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Posted: 9/6/2018 11:55:24 PM EDT
[#1]
Cont.
The upper was sent back completely disassembled so I brought it to Oregon Rifleworks to buy a new handguard and just slap everything together quickly for me. The gunsmith there noticed that once the gas block was pinned to the barrel it was canted. We measured the gas block to be rotated off-center by about 6mm which we both realized would limit gas flow. I sent one barrel in with a canted FSB and now received another barrel with the exact same issue but just with a low profile gas block instead. I have not received a response to my last 3 emails to Noveske so I assume I'm out of luck on them fixing anything. I took the pin out of the gas block and it is just being held in place by the single set screw to be able to straighten everything out. To me their level of customer service and the apparent lack of QC (as the gunsmith had noted that this isn't the first time he's seen issues with recent Noveske barrels) is unacceptable, especially for a $450 barrel from "The Greatest Gun Manufacturer Ever". I know I won't be purchasing anything Noveske again. I will update this thread if Noveske responds to me and have some low quality pictures of the barrels I can upload if there's interest |
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Posted: 9/7/2018 12:08:20 AM EDT
[#2]
Quote HistoryQuoted:
...I took the pin out of the gas block and it is just being held in place by the single set screw to be able to straighten everything out... |
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Posted: 9/7/2018 12:14:57 AM EDT
[#3]
Quote HistoryQuoted: Was the barrel not dimpled? That is a pretty big sign to me. |
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Posted: 9/7/2018 12:15:37 AM EDT
[#4]
A $450 barrel with problems like that? That's pretty sad and the customer service seems pathetic at best.
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Posted: 9/7/2018 12:50:11 AM EDT
[#5]
Quote HistoryQuoted:
A $450 barrel with problems like that? That's pretty sad and the customer service seems pathetic at best. |
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Posted: 9/7/2018 12:59:12 AM EDT
[#6]
I've noticed such issues with their SS barrels but have yet to see them with their CHF barrels.
I actually had a cosmetic issue with a set of Noveske MURs I ordered direct from them and provided pictures to Noveske as proof. Took a few weeks for them to get back to me but I got my refund. CS post John is definitely lacking |
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Posted: 9/7/2018 1:59:20 AM EDT
[#7]
I have never purchased a completed rifle or upper from Noveske. 2 barrels and TNTC stripped uppers, lowers and parts have all been flawless except for one bolt which had some face imperfections so I sent it back, next day response, no questions asked service from them.
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Posted: 9/7/2018 4:46:34 AM EDT
[#8]
Quote HistoryQuoted:
CS post John is definitely lacking |
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Posted: 9/7/2018 6:19:09 AM EDT
[#9]
Quote HistoryQuoted: Not one but Two $450 barrels with the same problem. Sad indeed. |
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Posted: 9/7/2018 9:30:32 AM EDT
[#10]
Noveske is dead to me. After their ridiculous response to an issue I had with one of their shorty VIS uppers, I'll never buy from them again.
They have fallen far from where they were when John was still with us and Sheri was managing things. Thankfully for me Vltor stepped up and took care of me, which I'm sure they would have done if Noveske had bought it to their attention. That's what infuriated me most, it would have practically cost them nothing to deal with it. For a $1700 upper you'd expect support but all I got was DGAF. |
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Posted: 9/7/2018 9:43:25 AM EDT
[#11]
Quote HistoryQuoted:
Dollars to a doughnut all they did was send you the same barrel with a different gas block. The probably considered the block the problem. |
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Posted: 9/7/2018 11:59:21 AM EDT
[#12]
I’ve gotten responses pretty fast from them. They’ve been through a couple of ceos so maybe thats why theres been problems. How long ago was this? I emailed them last month. Got a response to the first email that same day.
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Posted: 9/7/2018 12:12:50 PM EDT
[#13]
Quote HistoryQuoted:
Dollars to a doughnut all they did was send you the same barrel with a different gas block. The probably considered the block the problem. |
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Posted: 9/7/2018 12:41:32 PM EDT
[#14]
Quote HistoryQuoted:
I’ve gotten responses pretty fast from them. They’ve been through a couple of ceos so maybe thats why theres been problems. How long ago was this? I emailed them last month. Got a response to the first email that same day. |
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Posted: 9/7/2018 12:58:45 PM EDT
[#15]
Sights are adjustable because the machining operations require it. If you can zero the rifle it's considered useable.
