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Link Posted: 1/25/2016 6:03:04 PM EST
[#1]
Pics or it didn't happen.
Link Posted: 1/25/2016 6:09:36 PM EST
[#2]
Link Posted: 1/25/2016 6:14:57 PM EST
[#3]
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Quoted:
Pics or it didn't happen.
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He's trolling
Link Posted: 1/25/2016 6:27:12 PM EST
[#4]
bullshit.
Link Posted: 1/25/2016 6:33:40 PM EST
[#5]

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Quoted:


says out for delivery. Will post picture when i get home from work.
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pic?

 
Link Posted: 1/25/2016 6:34:33 PM EST
[#6]
Link Posted: 1/25/2016 7:15:47 PM EST
[#7]
USPS indicates it my 516 was delivered on Dec 28th but I still have not received confirmation email from Eotech. I sent them an email today asking about it. Hopefully I get an answer from them.
Link Posted: 1/25/2016 7:19:56 PM EST
[#8]
Do Bushnell sights qualify?


Link Posted: 1/25/2016 7:26:55 PM EST
[#9]
Link Posted: 1/25/2016 7:54:05 PM EST
[#10]
So the troll has logged on 2x without producing a pic of the check or invoice.  
Link Posted: 1/25/2016 7:56:38 PM EST
[#11]
This is the email I received from EOTech on 1/15/15;

EOTech Product Received

EOTech Inc. [email protected] via mail41.atl31.mcdlv.net
Jan 15 (10 days ago)
to me

Dear (name redacted)

Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing.

Thank You,

EOTech

    I have not seen any check in the mail yet.
Link Posted: 1/25/2016 7:58:01 PM EST
[#12]
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?
Link Posted: 1/25/2016 8:02:07 PM EST
[#13]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?
View Quote

Why would 1 check go out and not 1,000 at the same time?
Link Posted: 1/25/2016 8:02:40 PM EST
[#14]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?
View Quote


No, the one who claimed to have tracking and then a check when none of the other 5000 members have anything at all but has had hours to post a pic of said check.
Link Posted: 1/25/2016 8:04:25 PM EST
[#15]
I bought a brand new eotech 516 for 250 today just for shits and giggles.
Link Posted: 1/25/2016 8:04:48 PM EST
[#16]
Prove you got a check!
Link Posted: 1/26/2016 1:09:05 AM EST
[#17]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?
View Quote


yeah dont understand, why would you NOT get the refund as promised. its not some dude in china your expecting a refund from. WTF
also, people wanting proof, for WHAT you will get yours eventually also
Link Posted: 1/26/2016 9:52:41 AM EST
[#18]
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Quoted:

I also sent my email to them around that time, I'm still waiting.  I also did msrp because I couldn't find what I paid for the item 7 years ago.
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Did anyone wait longer than 3 days to receive a follow up email after filling out the Authorization request form? I filled it out on the 20th and haven't received anything via email yet. I read somewhere this first step of the process they were very quick to respond.

Edit: Reason for asking is I requested refund of $480 which is what I payed in 2012 but what I forgot is it came with a cover(512) and I think extra batteries or something. So MSRP is $460 and that is what I should have put. Hoping they don't simply auto reject dumb-asses like me asking for more than MSRP.

I also sent my email to them around that time, I'm still waiting.  I also did msrp because I couldn't find what I paid for the item 7 years ago.


Just an FYI, I received an email from them today approving my request. Going to hold off on the shipping until people start receiving checks.
Link Posted: 1/26/2016 10:01:42 AM EST
[#19]
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Quoted:
I bought a brand new eotech 516 for 250 today just for shits and giggles.
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Online or in person ?
Link Posted: 1/26/2016 10:01:53 AM EST
[#20]

Discussion ForumsJump to Quoted PostQuote History
Quoted:
Just an FYI, I received an email from them today approving my request. Going to hold off on the shipping until people start receiving checks.
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Quoted:



Quoted:


Quoted:

Did anyone wait longer than 3 days to receive a follow up email after filling out the Authorization request form? I filled it out on the 20th and haven't received anything via email yet. I read somewhere this first step of the process they were very quick to respond.



Edit: Reason for asking is I requested refund of $480 which is what I payed in 2012 but what I forgot is it came with a cover(512) and I think extra batteries or something. So MSRP is $460 and that is what I should have put. Hoping they don't simply auto reject dumb-asses like me asking for more than MSRP.


