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Posted: 5/13/2020 10:39:00 PM EDT
[#1]
Quote HistoryOriginally Posted By shade_1313: "Are you aware that there are 22-year Marine vets with 100% disability who depend on 35% coupons to buy their nut coal?" BIG NUT COAL NEEDS BIG COUPONS! |
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Posted: 5/13/2020 10:39:04 PM EDT
[#2]
I hope they start a pit thread calling out the OP. ??
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Posted: 5/13/2020 10:39:08 PM EDT
[#3]
Quoted: I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off. Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund. Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence. Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show. Below is a VERY short email thread. (The entire thread of documents was submitted to the BBB as evidence to support my compaint against Geissele. Nick, I did not request my order to be canceled so why did you do it? Keep the order active, ship my items, and have Bill call me. You do not have the right to cancel orders because I reply with some of the negative experiences I have with GA. Will you remove my comments on social media too? Will you have me banned from forums when I post negative feedback? What is going to be your reply when I file a complaint with the Better Business Bureau? Is this the way you treat a 100% disabled veteran of the US Marine Corps that served 22 years active duty and a former Law Enforcement Firearms Instructor? Jeff Jeff, I was being honest and only trying to help. I'm going to save you any further concerns for trouble with this order. I've had it cancelled and the refund issued to you. Feel free to spend your money elsewhere. Thank you, Nick Nick, Great company man speech....... I did not request my order to be canceled did I? If I wanted it canceled I would have stated it. Maybe you should do less assumptions. Jeff So you want to take advantage of their customer Goodwill and sell the stuff for a profit. Do you wonder why they canceled your order? 
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Posted: 5/13/2020 10:39:16 PM EDT
[#4]
Quote HistoryOriginally Posted By IHateJake: You got fired OP. FYI I don't work for Geissele. I work for a large firearms accessory manufacturer as a "product specialist", meaning I'm the guy that answers the phone/emails to answer questions and provide my knowledge so our customers "buy once, cry once." Don't you realize the ENTIRE industry is overwhelmed with orders, not just from individuals, but from our long list of well established dealers and distributors that account for 80% of our business. The "Amazon" mentality that people have become accustomed to, that they will have their order YESTERDAY is BS. Grow the F up. Our inventory was wiped out 6 weeks ago and we have machines running nonstop, even on weekends now. A 3-4 week backorder time is what it is right now, no different than after Obama got elected or after Sandy Hook. Machining, deburring, sand- blasing, anodizing, laser engraving, assembly, QC testing, packaging, invoicing and shipping takes time. And repeat that for over 300 individual products we manufacture in house?!?!? Stop calling. Stop emailing every other day. You'll get your order out as soon as we can. We understand your bored at home but come on, the zombies aren't coming over the wall!!! Every call/email takes someone away from some aspect of their job that would help your order ship sooner. We don't fire customers btw. We also don't charge CC's until we ship your order so that helps, but please people RELAX. I wouldn't have done to a customer what G did, but I WILL bet my ass there is more to the story OP. SHORT ANSWER: OP, you pissed of a busy company at a busy time. Sometimes the squeaky wheel gets the grease, and sometimes it gets the boot. Stay safe and god bless. Shane.  Attached File |
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Posted: 5/13/2020 10:39:37 PM EDT
[#5]
I’m not sure how some people stay in business.
If I had to deal with entitled asshole customers all day I’d eventually burn the fucking place down. |
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Posted: 5/13/2020 10:39:53 PM EDT
[#6]
Quote HistoryOriginally Posted By joshdb50: Not really sure why you used your veteran card... but okay. If you've had so many bad experiences before, why would you continue to give the company money? I don't understand that. I don't personally own anything Geissele. Not through any fault of their own... or due to any bad experiences. He kind of reminds me of the police officer I used to work with that would on his off-days put on his uniform and take his wife out to eat so he could get a free meal because he knew the local restaurants only gave out free meals to those who were on duty and in uniform. |
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Posted: 5/13/2020 10:39:54 PM EDT
[#7]
Op, don’t mind these guys.