Most sight alignment problems start at the receiver face. Either the slot for the barrel extension pin isn't machined TDC or is too wide or the receiver's face isn't trued to the centerline of the action's bore. You can true your receiver face with a tool from Brownell's at home, or send it to a gunsmith for a nominal fee plus round trip shipping. Try this option, it may get you a lot closer to centered. |
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Posted: 9/7/2018 2:16:02 PM EDT
[#16]
Quote HistoryQuoted:
Sights are adjustable because the machining operations require it. If you can zero the rifle it's considered useable. Most sight alignment problems start at the receiver face. Either the slot for the barrel extension pin isn't machined TDC or is too wide or the receiver's face isn't trued to the centerline of the action's bore. You can true your receiver face with a tool from Brownell's at home, or send it to a gunsmith for a nominal fee plus round trip shipping. Try this option, it may get you a lot closer to centered. |
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Posted: 9/7/2018 8:48:24 PM EDT
[#17]
Not trying to minimize your plight...but have you ever tried just calling them on the phone?
They always pick up for me and are always available for questions. |
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Posted: 9/7/2018 8:58:47 PM EDT
[#18]
That sucks! Both of mine are "pre-death of John", and I have never had a single negative thought about them. Freaking lasers.
Have you called Noveske? |
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Posted: 9/8/2018 3:53:41 AM EDT
[#19]
Quote HistoryQuoted:
Not trying to minimize your plight...but have you ever tried just calling them on the phone? They always pick up for me and are always available for questions. |
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Posted: 9/8/2018 8:55:33 AM EDT
[#20]
Damn, this thread is harshing my mellow. After debating for sometime I was settling in on buying a complete Noveske rifle for a retirement gift for myself. Now, I am disillusioned and disappointed in hearing this issue. Larue Tactical was my second choice....
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Posted: 9/8/2018 11:58:11 AM EDT
[#21]
Quote Alaska 551; That sucks! Both of mine are "pre-death of John", and I have never had a single negative thought about them. Freaking lasers.
Same here two N4's 1 monolithic Afghan and 1 MUR. Never a single problem. It's a shame Noveske CS has fallen so far since John's death. Mauiblue, With whats been posted I'd go with LaRue. I've 2 of them and both a easily <1 moa 5 shot 100 yard shooters. |
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Posted: 9/8/2018 12:47:40 PM EDT
[#22]
Quote HistoryQuoted:
Damn, this thread is harshing my mellow. After debating for sometime I was settling in on buying a complete Noveske rifle for a retirement gift for myself. Now, I am disillusioned and disappointed in hearing this issue. Larue Tactical was my second choice.... |
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Posted: 9/8/2018 1:34:40 PM EDT
[#23]
Quote HistoryQuoted: I have rifles from both and both are excellent. My Noveske rifles are after John's death and they are flawless. My Larue is also great...but Mark is kind of a dick. There are issues with any maker...don't let this disillusion you. |
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Posted: 9/8/2018 2:11:40 PM EDT
[#24]
Quote HistoryQuoted:
Damn, this thread is harshing my mellow. After debating for sometime I was settling in on buying a complete Noveske rifle for a retirement gift for myself. Now, I am disillusioned and disappointed in hearing this issue. Larue Tactical was my second choice.... |
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Posted: 9/8/2018 3:12:58 PM EDT
[#25]
But you may have to wait months to years to get what you order...
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Posted: 9/8/2018 8:18:04 PM EDT
[#26]
Quote HistoryQuoted:
Damn, this thread is harshing my mellow. After debating for sometime I was settling in on buying a complete Noveske rifle for a retirement gift for myself. Now, I am disillusioned and disappointed in hearing this issue. Larue Tactical was my second choice.... If I could do it all over again I'd buy a complete upper from BCM or the Geissele URG-I, but that's just my 2 cents |
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Posted: 9/8/2018 8:58:24 PM EDT
[#27]
Quote HistoryQuoted:
Damn, this thread is harshing my mellow. After debating for sometime I was settling in on buying a complete Noveske rifle for a retirement gift for myself. Now, I am disillusioned and disappointed in hearing this issue. Larue Tactical was my second choice.... |
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Posted: 9/8/2018 9:00:42 PM EDT
[#28]
I also used to hold them in the highest regard. About a year after John died I wanted to get a Noveske rifle and had finally saved enough to do it. I had two friends that had Noveske build them custom rifles. I had shot them and was impressed and couldn't wait to get my own custom rifle.