I also sent my email to them around that time, I'm still waiting.  I also did msrp because I couldn't find what I paid for the item 7 years ago.




Just an FYI, I received an email from them today approving my request. Going to hold off on the shipping until people start receiving checks.
Same. Got my email a few days ago.
Link Posted: 1/26/2016 10:06:28 AM EST
[#21]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Just an FYI, I received an email from them today approving my request. Going to hold off on the shipping until people start receiving checks.
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:
Did anyone wait longer than 3 days to receive a follow up email after filling out the Authorization request form? I filled it out on the 20th and haven't received anything via email yet. I read somewhere this first step of the process they were very quick to respond.

Edit: Reason for asking is I requested refund of $480 which is what I payed in 2012 but what I forgot is it came with a cover(512) and I think extra batteries or something. So MSRP is $460 and that is what I should have put. Hoping they don't simply auto reject dumb-asses like me asking for more than MSRP.

I also sent my email to them around that time, I'm still waiting.  I also did msrp because I couldn't find what I paid for the item 7 years ago.


Just an FYI, I received an email from them today approving my request. Going to hold off on the shipping until people start receiving checks.

Might wait yourself into a long line.

Surprised no one posted this YouTube video of, I believe, the Marketing Director for EoTech confirming the refunds/exchanges.
Link Posted: 1/26/2016 11:10:04 AM EST
[#22]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


yeah dont understand, why would you NOT get the refund as promised. its not some dude in china your expecting a refund from. WTF
also, people wanting proof, for WHAT you will get yours eventually also
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?


yeah dont understand, why would you NOT get the refund as promised. its not some dude in china your expecting a refund from. WTF
also, people wanting proof, for WHAT you will get yours eventually also


For what? If he in fact did get his refund check, which he probably did not, shows us they are sending them out. I don't know about you but I don't like hundreds of my dollars just sitting around in some warehouse in Michigan.
Link Posted: 1/26/2016 11:26:26 AM EST
[#23]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


For what? If he in fact did get his refund check, which he probably did not, shows us they are sending them out. I don't know about you but I don't like hundreds of my dollars just sitting around in some warehouse in Michigan.
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Quoted:
Quoted:
Quoted:
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?


yeah dont understand, why would you NOT get the refund as promised. its not some dude in china your expecting a refund from. WTF
also, people wanting proof, for WHAT you will get yours eventually also


For what? If he in fact did get his refund check, which he probably did not, shows us they are sending them out. I don't know about you but I don't like hundreds of my dollars just sitting around in some warehouse in Michigan.


Yup.

My thing is, I still like the sight. It still has utility for me but... getting MSRP for it back in 2005 is worth returning it. If they were only offering 50% back, I would just keep it. So that places me, and several other people in the "let's make sure this thing is a "go" before sending it in.
Link Posted: 1/26/2016 1:27:30 PM EST
[#24]
So I'm late to the party here. Bought an EXPS-2 in 2014 and have not had any issues with it, but it has not been subjected to any environmental extremes. Are ANY of the EoTech's any good? Are they really ALL affected? Certainly don't want to send it back if I'm gonna have to wait forever and even then maybe get nothing. A bird in the hand, so to speak. Am about ready to purchase another red dot / holographic sight for another AR platform. WAS gonna get another EXPS-2. That's certainly on hold now.
Link Posted: 1/26/2016 1:42:49 PM EST
[#25]

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Quoted:


says out for delivery. Will post picture when i get home from work.
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You were home from work, slept the night and now back to work again.



I hope you aren't just trolling the members here. If so I hope you are booted out. Some took your postings as a reason to go ahead and send their EOTech in for a refund.



Why no pic of the check as promised?



 
Link Posted: 1/26/2016 2:20:31 PM EST
[#26]
Did anyone put a name for the shipping address?
Link Posted: 1/26/2016 4:23:11 PM EST
[#27]
Link Posted: 1/26/2016 5:32:27 PM EST
[#28]
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Quoted:


Eotech Refunds
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Quoted:
Did anyone put a name for the shipping address?


Eotech Refunds


Cool. The wait has begun.
Link Posted: 1/26/2016 6:19:07 PM EST
[#29]
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Quoted:


Online or in person ?
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Quoted:
I bought a brand new eotech 516 for 250 today just for shits and giggles.