It’s obvious Geissele didn’t respect you as an authority and someone they should be thankful as willing to flip their products. The best course of action is to continue to get a hold of Bill. He built his business on the backs of folks like you and despite his thick portfolio with government contracts and blazing sales during the biggest gun sales surge ever, he won’t forget his roots and the little guy. Geissele isn’t just a brand, it’s a connection between Bill and you. You deserve that rifle and other goodies. |
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Posted: 5/13/2020 10:39:57 PM EDT
[#8]
Quote HistoryOriginally Posted By bssrf4: I've learned you can be a 100% disabled veteran and work a full time job (with the feds none the less.) i don't how it works, but there you have it. It's a nice gig if you can get it. Apparently. |
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Posted: 5/13/2020 10:40:46 PM EDT
[#9]
Pulled the disabled vet card just like the race card. For fucks sake OP I wouldn't want to do business with you either.
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Posted: 5/13/2020 10:40:49 PM EDT
[#10]
Quoted: I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off. Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund. Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence. Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show. I don't know what you said, nor do I care. But they clearly think you're difficult and don't want to do business with you. I think that's well within their right. Why are you so desperate to do business with them? Just move on. |
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Posted: 5/13/2020 10:40:49 PM EDT
[#11]
Quoted: I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off. Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund. Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence. Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show. Below is a VERY short email thread. (The entire thread of documents was submitted to the BBB as evidence to support my compaint against Geissele. Nick, I did not request my order to be canceled so why did you do it? Keep the order active, ship my items, and have Bill call me. You do not have the right to cancel orders because I reply with some of the negative experiences I have with GA. Will you remove my comments on social media too? Will you have me banned from forums when I post negative feedback? What is going to be your reply when I file a complaint with the Better Business Bureau? Is this the way you treat a 100% disabled veteran of the US Marine Corps that served 22 years active duty and a former Law Enforcement Firearms Instructor? Jeff Jeff, I was being honest and only trying to help. I'm going to save you any further concerns for trouble with this order. I've had it cancelled and the refund issued to you. Feel free to spend your money elsewhere. Thank you, Nick Nick, Great company man speech....... I did not request my order to be canceled did I? If I wanted it canceled I would have stated it. Maybe you should do less assumptions. Jeff Sweet baby Jesus. This has to be a troll thread. If it’s not, you deserved to be fired. I would love to see the full email chain! |
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Posted: 5/13/2020 10:40:52 PM EDT
[#12]
Quote HistoryOriginally Posted By Actiondiver: Op, don’t mind these guys. It’s obvious Geissele didn’t respect you as an authority and someone they should be thankful as willing to flip their products. The best course of action is to continue to get a hold of Bill. He built his business on the backs of folks like you and despite his thick portfolio with government contracts and blazing sales during the biggest gun sales surge ever, he won’t forget his roots and the little guy. Geissele isn’t just a brand, it’s a connection between Bill and you. You deserve that rifle and other goodies. Maybe he deserves two rifles and other goodies... I mean just to make up for the butthurt |
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Posted: 5/13/2020 10:41:17 PM EDT
[#13]
Quote HistoryOriginally Posted By spartacus2002: Where are OP’s dog tags, EGA, and instructor flair? Don't you put that evil on us Ricky Bobby! |
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Posted: 5/13/2020 10:41:19 PM EDT
[#14]
"Now matter how thin you make a pancake, there are still two sides to it. Same with OP's story...I would be interested to hear the other side of the story. Perhaps Geissele felt selling to OP was dangerously close to a straw man sale so they didn't want any part of it... And that is if we ignore the way OP dealt with Geissele. Some businesses just don't want some folks money or business.
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Posted: 5/13/2020 10:41:41 PM EDT
[#15]
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Posted: 5/13/2020 10:42:22 PM EDT
[#16]
Quote HistoryOriginally Posted By Bye_Felicia: Don't you put that evil on us Ricky Bobby! Quote HistoryOriginally Posted By Bye_Felicia: Originally Posted By spartacus2002: Where are OP’s dog tags, EGA, and instructor flair? Don't you put that evil on us Ricky Bobby! 
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Posted: 5/13/2020 10:42:49 PM EDT
[#17]
This is the funniest thread I’ve seen since becoming a member. Op your a true work of art......
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Posted: 5/13/2020 10:43:12 PM EDT
[#18]
@the45man you coming back or nah?
I don’t want you to miss this. |
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Posted: 5/13/2020 10:43:23 PM EDT
[#19]
The “have Bill call me” is a truly underrated line.
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Posted: 5/13/2020 10:43:51 PM EDT
[#20]
Awesome thread. Would read again.