I called and spoke to someone on the phone that told me there was no such option. Ok, fair enough, both of my friends were military and I was just some gunshop employee so maybe I'm not cool enough. Instead I ask to buy a barrel, bcg, ch, and some other parts and she tells me to order through one of their retailers. I explained that I worked for a gun store and none of our distributors had anything in stock, and i was content to just order directly It was like pulling teeth to finally get the order going. When it all showed up they sent me a SS barrel instead of a CHF barrel. When I called to get it fixed they told me they dont sell chf barrels directly and that It was a miscommunication. I'd have to go through a distributor/retailer. They took the barrel back and refunded me. I finished the rest of the build without help from them and haven't bought a single noveske product since. Now I see their stupid promotional videos and high priced guns and I simply dont care. They seem more interested in cultivating some kind of hipster gun culture than producing the finest firearms they can. |
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Posted: 9/8/2018 9:20:06 PM EDT
[#29]
I had a similar issue with a SS lo pro pinned gas block barrel with the 556 chamber. I had to take of the gas block to put on the barrel nut and I figured I may as well check the alignment and low and behold the gas block was misaligned. Not sure by how much off the gas block was but the alignment pin i was using could not go through the gas block and barrel smoothly. After i was refunded the barrel I landed on another manufacture and will not be using any of Noveske products again.
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Posted: 9/8/2018 10:00:49 PM EDT
[#30]
Quote HistoryQuoted:
Now I see their stupid promotional videos and high priced guns and I simply dont care. They seem more interested in cultivating some kind of hipster gun culture than producing the finest firearms they can. |
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Posted: 9/8/2018 10:18:50 PM EDT
[#31]
They are a hipster "lifestyle brand" now...
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Posted: 9/8/2018 10:38:26 PM EDT
[#32]
Quote HistoryQuoted:
They are a hipster "lifestyle brand" now... |
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Posted: 9/9/2018 11:44:37 AM EDT
[#33]
Quote HistoryQuoted:
Cont. The upper was sent back completely disassembled so I brought it to Oregon Rifleworks to buy a new handguard and just slap everything together quickly for me. The gunsmith there noticed that once the gas block was pinned to the barrel it was canted. We measured the gas block to be rotated off-center by about 6mm which we both realized would limit gas flow. I sent one barrel in with a canted FSB and now received another barrel with the exact same issue but just with a low profile gas block instead. I have not received a response to my last 3 emails to Noveske so I assume I'm out of luck on them fixing anything. I took the pin out of the gas block and it is just being held in place by the single set screw to be able to straighten everything out. To me their level of customer service and the apparent lack of QC (as the gunsmith had noted that this isn't the first time he's seen issues with recent Noveske barrels) is unacceptable, especially for a $450 barrel from "The Greatest Gun Manufacturer Ever". I know I won't be purchasing anything Noveske again. I will update this thread if Noveske responds to me and have some low quality pictures of the barrels I can upload if there's interest |
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Posted: 9/9/2018 9:15:00 PM EDT
[#34]
Noveske has always been smoke and mirrors. Even guns made when John was alive were pretty "men in my experience. Noveske did a great job with image management though.
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Posted: 9/10/2018 12:56:46 AM EDT
[#35]
Quote HistoryQuoted: Glad you posted this because I’m getting another AR build together and was considering them. Every manufacturer will have one that slips through - what they do about it is what sets them apart. I bought a Noveske barrel a few years back and it’s been a good performer accuracy wise (not great). After reading this, and for the money they charge - I’m out. $450 will get you lots of great options for high quality barrrels out there. |
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Posted: 9/10/2018 3:50:17 PM EDT
[#36]
Quote HistoryQuoted:
Damn, this thread is harshing my mellow. After debating for sometime I was settling in on buying a complete Noveske rifle for a retirement gift for myself. Now, I am disillusioned and disappointed in hearing this issue. Larue Tactical was my second choice.... While I am sorry that the OP has had issues, do not let your heart be troubled. I think the vast majority of us are extremely happy with our noveske products. It is true that no company pleases everyone and sometimes even good companies don't necessarily rise to the occasion and take care of their customers the way they should. However, for what it's worth that hasn't been my experience and I have had dealings with them recently. Called them up with a technical question a couple weeks ago and the employee on the phone was more than happy to talk detailed tech with me. Furthermore, I even had to deal with a return (wife bought me a barrel and erroneously ordered a 10.5 instead of a 14.5) and it was a non issue for them. They were happy to exchange it. As for performance, my noveske barrels have provided excellent accuracy and I have zero complaints. machining, fit, finish, presentation, reliability, accuracy have all been great. Just bought a noveske barreled upper on the equipment exchange and can't wait to see how that one does as well. |
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Posted: 9/10/2018 3:52:17 PM EDT
[#37]
Quote HistoryQuoted: I have rifles from both and both are excellent. My Noveske rifles are after John's death and they are flawless. My Larue is also great...but Mark is kind of a dick. There are issues with any maker...don't let this disillusion you. |
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Posted: 9/10/2018 4:50:37 PM EDT
[#38]
I love my Noveske's, I have one complete rifle I have put together and a few of their lowers. Really nice stuff, shoots great, looks great, etc.