Online or in person ?

In person. I stacked a work discount on a clearance item since it was a discontinued model.
Link Posted: 1/26/2016 6:49:45 PM EST
[#30]
Link Posted: 1/26/2016 11:59:46 PM EST
[#31]
I hear the beginning of the checks are 2 weeks out
Link Posted: 1/27/2016 12:11:44 AM EST
[#32]
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Quoted:
I hear the beginning of the checks are 2 weeks out
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Source?
Link Posted: 1/27/2016 12:15:06 AM EST
[#33]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


yeah dont understand, why would you NOT get the refund as promised. its not some dude in china your expecting a refund from. WTF
also, people wanting proof, for WHAT you will get yours eventually also
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
I don't understand this troll talk, are people here speculating that L3 Communications will not follow through? Or just that this specific individual hasn't received his check YET?


yeah dont understand, why would you NOT get the refund as promised. its not some dude in china your expecting a refund from. WTF
also, people wanting proof, for WHAT you will get yours eventually also


Seems to be more of a matter of when than if.
Link Posted: 1/27/2016 12:31:44 AM EST
[#34]
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Quoted:

Source?
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I hear the beginning of the checks are 2 weeks out

Source?


Someone posted that in the thread in the Optics section.
Link Posted: 1/27/2016 2:55:34 AM EST
[#35]
Discussion ForumsJump to Quoted PostQuote History


My thing is, I still like the sight. It still has utility for me but... getting MSRP for it back in 2005 is worth returning it. If they were only offering 50% back, I would just keep it. So that places me, and several other people in the "let's make sure this thing is a "go" before sending it in.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History


My thing is, I still like the sight. It still has utility for me but... getting MSRP for it back in 2005 is worth returning it. If they were only offering 50% back, I would just keep it. So that places me, and several other people in the "let's make sure this thing is a "go" before sending it in.


it eotech, they dont say one thing and do another...... its a GO


Quoted:
Quoted:
Quoted:
Quoted:
Did anyone put a name for the shipping address?


Eotech Refunds


Cool. The wait has begun.


Yup. Mine was delivered yesterday. I was working so my wife mailed them out. I told her to write "Eotech Refunds" extra large on the box. I then put a copy of the return authorization in the main box, and put a copy in the case to the optic as well as the magnifier. I am hoping we get checks by April because that is when my stamp should be approved.



no refunds on magnifiers, i tried and tried.......
Link Posted: 1/27/2016 3:00:57 AM EST
[#36]
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no refunds on magnifiers, i tried and tried.......
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I thought they were if it was a package set.
Link Posted: 1/27/2016 3:02:51 AM EST
[#37]
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Quoted:


I thought they were if it was a package set.
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no refunds on magnifiers, i tried and tried.......


I thought they were if it was a package set.


not that i know of, when i attempted refund i dont believe i specified if it was a set or not. they responded no refunds on magnifier's
Link Posted: 1/27/2016 4:43:52 AM EST
[#38]
Link Posted: 1/27/2016 9:23:32 AM EST
[#39]
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Quoted:


not that i know of, when i attempted refund i dont believe i specified if it was a set or not. they responded no refunds on magnifier's
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no refunds on magnifiers, i tried and tried.......


I thought they were if it was a package set.


not that i know of, when i attempted refund i dont believe i specified if it was a set or not. they responded no refunds on magnifier's


AFAIK, it goes off of Serial # (they can look if it's a set based off of the Serial for the actual HWS).  I know a few guys have been approved to send back their complete sets in this thread so far.
Link Posted: 1/27/2016 9:48:59 AM EST
[#40]
I'm being lazy here....

Have seen this thread for awhile, scanned it a bit, didn't know exactly what it was about.  Went to the range a few weeks ago.  Cold snowy day.  100 yards, maybe 20 round and about 4 on paper.  I'm far from Carlos Hathcock, but I'm always good for at least all shots in one ring or another.

Am I reading correctly, that cold weather affects Eotechs to shift POI?  It's an XPS2.

