete rifle). Steve/RRA |
|
|
|
MI, USA
|
Posted: 8/4/2013 7:37:23 PM EDT
[#27]
Quote HistoryOriginally Posted By RRAMODERATOR:
As just barrels? Months from date of order. Chrome-lined and stainless longer than plain moly, but I don't have good. solid lead times to give. same goes for most alternate calibers (other than .223/5.56),,,they're goign to take longer and are less likely to be received in sufficient quantity to be able to allocate for individual shipment (as opposed to being part of an upper half or complete rifle). Steve/RRA How about complete A2 MID or CAR uppers? I've had an order in for awhile, but the wait is killing me. I think I might die of old age before I ever get my upper. I don't care at all for flattops and have so far refused to buy one. However they seem to be all that's shipping to dealers now. While some dealers have good prices on a mid flattop, adding the A2 carry handle makes that very unattractive price wise. Not to mention I'd have to look at those stupid carry handle knobs every time I took it out. |
|
|
|
Posted: 8/5/2013 11:01:36 AM EDT
[#28]
A2s have pretty much disappeared from the radar of a lot of makers (including us to some degree) as we have seen less and less demand for them, year after year.
We decataloged most of the A2 models this year (they're still available, either as an "upgrade" to an A4 or, in some cases, as the A2, such as the NM A2s). I would anticipate an A2 upper taking just as long as an A4....several months. Same handicaps on lead times if ordering with chrome-lined or stainless barrels, chromed carrier groups, etc... Steve/RRA |
|
|
|
MI, USA
|
Posted: 8/5/2013 2:19:38 PM EDT
[#29]
Originally Posted By RRAMODERATOR:
A2s have pretty much disappeared from the radar of a lot of makers (including us to some degree) as we have seen less and less demand for them, year after year. We decataloged most of the A2 models this year (they're still available, either as an "upgrade" to an A4 or, in some cases, as the A2, such as the NM A2s). I would anticipate an A2 upper taking just as long as an A4....several months. Same handicaps on lead times if ordering with chrome-lined or stainless barrels, chromed carrier groups, etc... Steve/RRA That's good to know. Thanks for replying. I have a mid A2 on order with you guys. I had hoped to pick on up from you guys at Camp Perry this year, but my travel partner ended up in the hospital. Maybe I'll get lucky and one that didn't sell at Camp Perry will be sent to me sooner rather than later. I won't hold my breath though. I have a RRA lower that needs a RRA upper. No others will do. |
|
|
|
Posted: 8/5/2013 2:59:07 PM EDT
[#30]
I'm not sure that we had any A2s at Perry other than NMs.
Steve/RRA |
|
|
|
MI, USA
|
Posted: 8/5/2013 5:37:39 PM EDT
[#31]
Quote HistoryOriginally Posted By RRAMODERATOR:
I'm not sure that we had any A2s at Perry other than NMs. Steve/RRA I guess I didn't miss anything then, and my wait will still be the same it is now. Oh well, what can you do |
|
|
|
Posted: 8/8/2013 6:58:01 AM EDT
[#32]
For those of you who are unhappy with the wait times on product from RRA:
RRA and WOA are my two favorite AR15 suppliers and they both have long waits. No surprise here. I have a full upper on order from WOA that I placed in December of last year. So I have been waiting nine months so far. What do RRA and WOA have in common? Both have been around a loooooong time and both have built a good reputation of good quality at a fair price. They also understand that it is not easy to just ramp up production volume while keeping quality high and with the liberals still chomping at the bit to enact more gun control laws it's very risky to invest in added capacity especially in AR15 platform rifles since they often top the target list of the gun grabbers. While they could always jack up their prices like CTD they choose not to. Thus longer lead times is a logical option. There are other options but the reason the wait times are so long is that the loyal customer base would prefer to wait. If you want to go elsewhere go for it. In fact, please cancel your RRA order today so I can get a new RRA upper faster. |
|
|
|
|
Posted: 8/8/2013 8:58:19 AM EDT
[#33]
We have ramped up production, invested in more machinery, brought more people in at a rate that they can be responsibly trained and supervised, and numberous other long-term responses to what will be a short-term surge. The issies are multi-fold....do numerous short-term surges amount to an overall higher demad? Is there goign to be enough work fo rboth the new people and th enew machines once this surge ebbs? Is the inventory on hand and on order at responsible levels if, as in late summer '09, the market suddenly shrinks? Are we getting enough inventory to get at least some quantity of all of our products out the door rather thna concentrating on only a couple models and leaving everyone else hanging? What's are th eIllinois governor and legislature goign to try to pull this year?
We've had a lot of challnges this past nine months, and have doen a lot to bring down th equantity of back orders significantly...it just takes time. Steve/RRA |
|
|
|
WI, USA
|
Posted: 9/9/2013 11:03:48 PM EDT
[#34]
Quote HistoryOriginally Posted By RRAMODERATOR:
We have ramped up production, invested in more machinery, brought more people in at a rate that they can be responsibly trained and supervised, and numberous other long-term responses to what will be a short-term surge. The issies are multi-fold....do numerous short-term surges amount to an overall higher demad? Is there goign to be enough work fo rboth the new people and th enew machines once this surge ebbs? Is the inventory on hand and on order at responsible levels if, as in late summer '09, the market suddenly shrinks? Are we getting enough inventory to get at least some quantity of all of our products out the door rather thna concentrating on only a couple models and leaving everyone else hanging? What's are th eIllinois governor and legislature goign to try to pull this year? We've had a lot of challnges this past nine months, and have doen a lot to bring down th equantity of back orders significantly...it just takes time. Steve/RRA could always move north a bit to se wisconsin and not have to deal with illinoise... that state is only going to get worse just like CA. its doomed the writing is on the wall |
|
|
GA, USA
|
Posted: 12/24/2013 5:01:35 PM EDT
[#35]
Quote HistoryOriginally Posted By JonCM:
could always move north a bit to se wisconsin and not have to deal with illinoise... that state is only going to get worse just like CA. its doomed the writing is on the wall Quote HistoryOriginally Posted By JonCM:
Originally Posted By RRAMODERATOR:
We have ramped up production, invested in more machinery, brought more people in at a rate that they can be responsibly trained and supervised, and numberous other long-term responses to what will be a short-term surge. The issies are multi-fold....do numerous short-term surges amount to an overall higher demad? Is there goign to be enough work fo rboth the new people and th enew machines once this surge ebbs? Is the inventory on hand and on order at responsible levels if, as in late summer '09, the market suddenly shrinks? Are we getting enough inventory to get at least some quantity of all of our products out the door rather thna concentrating on only a couple models and leaving everyone else hanging? What's are th eIllinois governor and legislature goign to try to pull this year? We've had a lot of challnges this past nine months, and have doen a lot to bring down th equantity of back orders significantly...it just takes time. Steve/RRA could always move north a bit to se wisconsin and not have to deal with illinoise... that state is only going to get worse just like CA. its doomed the writing is on the wall Or move south to a town that needs the jobs, in a state that values citizens who would not be victims. ;) |
|
|
AR15.COM is the world's largest firearm community and is a gathering place for firearm enthusiasts of all types.
From hunters and military members, to competition shooters and general firearm enthusiasts, we welcome anyone who values and respects the way of the firearm.
Subscribe to our monthly Newsletter to receive firearm news, product discounts from your favorite Industry Partners, and more.
Copyright © 1996-2024 AR15.COM LLC. All Rights Reserved.
Any use of this content without express written consent is prohibited.
AR15.Com reserves the right to overwrite or replace any affiliate, commercial, or monetizable links, posted by users, with our own.
