But I owe them nothing.
Quick explanation:
Changed service from DirecTV in June 2017 to DirectvNOW.
Account is debited from bank account.
Originally had problems with them refusing to acknowledge that I returned equipment. Resolved when I provided a tracking number.
I have the last email showing payment received in full:
Dear Kashtin,
Thank you for your recent payment. For your records here are the details of your online transaction:
Received: 06/12/2017
Amount: $149.61
Bank account ending in:
View Quote
A few days later I get the Welcome to DirectvNow email:
DirectTV NOW
We're pumped that you joined DIRECTV NOW.
View Quote
So recently I had to get a credit card as local Enterprise Car Rental no longer rents cars with a debit card, even though I could buy the fucking car with my debit card. I checked my credit and it was showing a collection account with some fly by night collection agency. I disputed this shit with Equifax, Experian, and Trans Union. They all found in my favor and deleted the entry.
So what does collection agency do? THEY FUCKING SOLD THE ACCOUNT TO ANOTHER FUCKING COLLECTION AGENCY WHO PROMPTLY REPORTED IT TO ALL THREE CREDIT BUREAUS!!
So now I've started all over again.
Directv tells me once my account was turned over they no longer have any of those records.
DirectvNOW tells me they know nothing about it.
Collection agency tells me talk to Directv...OR SEND THEM MONEY.
Consumer Reports shows over 16,000 complaints for pretty much the same shit.
I'm pissed.