And Eotech is offering refunds? Do they requite original receipt?
Link Posted: 1/27/2016 10:03:35 AM EST
[#41]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Yup. Mine was delivered yesterday. I was working so my wife mailed them out. I told her to write "Eotech Refunds" extra large on the box. I then put a copy of the return authorization in the main box, and put a copy in the case to the optic as well as the magnifier. I am hoping we get checks by April because that is when my stamp should be approved.
View Quote View All Quotes
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Quoted:
Quoted:
Quoted:
Quoted:
Did anyone put a name for the shipping address?


Eotech Refunds


Cool. The wait has begun.


Yup. Mine was delivered yesterday. I was working so my wife mailed them out. I told her to write "Eotech Refunds" extra large on the box. I then put a copy of the return authorization in the main box, and put a copy in the case to the optic as well as the magnifier. I am hoping we get checks by April because that is when my stamp should be approved.


All I have is the email stating it is approved for return. There was no actual RMA number or anything associated with the email. Is that what you received?
Link Posted: 1/27/2016 10:16:33 AM EST
[#42]

Discussion ForumsJump to Quoted PostQuote History
Quoted:


I'm being lazy here....



Have seen this thread for awhile, scanned it a bit, didn't know exactly what it was about.  Went to the range a few weeks ago.  Cold snowy day.  100 yards, maybe 20 round and about 4 on paper.  I'm far from Carlos Hathcock, but I'm always good for at least all shots in one ring or another.



Am I reading correctly, that cold weather affects Eotechs to shift POI?  It's an XPS2.



And Eotech is offering refunds? Do they requite original receipt?
View Quote
Nope, fill out the return request, state what you paid for it, and they will more then likely approve it.

 
Link Posted: 1/27/2016 10:42:03 AM EST
[#43]

Discussion ForumsJump to Quoted PostQuote History
Quoted:



Nope, fill out the return request, state what you paid for it, and they will more then likely approve it.  
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Quoted:



Quoted:

I'm being lazy here....



Have seen this thread for awhile, scanned it a bit, didn't know exactly what it was about.  Went to the range a few weeks ago.  Cold snowy day.  100 yards, maybe 20 round and about 4 on paper.  I'm far from Carlos Hathcock, but I'm always good for at least all shots in one ring or another.



Am I reading correctly, that cold weather affects Eotechs to shift POI?  It's an XPS2.



And Eotech is offering refunds? Do they requite original receipt?
Nope, fill out the return request, state what you paid for it, and they will more then likely approve it.  
It was a multiple part question-just clarifying
Yes temp and humidity affects the POI

Yes hey are offering refunds

No you do not need receipt. Just claim what you paid.  If unknown claim MSRP
Link Posted: 1/27/2016 10:58:43 AM EST
[#44]
Just started the process. Real shame, I loved their reticle.

Now I feel bad since I recommend them to friends
Link Posted: 1/27/2016 10:59:24 AM EST
[#45]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
It was a multiple part question-just clarifying Yes temp and humidity affects the POI
Yes hey are offering refunds
No you do not need receipt. Just claim what you paid.  If unknown claim MSRP
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Quoted:
Quoted:
Quoted:
I'm being lazy here....

Have seen this thread for awhile, scanned it a bit, didn't know exactly what it was about.  Went to the range a few weeks ago.  Cold snowy day.  100 yards, maybe 20 round and about 4 on paper.  I'm far from Carlos Hathcock, but I'm always good for at least all shots in one ring or another.

Am I reading correctly, that cold weather affects Eotechs to shift POI?  It's an XPS2.

And Eotech is offering refunds? Do they requite original receipt?
Nope, fill out the return request, state what you paid for it, and they will more then likely approve it.  
It was a multiple part question-just clarifying Yes temp and humidity affects the POI
Yes hey are offering refunds
No you do not need receipt. Just claim what you paid.  If unknown claim MSRP


Thanks.  I love my Eotech, but that was unacceptable.  I'll try a few more trips to the range and re-zero to confirm before filling out the request.
Link Posted: 1/27/2016 11:05:42 AM EST
[#46]
So I just found this on EOTech's website. Looks to be a little more specific info than they had released previously.

Dear Valued EOTech Customer:
EOTech values your business and is committed to providing you with the highest quality products. Provided below is information on four issues that may affect your EOTech Holographic Weapon Sight (“HWS”). EOTech has not issued a recall of any of its sights, and many of our customers continue to use their sights regularly. EOTech nonetheless wants you to be satisfied and is offering refunds at your option.