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Posted: 5/13/2020 10:43:54 PM EDT
[#21]
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Posted: 5/13/2020 10:44:01 PM EDT
[#22]
Quoted: I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off. Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund. Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence. Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show. Well Jeff, it seems like they've made the right decision in not wanting you as a customer. Kindly go buy elsewhere. Below is a VERY short email thread. (The entire thread of documents was submitted to the BBB as evidence to support my compaint against Geissele. Nick, I did not request my order to be canceled so why did you do it? Keep the order active, ship my items, and have Bill call me. You do not have the right to cancel orders because I reply with some of the negative experiences I have with GA. Will you remove my comments on social media too? Will you have me banned from forums when I post negative feedback? What is going to be your reply when I file a complaint with the Better Business Bureau? Is this the way you treat a 100% disabled veteran of the US Marine Corps that served 22 years active duty and a former Law Enforcement Firearms Instructor? Jeff Jeff, I was being honest and only trying to help. I'm going to save you any further concerns for trouble with this order. I've had it cancelled and the refund issued to you. Feel free to spend your money elsewhere. Thank you, Nick Nick, Great company man speech....... I did not request my order to be canceled did I? If I wanted it canceled I would have stated it. Maybe you should do less assumptions. Jeff Geissele didn't lose you, you lost Geissele. |
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Posted: 5/13/2020 10:44:09 PM EDT
[#23]
I've only had one interaction with Geissle customer service, and I was very.... underwhelmed. That said, in this case OP has a few issues, and appears to be in the wrong. Seems to be a case of When Assholes Collide.
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Posted: 5/13/2020 10:44:21 PM EDT
[#24]
Oh boy.
You might just get a lower. |
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Posted: 5/13/2020 10:44:23 PM EDT
[#25]
Quoted: I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off. Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund. Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence. Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show. Below is a VERY short email thread. (The entire thread of documents was submitted to the BBB as evidence to support my compaint against Geissele. Nick, I did not request my order to be canceled so why did you do it? Keep the order active, ship my items, and have Bill call me. You do not have the right to cancel orders because I reply with some of the negative experiences I have with GA. Will you remove my comments on social media too? Will you have me banned from forums when I post negative feedback? What is going to be your reply when I file a complaint with the Better Business Bureau? Is this the way you treat a 100% disabled veteran of the US Marine Corps that served 22 years active duty and a former Law Enforcement Firearms Instructor? Jeff Jeff, I was being honest and only trying to help. I'm going to save you any further concerns for trouble with this order. I've had it cancelled and the refund issued to you. Feel free to spend your money elsewhere. Thank you, Nick Nick, Great company man speech....... I did not request my order to be canceled did I? If I wanted it canceled I would have stated it. Maybe you should do less assumptions. Jeff What does being 100% disabled, a veteran, and a former law enforcement firearms instructor have to do with this? Did they know you were all of those things when you placed the order and canceled your order because of one or all of those things? From one veteran to another, thanks for your service. |
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Posted: 5/13/2020 10:44:24 PM EDT
[#26]
I’m glad to be here witnessing this tonight.
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Posted: 5/13/2020 10:44:56 PM EDT
[#27]
Can't believe I read all that shit.
Nice troll account OP, and an old one at that. Or could you really be some sort of fucking Karen reincarnated as a man? |
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Posted: 5/13/2020 10:45:07 PM EDT
[#28]
Holy fast mover, Batman. This thread just exploded.
Uhhh... in on 6? PS, OP. If you're actually reading this thread (which I suspect you might’ve left already) I’m genuinely interested in the details of what happened and why they cancelled on you. Even if it’s just a PM. |
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Posted: 5/13/2020 10:45:34 PM EDT
[#29]
This has to be a troll thread, right?
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Posted: 5/13/2020 10:46:02 PM EDT
[#30]
Quote HistoryOriginally Posted By Shooter-Mike: Can't believe I read all that shit. Nice troll account OP, and an old one at that. Or could you really be some sort of fucking Karen reincarnated as a man? Doubt it's a troll account because of the EE feedback. |
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Posted: 5/13/2020 10:46:11 PM EDT
[#31]
@bill Geissele
Can I have dibs on this guys gun? I have the coupon and won’t resell. Also I’m a local Pa guy too! DM me...not picky on color! |
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Posted: 5/13/2020 10:46:52 PM EDT
[#32]
Quote HistoryOriginally Posted By BikerNut: Since you didn't get one for me, I went out to the lobby and got my own.  Quote HistoryOriginally Posted By BikerNut: Originally Posted By rsell316: Since you didn't get one for me, I went out to the lobby and got my own. You guys gonna share? 
