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Link Posted: 1/28/2022 10:03:14 PM EDT
[#1]
Lean can be a death cult. Listen to the experts at the company, they will probably know what is being done right and wrong (but nobody listens to them). Start involving accountants and well-to-do statisticians who think every problem fits some six sigma / lean tool and watch them shit up the whole process.


Ultimately shit timelines, shit investment into good suppliers and quality engineers, and shit understanding of market wants / tech specs lead to shit projects and shit companies. Lean doesn't help any of this. Add in a CEO who has no understanding of the product or what any of the job functions are under them and you will watch a company die a slow death.
Link Posted: 1/28/2022 10:11:20 PM EDT
[#2]
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I found the problem.
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Pretty sure you haven't revisited your process like you're supposed to...


That’s not my job we have a whole team of “lean” experts who are employed at the facility who’s job it is to revisit the process. In another year I’ll be out of the industry and at that point it really won’t be my issue lol

At one point they had a inventory specialist that got rid of safety stock on just about everything because it made their numbers look good. If we had that safety stock now we wouldn’t have product sitting on the floor

I found the problem.



Obviously it’s you. LEAN..6signa, phi cappa beta is administrative pie in the sky one size does not fit all issue. Go ahead and fudge with inventories and warehouse issues you want to “fix” only to find out for the 27th time it doesn’t work. Then ask me why my production is down. It’s cause I keep chasing your pipe dream.

And true to form, on the conference call, you blame the lowest guy on the floor for the failure. The minimum wage guy that works part time. Comes in to cover for you when someone is out. The guy that stays late to clean up cause the senior guys ain’t got time for that. The first guy to get cut when it’s slow and the first guy to call asking to come back and do whatever to get work. Yeah, the floor guy is who caused the multi million dollar program to fail.
Link Posted: 1/28/2022 10:11:43 PM EDT
[#3]
Link Posted: 1/28/2022 10:11:57 PM EDT
[#4]
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If you are not in manufacturing or more specifically if you are in a service industry, when you hear the words Lean 6 Sigma, Lean 6 ,6 Sigma or Lean Anyfuckingthing just start looking for a job because before it is all over you will need it. If you hear it from a 32 year old in cotton dockers, boat shoes and a Hitler youth haircut then take vacation time and go find one NOW.
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So true. 2 different business both tried this shit. One lasted a year, the other 6 months. And spot on, on the description.
Link Posted: 1/28/2022 10:59:50 PM EDT
[#5]
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You're standing in front of a group of green new hires.  You tell them, "We practice SCRUM in this plant.". Estimate the fraction in the room that understand what you said, and the guy that asks if they're going to play rugby doesn't count.

Or even Lean, that's an innocuous sounding word.



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It's like our daily scrum meetings and how we tell people we follow scrum, but there is nothing scrum-like about our development process at all. (If anything, our development process is best defined as anarchy.)

Scrum works very well in software development, but one must have competent architects.  That's where most companies that fail at scrum, do so.


@74HC

Scrum doesn't require "capital 'A' Architects."

Scrum requires delegation of daily decision making authority to the engineering staff. That's FAR more important than having a dedicated capital A Architect role. If daily decisions arn't delegated to the individual contributor roles, the Scrum implementation is incorrect and failed.

Concentrating decision making into a capital A Architect and taking it away from the individual contributors is an anti-pattern. That's not to say there's no place for a higher level engineering role (there absolutely is and should be), but it's not a "you do this and you do that" role.



It's popular here to blame the concept or methodology for what usually sounds like management incompetence. It's part of the overall weird reaction to any new words or concepts as something be mocked before even trying to understand it.

It's earned by making up nonsensical titles that start as buzzwords instead of using perfectly serviceable descriptive language.


Most of his systems literally come complete with precisely defined terms for positions and functions specifically to prevent "nonsensical titles" and meaningless "buzzwords," instead creating a level of standardization.


You're standing in front of a group of green new hires.  You tell them, "We practice SCRUM in this plant.". Estimate the fraction in the room that understand what you said, and the guy that asks if they're going to play rugby doesn't count.

Or even Lean, that's an innocuous sounding word.





Scrum is not an acronym, and it's a specific type of organization structure used in Agile. It all has a meaning, whether you want to believe it or not.

Link Posted: 1/28/2022 11:21:51 PM EDT
[#6]
Quoted:
It’s just a fancy name for forecasting.