Depending on the age of your sight and the ways in which you use it, you might or might not be affected by these issues. Many HWS users experience no issues with their EOTech sights especially if (for example) the sight is used in close-quarter ranges, the target is in the center of the window, or the sight is re-zeroed frequently. We hope the information presented below is helpful.

Cold Weather Distortion
Cold weather distortion generally does not affect EOTech-branded HWS manufactured after March 2008. The historical issue with cold weather distortion was that the HWS’s aiming dot experienced distortion of size and shape when the sight was exposed to temperatures below 32° F. This became worse as the temperature approached -40° F. It had virtually no effect in warmer temperatures or at the close-quarter ranges where the HWS is typically used, because at those closer distances the distortion would not have a significant effect on the point of impact. Although generally unnoticeable to the naked eye, the distortion existed at colder temperatures.

Impact: Generally none for EOTech-branded sights manufactured after March 2008. For sights manufactured earlier, the sights affected are those used in cold weather for longer range shooting.

Reticle Fade (Moisture Incursion)
Reticle fade as a result of moisture incursion generally does not affect sights manufactured after July 2014. Even for sights manufactured before that date, the effect may not be substantial. The issue is that atmospheric moisture conditions can lead to the HWS’s reticle fading or eventually disappearing. It typically is noticeable first when the reticle appears to dim at the edges of the sight window. The sight’s age and environmental exposure are factors that accelerate reticle dimming. In many cases, however, this condition can be mitigated by increasing the brightness of the reticle, using the sight’s brightness controls.

Impact: None for any sights manufactured after July 2014. Potentially minimal impact for sights manufactured before that date, depending on the sight’s age and use. Whether your sight will experience reticle fade will depend on the factors discussed above.

Thermal Drift
EOTech’s sights experience a point of impact shift away from the point of aim when the sight is exposed to a temperature different from the temperature at which the sight was zeroed. After zeroing the sight at or near ambient temperature (73°F), the zero position will shift during operating temperature changes. The sight has the potential to shift approximately +/- 5 Minutes of Angle (“MOA”) at -40°F and 122°F. Due to thermal drift, the sight may not return to zero. The sights have the potential of approximately a +/- 2 MOA zero shift upon return to ambient (73°F) after being exposed to any temperature between -40°F and 122°F.

This shift results from natural thermal expansion or contraction that is present in various materials as they are heated or cooled, and is greater the more extreme the temperature change. For example, when a sight is zeroed at 70° F then acclimated to 50° F, less shift will occur. On the other hand, if zeroed at 70° F, then acclimated to 0° F, more shift occurs. The shift may not be significant to shooters who use their sights at close-quarters ranges. For instance, 5 MOA is a shift of 1.25 inches at 25 yards, and is 5 inches at 100 yards. It also is worth noting that thermal effects are evidenced to varying degrees in common optics, as well as in rifle barrels and ammunition as the environmental conditions change. In all events, to achieve optimum accuracy, the sight zero should be verified whenever the sight is exposed to marked temperature changes, and the sight should be re-zeroed as necessary.

There is no repair currently available to eliminate thermal drift. If your HWS experiences a degree of thermal drift that is unacceptable to you, and re-zeroing does not address the issue to your satisfaction, please contact EOTech, as described below, to obtain a refund of the purchase price.

Impact: The sight’s zero will be affected at varying operating temperatures. This may be minimal for sights used at close-quarter ranges and may be corrected by re-zeroing the sight.

Parallax
All optics experience varying degrees of parallax depending on use and operating conditions. Parallax is an apparent change in the point of aim resulting from a change in the position of the shooter. EOTech’s sights have little parallax when the reticle is in the center of the viewing window, which is the optimum sighting position and also is the correct place for zeroing the sight. On the other hand, if the user is looking through the sight at the outer edge of the sight window – an off-axis view – the parallax error might be up to 4±3 MOA (or a total of 14 MOA across the viewing window) at 71° F (for a sight properly zeroed). In other words, parallax can increase as the user’s view approaches the edge of the EOTech viewing window. To put this possible amount of off-axis error into perspective, 7 MOA equates to 1.75 inches at 25 yards or 7 inches at 100 yards. Viewing through the center of the window achieves the least parallax error. Parallax may increase as temperature changes from 71° F. At operating temperature extremes of -40° F or 122° F, there may be an additional 4 MOA of parallax.