However my buddy has had tons of issues with his lowers and out of spec parts. He was sent an out of spec lower twice in a row and they were trying to put the blame on him. Actually he posted it here a few years ago and the hive roasted him pretty good for something out of his control. Interesting to see how some of the general opinion has been swaying after more and more reports of bad QC keep popping up. |
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Posted: 9/10/2018 5:27:11 PM EDT
[#39]
Quote HistoryQuoted:
I love my Noveske's, I have one complete rifle I have put together and a few of their lowers. Really nice stuff, shoots great, looks great, etc. However my buddy has had tons of issues with his lowers and out of spec parts. He was sent an out of spec lower twice in a row and they were trying to put the blame on him. Actually he posted it here a few years ago and the hive roasted him pretty good for something out of his control. Interesting to see how some of the general opinion has been swaying after more and more reports of bad QC keep popping up. |
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Posted: 9/10/2018 8:22:07 PM EDT
[#40]
I said I would update the thread if Noveske made any further contact with me. They did today so I should be sending the barrel back again soon to get another replacement. Their director of sales is now handling the issue and so far has been very professional compared to the previous CS guy.
I will continue to update accordingly and have no problem retracting some previous statements if they end up making everything perfect. |
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Posted: 9/10/2018 10:17:43 PM EDT
[#41]
That’s a shame to hear lots of this. However, the Gen III billet lowers have been by far the nicest I’ve ever seen and handled.
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Posted: 9/10/2018 10:27:23 PM EDT
[#42]
Quote HistoryQuoted:
I love my Noveske's, I have one complete rifle I have put together and a few of their lowers. Really nice stuff, shoots great, looks great, etc. However my buddy has had tons of issues with his lowers and out of spec parts. He was sent an out of spec lower twice in a row and they were trying to put the blame on him. Actually he posted it here a few years ago and the hive roasted him pretty good for something out of his control. Interesting to see how some of the general opinion has been swaying after more and more reports of bad QC keep popping up. |
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Posted: 9/12/2018 10:55:27 PM EDT
[#43]
Another update: Sent in the upper and barrel to them today. They're going to throw in a NSR rail and a Warcomp for my troubles. I'm satisfied with that as compensation for all of this as long as the third barrel comes back perfect. I'll update the thread again once I receive everything back from Noveske
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Posted: 9/13/2018 9:37:34 AM EDT
[#44]
Quote HistoryQuoted:
Another update: Sent in the upper and barrel to them today. They're going to throw in a NSR rail and a Warcomp for my troubles. I'm satisfied with that as compensation for all of this as long as the third barrel comes back perfect. I'll update the thread again once I receive everything back from Noveske |
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Posted: 9/13/2018 12:47:29 PM EDT
[#45]
I had issues with Noveske QC also. Had a 10.5 upper from them with the flaming pig brake. I then went to install it on my mega lower. The takedown pins didn’t line up at all. Tried it with some other brands of unassembled lowers that i had on hand including lrb which along with mega make excellent lowers. Called noveske and they charged me $ to send me thinner takedown pins. These didn’t work. Called them again and they for all intents and purposes told me tough luck. I bought it from dsg. I forget if I contacted dsg but actually sold it to someone in texas who had a noveske lower. I warned him it didn’t fit regular lowers. Apparently it worked since never heard back from him. Anyway i will never buy a noveske again in my life. It is going down hill quickly.
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Posted: 9/13/2018 8:03:51 PM EDT
[#46]
Quote HistoryQuoted: Good to hear. Love the NSR! Now I have a brand new BCM MCMR that was on the upper previously just sitting here. Guess I have to build another rifle again. |
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Posted: 9/13/2018 8:40:59 PM EDT
[#47]
I find it hard to believe they told you to take your rifle or upper to a gunsmith, sorry.
Can you provide a screenshot(s)? |
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Posted: 9/13/2018 9:39:03 PM EDT
[#48]
You wanted a low profile gas block anyways? I'd have just shaved that sucker off, problem solved.
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Posted: 9/13/2018 10:00:04 PM EDT
[#49]
Quote HistoryQuoted:
I find it hard to believe they told you to take your rifle or upper to a gunsmith, sorry. Can you provide a screenshot(s)? |
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Posted: 9/13/2018 10:02:37 PM EDT
[#50]
Quote HistoryQuoted:
You wanted a low profile gas block anyways? I'd have just shaved that sucker off, problem solved. |
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