It’s stupid becasue there isn’t a hard rule for a lot of this stuff that you can copy/paste to every business so why play the dog and pony show?
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Forecasting they use a crystal ball for that right?
Link Posted: 1/29/2022 12:42:12 AM EDT
[#7]
Link Posted: 1/29/2022 1:01:35 AM EDT
[#8]
We started 6S a couple of years ago, and in medical manufacturing they decided to make someone spend over a month going around with a label machine putting labels inside of and all over people's desks. I have a label inside my desk drawer for stapler, pens, tape, etc

They also decided we can only have a certain amounts of each item in our desk but those same items are still available at the community supply in bulk quantity. Instead of keeping enough of X to last me the week at my desk I now might have to get up and walk to resupply myself several times a night.

I get that a uniform way of doing things in certain circumstances can be beneficial to productivity, and on the flip side you get people hoarding absurd amounts of supplies at their desks, but our desks and general manufacturing area now looks like the most absurd messy area I've ever seen. They also put in these huge tape boxes on the floor and partially going up the wall everywhere theres a fire extinguisher, electrical box, etc.

What's good is the supervisors and managers spend a significant amount of time with busy work instead of actually being involved with product flow, incoming material quality, and most important of all actually managing employees which is super important in this industry. It can take 5+ years to get someone competent and trained on a wide variety of products. Now they have almost zero time to track training and who they even have to do work on certain product lines. Its great
Link Posted: 1/29/2022 1:05:35 AM EDT
[#9]
Lean is a mistake when supply interruptions are present.
Link Posted: 1/29/2022 1:07:03 AM EDT
[#10]
...
Link Posted: 1/29/2022 1:08:58 AM EDT
[#11]
Quoted:
I and my coworkers still have no fucking idea what it does or how it does anything. It’s kinda hilarious that it gets brought up in meetings occasionally, I.e. “well we’re gonna keep doing this according to the Lean principles” but we don’t do anything different than two years ago.

We basically had a one hour training on it back then, the supervisors don’t seem to give a shit about it, and you only hear upper management really reference it.

Anyone else work for big corporations who roll out shit like this on occasion? It always seems to be forgotten about eventually.

If you don’t know what lean is, it’s this system that was primarily intended for manufacturing processes…my company isn’t even a manufacturing company whatsoever which makes it even more inane.

https://en.m.wikipedia.org/wiki/Lean_manufacturing

https://en.m.wikipedia.org/wiki/Lean_Six_Sigma

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Is this the bullshit Japanese manufacturing philosophy where you don’t order or make the part you need until the last minute?  That’s part of the reason we find ourselves in a devolving supply chain crisis.
Link Posted: 1/29/2022 1:17:40 AM EDT
[#12]
I finally walked out of a meeting this week when the Kaizen Tiger Team decided that to fix our warehouse return process we would need to create two more spreadsheets.
Link Posted: 1/29/2022 1:18:02 AM EDT
[#13]
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Is this the bullshit Japanese manufacturing philosophy where you don’t order or make the part you need until the last minute?  That’s part of the reason we find ourselves in a devolving supply chain crisis.
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I and my coworkers still have no fucking idea what it does or how it does anything. It’s kinda hilarious that it gets brought up in meetings occasionally, I.e. “well we’re gonna keep doing this according to the Lean principles” but we don’t do anything different than two years ago.

We basically had a one hour training on it back then, the supervisors don’t seem to give a shit about it, and you only hear upper management really reference it.

Anyone else work for big corporations who roll out shit like this on occasion? It always seems to be forgotten about eventually.

If you don’t know what lean is, it’s this system that was primarily intended for manufacturing processes…my company isn’t even a manufacturing company whatsoever which makes it even more inane.

https://en.m.wikipedia.org/wiki/Lean_manufacturing

https://en.m.wikipedia.org/wiki/Lean_Six_Sigma






Is this the bullshit Japanese manufacturing philosophy where you don’t order or make the part you need until the last minute?  That’s part of the reason we find ourselves in a devolving supply chain crisis.



It works for the Japanese.  Interesting story, the only reason Toyota  had a joint venture with General Motors was to avoid tariffs. They knew GM was too stupid to understand the Toyota Production System.

See Cargo Cult reference above.
Link Posted: 1/29/2022 1:19:39 AM EDT
[#14]
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Scrum is not an acronym, and it's a specific type of organization structure used in Agile. It all has a meaning, whether you want to believe it or not.

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Now here is a true death cult.
Link Posted: 1/29/2022 1:23:01 AM EDT
[#15]
Why do it now?   Its a large part of why we have shortages of everything.
Link Posted: 1/29/2022 1:26:35 AM EDT
[#16]
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Those are the "Jump over dollars to save pennies", and the "Understaff to Jump Over Dollars" strategies.