Impact: Virtually none if the shooter is aiming through the center of the sight. Relatively small effect at close-quarter ranges, if the shooter is aiming through the very edge of the sight’s window. As described above, the effect is greater when the shooter is aiming off-center, at longer ranges, or at temperature extremes.

Customer Return Policy
We sincerely appreciate your business and will do our utmost to ensure your satisfaction. If you desire a full refund of your purchase price (plus shipping costs), please let us know by completing the form at www.eotechinc.com/return-authorization-request-form.

If you have any questions, please call our Customer Service Department at (888) 368-4656 or email us at [email protected].

Sincerely,

The EOTech Team
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Link Posted: 1/27/2016 11:10:59 AM EST
[#47]

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Quoted:
Thanks.  I love my Eotech, but that was unacceptable.  I'll try a few more trips to the range and re-zero to confirm before filling out the request.

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Quoted:



Quoted:


Quoted:


Quoted:

I'm being lazy here....



Have seen this thread for awhile, scanned it a bit, didn't know exactly what it was about.  Went to the range a few weeks ago.  Cold snowy day.  100 yards, maybe 20 round and about 4 on paper.  I'm far from Carlos Hathcock, but I'm always good for at least all shots in one ring or another.



Am I reading correctly, that cold weather affects Eotechs to shift POI?  It's an XPS2.



And Eotech is offering refunds? Do they requite original receipt?
Nope, fill out the return request, state what you paid for it, and they will more then likely approve it.  
It was a multiple part question-just clarifying Yes temp and humidity affects the POI

Yes hey are offering refunds

No you do not need receipt. Just claim what you paid.  If unknown claim MSRP





Thanks.  I love my Eotech, but that was unacceptable.  I'll try a few more trips to the range and re-zero to confirm before filling out the request.

On mine, (zeroed at about 75 degrees)were left in the car at around 15 degrees then let acclimate back to 75 were then off.  Noticed similar changes but less severe at hot high temp changes.  I guess 100 yards an in on a man size target they were still on good enough.  Given that I can get back what I paid and that these sights are no longer worth what they once were-it was a pretty easy decision for me.
Link Posted: 1/27/2016 11:17:00 AM EST
[#48]
Between this and the Bushmaster rebate I have $700 in limbo



but at least Eotech acknowledges they have received my shit
Link Posted: 1/27/2016 11:22:00 AM EST
[#49]
I found this on Youtube.

Neither of these guys are me nor do I know either of them.

Eotech Buy back question.

I found it interesting how the Eotech rep was hemmin' and hawin' around the issues.



Link Posted: 1/27/2016 11:26:18 AM EST
[#50]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
So I just found this on EOTech's website. Looks to be a little more specific info than they had released previously.

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Discussion ForumsJump to Quoted PostQuote History
Quoted:
So I just found this on EOTech's website. Looks to be a little more specific info than they had released previously.

Dear Valued EOTech Customer:
EOTech values your business and is committed to providing you with the highest quality products. Provided below is information on four issues that may affect your EOTech Holographic Weapon Sight (“HWS”). EOTech has not issued a recall of any of its sights, and many of our customers continue to use their sights regularly. EOTech nonetheless wants you to be satisfied and is offering refunds at your option.

Depending on the age of your sight and the ways in which you use it, you might or might not be affected by these issues. Many HWS users experience no issues with their EOTech sights especially if (for example) the sight is used in close-quarter ranges, the target is in the center of the window, or the sight is re-zeroed frequently. We hope the information presented below is helpful.

Cold Weather Distortion
Cold weather distortion generally does not affect EOTech-branded HWS manufactured after March 2008. The historical issue with cold weather distortion was that the HWS’s aiming dot experienced distortion of size and shape when the sight was exposed to temperatures below 32° F. This became worse as the temperature approached -40° F. It had virtually no effect in warmer temperatures or at the close-quarter ranges where the HWS is typically used, because at those closer distances the distortion would not have a significant effect on the point of impact. Although generally unnoticeable to the naked eye, the distortion existed at colder temperatures.

Impact: Generally none for EOTech-branded sights manufactured after March 2008. For sights manufactured earlier, the sights affected are those used in cold weather for longer range shooting.