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Posted: 5/13/2020 10:47:08 PM EDT
[#33]
Quote HistoryOriginally Posted By rogueboss: Lol Post all the emails When rogueboss is telling you you're being unreasonable, it's gut check time. |
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Posted: 5/13/2020 10:47:27 PM EDT
[#34]
Quote HistoryOriginally Posted By Dog1: He kind of reminds me of the police officer I used to work with that would on his off-days put on his uniform and take his wife out to eat so he could get a free meal because he knew the local restaurants only gave out free meals to those who were on duty and in uniform. We had a Deputy we used to make fun of who would throw on his raid jacket and take his personal car to the local car wash to get it washed for free. |
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Posted: 5/13/2020 10:47:39 PM EDT
[#35]
Somewhere amongst the dim glow of a tube television and a vhs tape playing yesterday’s episode of the price is right, OP is strapping up the Velcro on his shoes so he can head down to to the Legion hall and tell the rest of the boomers about how he gave Old Bill the what for.
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Posted: 5/13/2020 10:47:57 PM EDT
[#36]
Bills phone call should go something like this:
Are you aware that there are people in this world that have a severe medical condition which causes them to be that way? My mother for instance is one of those people. She is a truck driver that has bad knees and a bad back from driving the truck but you probably do not care about that case either. Oh well I am not one of those people I am 6'4" 245lbs and I exercise every day. I would love to see you say something like to my mother in front of me. Probably never happen though you are probably just an internet tough guy. I doubt very seriously you would say that to someones face. Just my thought.What do you think. Oh I am sorry you probably do not have a brain. I on the other hand will be happy to buy you a plane ticket to come here and see if you have the nerve to say that to someone I know. |
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Posted: 5/13/2020 10:48:04 PM EDT
[#37]
Quote HistoryQuoted: Time has nothing to do with it. You can buy a gun, find a better gun the same day, and sell the first gun to pay for the second. Totally fine. Its the intent to resell at the time of purchase that is the ATF issue. |
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Posted: 5/13/2020 10:48:44 PM EDT
[#38]
This thread has got to be a giant rickroll..
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Posted: 5/13/2020 10:49:03 PM EDT
[#39]
BBB lol
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Posted: 5/13/2020 10:49:12 PM EDT
[#40]
Quote HistoryOriginally Posted By cancard: Geissele always had a pretty good reputation within the industry. This is concerning and I’ll take this in to consideration when I make my next trigger purchase. They need to make it right and issue an apology to the OP. Not only that, but a glass of warm milk and a bedtime story. |
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Posted: 5/13/2020 10:49:35 PM EDT
[#41]
Thread of the year so far, no doubt.
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Posted: 5/13/2020 10:49:41 PM EDT
[#42]
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Posted: 5/13/2020 10:49:57 PM EDT
[#43]
This is my favorite thread this year. If I were Geissele, I'd have fired him as a customer too.
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Posted: 5/13/2020 10:50:22 PM EDT
[#44]
Quote HistoryOriginally Posted By TheDiggity: @bill Geissele Can I have dibs on this guys gun? I have the coupon and won’t resell. Also I’m a local Pa guy too! DM me...not picky on color! I’ll have Bill call you. |
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Posted: 5/13/2020 10:50:29 PM EDT
[#45]
The op is never gonna emotionally recover from this thread
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Posted: 5/13/2020 10:50:33 PM EDT
[#46]
Hey, OP, I found you an avatar, if you ever need one. Maybe staff can make it into a custom badge for you.
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Posted: 5/13/2020 10:50:35 PM EDT
[#47]
We’ve moved on. Health care workers are the heroes now. Suck it vets.
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Posted: 5/13/2020 10:51:55 PM EDT
[#48]
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Posted: 5/13/2020 10:51:58 PM EDT
[#49]
Quote HistoryOriginally Posted By runfrumu: I’ll have Bill call you. Quote HistoryOriginally Posted By runfrumu: Originally Posted By TheDiggity: @bill Geissele Can I have dibs on this guys gun? I have the coupon and won’t resell. Also I’m a local Pa guy too! DM me...not picky on color! I’ll have Bill call you. Bill's on line 2 |
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Posted: 5/13/2020 10:52:20 PM EDT
[#50]
Damn, 6 pages in less than 60 minutes. LOL
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