Lean means operating with not one more tool than necessary to assemble a widget in the cell, or tossing out that 100 HP motor sitting in the rack in case the one on the bottling line dies.  If a secondary job shows up and no one has a pair of pliers, don't hand me cannon plug pliers, especially if the jaws get mangled to get the job done.

I expect there are a few companies that are running the numbers on returning to complete vertical integration after this recent supply nonsense.

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Lean is applied incorrectly these days…

It built a shit load of airplanes during WWII



The Roots of Lean Training Within Industry: The Origin of Japanese Management and Kaizen
Link Posted: 1/29/2022 1:36:14 AM EDT
[#17]
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And if you achieve more synergy, make sure it's aligned!
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Might need to optimize that process to achieve more synergy


And if you achieve more synergy, make sure it's aligned!



And make it your "culture".
Link Posted: 1/29/2022 1:37:17 AM EDT
[#18]
The roll-out was too lean. Never scrimp when you're rolling out lean.
Link Posted: 1/29/2022 2:00:03 AM EDT
[#19]
We started that shit at my plant years ago. They got rid of all the spare parts, and then sold the storeroom off to a third-party vendor. Any part not used in six months was returned to the vendor and the sku was removed from the shelf. I first start running out of the mundane shit that I need daily to do my job. So, I go to the other production area and steal their shit to keep my shit running. When they finally get the parts we need, it never enough to actually catch up. Then a major part breaks and shuts down a machine. In the old days, maintenance goes to the storeroom and gets the part. Now, since that part doesn't break very often, it is no longer on the shelf. So, I now have a machine down for 3+ days with a cost of several $K per hour, over a $400 part. They tell me somehow, we are saving money though. I am just glad that everything is color coded and taped off. I never knew where the phone and keyboard went beforehand.
Link Posted: 1/29/2022 2:16:38 AM EDT
[#20]
Sounds like some shit made up by HR in attempt to justify their existence
Link Posted: 1/29/2022 2:17:48 AM EDT
[#21]
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Its why other companies can hand you or others their ass.
Its what made the Japs great. It has its place but some places use it like a religion.
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Lean and Six Sigma have some good tools, but those tools are useless in the hands of poor management.
Link Posted: 1/29/2022 2:27:51 AM EDT
[#22]
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We started that shit at my plant years ago. They got rid of all the spare parts, and then sold the storeroom off to a third-party vendor. Any part not used in six months was returned to the vendor and the sku was removed from the shelf. I first start running out of the mundane shit that I need daily to do my job. So, I go to the other production area and steal their shit to keep my shit running. When they finally get the parts we need, it never enough to actually catch up. Then a major part breaks and shuts down a machine. In the old days, maintenance goes to the storeroom and gets the part. Now, since that part doesn't break very often, it is no longer on the shelf. So, I now have a machine down for 3+ days with a cost of several $K per hour, over a $400 part. They tell me somehow, we are saving money though. I am just glad that everything is color coded and taped off. I never knew where the phone and keyboard went beforehand.
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That is precisely the type of issues properly executed Lean is designed to prevent, and properly measured production data would show the deficit and address it.

But, maybe they actually are saving money and it has prevented wasted effort. You have no idea what the costs used to be to source or store all those machine parts, relative to the lost production you've seen.

Again, no system in the world can overcome shit management. They might only think they are saving money because they aren't looking at things right.
Link Posted: 1/29/2022 2:47:51 AM EDT
[#23]
Lean is management's excuse to layoff workers.
Link Posted: 1/29/2022 3:07:58 AM EDT
[#24]
Just left a job at a small company where the owner wanted new employees read 2 books before their 90 day review. I left before 90 days without reading either of them. One of those was called Getting Things Done and they would reference the "Mind Like Water" approach to things from the book. The other book was called Raving Fans and the idea was to "create raving fans" for retention and referrals by providing good customer service to the client.

The owner often referenced the idea of creating raving fans and it just sounded cheesy and silly.  He was from California and I think he just bought into that buzzword nonsense. I'm not saying the ideas aren't sound, but you sound like an out of touch salesman when you refer to them like that in meetings and emails. People don't talk like that and it makes you sound fake.
Link Posted: 1/29/2022 3:18:37 AM EDT
[#25]
Everyone wants to be Lean and Agile until it’s time to do Lean and Agile things.

They want the buzzwords but refuse to adopt the disciplines required to make those methodologies successful.
Link Posted: 1/29/2022 3:32:10 AM EDT
[#26]
My wife has a green belt.  
She works in Healthcare.


Part of obtaining the green belt was to develope a program and submit it for evaluation.  