Reticle Fade (Moisture Incursion)
Reticle fade as a result of moisture incursion generally does not affect sights manufactured after July 2014. Even for sights manufactured before that date, the effect may not be substantial. The issue is that atmospheric moisture conditions can lead to the HWS’s reticle fading or eventually disappearing. It typically is noticeable first when the reticle appears to dim at the edges of the sight window. The sight’s age and environmental exposure are factors that accelerate reticle dimming. In many cases, however, this condition can be mitigated by increasing the brightness of the reticle, using the sight’s brightness controls.

Impact: None for any sights manufactured after July 2014. Potentially minimal impact for sights manufactured before that date, depending on the sight’s age and use. Whether your sight will experience reticle fade will depend on the factors discussed above.

Thermal Drift
EOTech’s sights experience a point of impact shift away from the point of aim when the sight is exposed to a temperature different from the temperature at which the sight was zeroed. After zeroing the sight at or near ambient temperature (73°F), the zero position will shift during operating temperature changes. The sight has the potential to shift approximately +/- 5 Minutes of Angle (“MOA”) at -40°F and 122°F. Due to thermal drift, the sight may not return to zero. The sights have the potential of approximately a +/- 2 MOA zero shift upon return to ambient (73°F) after being exposed to any temperature between -40°F and 122°F.

This shift results from natural thermal expansion or contraction that is present in various materials as they are heated or cooled, and is greater the more extreme the temperature change. For example, when a sight is zeroed at 70° F then acclimated to 50° F, less shift will occur. On the other hand, if zeroed at 70° F, then acclimated to 0° F, more shift occurs. The shift may not be significant to shooters who use their sights at close-quarters ranges. For instance, 5 MOA is a shift of 1.25 inches at 25 yards, and is 5 inches at 100 yards. It also is worth noting that thermal effects are evidenced to varying degrees in common optics, as well as in rifle barrels and ammunition as the environmental conditions change. In all events, to achieve optimum accuracy, the sight zero should be verified whenever the sight is exposed to marked temperature changes, and the sight should be re-zeroed as necessary.

There is no repair currently available to eliminate thermal drift. If your HWS experiences a degree of thermal drift that is unacceptable to you, and re-zeroing does not address the issue to your satisfaction, please contact EOTech, as described below, to obtain a refund of the purchase price.

Impact: The sight’s zero will be affected at varying operating temperatures. This may be minimal for sights used at close-quarter ranges and may be corrected by re-zeroing the sight.

Parallax
All optics experience varying degrees of parallax depending on use and operating conditions. Parallax is an apparent change in the point of aim resulting from a change in the position of the shooter. EOTech’s sights have little parallax when the reticle is in the center of the viewing window, which is the optimum sighting position and also is the correct place for zeroing the sight. On the other hand, if the user is looking through the sight at the outer edge of the sight window – an off-axis view – the parallax error might be up to 4±3 MOA (or a total of 14 MOA across the viewing window) at 71° F (for a sight properly zeroed). In other words, parallax can increase as the user’s view approaches the edge of the EOTech viewing window. To put this possible amount of off-axis error into perspective, 7 MOA equates to 1.75 inches at 25 yards or 7 inches at 100 yards. Viewing through the center of the window achieves the least parallax error. Parallax may increase as temperature changes from 71° F. At operating temperature extremes of -40° F or 122° F, there may be an additional 4 MOA of parallax.

Impact: Virtually none if the shooter is aiming through the center of the sight. Relatively small effect at close-quarter ranges, if the shooter is aiming through the very edge of the sight’s window. As described above, the effect is greater when the shooter is aiming off-center, at longer ranges, or at temperature extremes.

Customer Return Policy
We sincerely appreciate your business and will do our utmost to ensure your satisfaction. If you desire a full refund of your purchase price (plus shipping costs), please let us know by completing the form at www.eotechinc.com/return-authorization-request-form.

If you have any questions, please call our Customer Service Department at (888) 368-4656 or email us at [email protected].

Sincerely,

The EOTech Team


IIRC mine had a manufactured date of 2007 and sat on the SO's rifle in the safe most of the time and still suffered from the reticle fading and de-laminating issues. If it will fail while sitting in a safe, in a climate controlled enviroment then it's junk in my book no many how much the manufacturer tries to explain it away as being a minimal issue. A $750 optic shouldn't have those kinds of flaws built in...
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