Her project was to identify patients that had hit the medicare/medicaid cap for hospitalization reimbursement at the major hospital.   Then transfer them to a lesser hospital as a step down unit, which caused the reimbursement to restart.  

This was for patients that still required hospital admission and were not stable enough for discharge home or to a rehab facility.


For the first few years it generated millions.
Now it is used to move the physch and addicted patients from one hospital to another.   These patients cannot go to a rehab facility due to behavioral issues or they are homeless.

Link Posted: 1/29/2022 3:38:08 AM EDT
[#27]
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I remember all the talk of "paperless" manufacturing


Now, reams of it gets run through the printers every day...
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In 1995 they called the 777 the 'the paperless airplane's. We generated so much paper for nothing we started calling it 'the airplane-less paper'.
Link Posted: 1/29/2022 6:25:31 AM EDT
[#28]
Six Sigma, Lead, SCRUM, Agile, etc etc - probably all have a place, but in my experience and I've seen it at several places doing consultant work, its a waste of time outside of a repetitive manufacturing type environment.
I mean we all need a proper way of doing things, a methodology or approach to repeat steps to reach a desired outcome, but in my experience companies - both management and workers run out of energy 6mths, 12mths in and you typically won't see the big benefits of such approaches for 12-24-36 months.    These approaches require internal discipline and in my 30 years of working, discipline is something that has declined the most in the office workplace
Link Posted: 1/29/2022 6:40:41 AM EDT
[#29]
Lean can be applied to even non manufacturing businesses.  The basic idea is to look at every step in a process and from the customer prospective, does this step add value.  If not, try to eliminate the step or even the process.  There are other aspects of lean, but this one can be used to improve many things.  So use these tools to help you.  HR terribly inefficient, have a lean event looking at their process that bothers you.  Woke training, non value added to a customer.  Recommend eliminating it.  Once you start using it to make your life better, you will quickly find out if management is serious.
Link Posted: 1/29/2022 7:45:53 AM EDT
[#30]
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Everyone wants to be Lean and Agile until it’s time to do Lean and Agile things.

They want the buzzwords but refuse to adopt the disciplines required to make those methodologies successful.
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Because it involves delegation of authority and management generally getting out of employees way. American corporate culture has become the overly attached girlfriend (who is off her meds and PMSing)
Link Posted: 1/29/2022 7:57:58 AM EDT
[#31]
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Sounds like you need to stack hands and circle back.
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You guys could be running low on synergy as well.

Do some trust falls next chance you get.
Link Posted: 1/29/2022 9:25:14 AM EDT
[#32]
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I actually really like 5S for workspaces that are used by multiple shifts/different people.

Not the gay ass tape on your desk for where your keyboard and coffee mug goes, but actual organization and standardization.

At least your company doesn't spout EXTREME OWNERSHIP slogans at every opportunity that don't make any fucking sense.

ETA: while losing millions of dollars every month.
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One division of the company I work for does the 5S. They fully funded it and how it’s ran.

Our division MD found out about it and decided it is a great idea to adopt.

It’s not funded or ran the same. People aren’t held accountable to put stuff back.
Link Posted: 1/29/2022 10:17:14 AM EDT
[#33]
My experience has been that American companies generally talk about it and say they do it, but leave out the most important parts.

For example, Kaizen. At my company, they talk about how the system is like Toyota, Kaizen, etc and all that bullshit. But leave out the part where at Toyota, if anything is wrong, they are encouraged to STOP the line. Engineers come down, problem is fixed (permanently), production restarts. That doesn't actually happen here. Shit gets pushed on to the next guy to fix. Engineering might find out about it later.

Let alone the design processes most American companies use, where you get the worst of both worlds.

It's got me considering new employment but I don't know if anywhere else is really better.
Link Posted: 1/29/2022 10:22:14 AM EDT
[#34]
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Everyone wants to be Lean and Agile until it’s time to do Lean and Agile things.

They want the buzzwords but refuse to adopt the disciplines required to make those methodologies successful.
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That has been my experience.

Let alone the art of stepping over dollars to pick up dimes in the name of cost savings.

Many companies refuse to make the initial investment and allow designers the time to make an excellent product.
Link Posted: 1/29/2022 10:32:53 AM EDT
[#35]
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Sounds like you need to stack hands and circle back.
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Get with Tom offline, he can explain
Link Posted: 1/29/2022 10:36:59 AM EDT
[#36]
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Quoted:
My experience has been that American companies generally talk about it and say they do it, but leave out the most important parts.

For example, Kaizen. At my company, they talk about how the system is like Toyota, Kaizen, etc and all that bullshit. But leave out the part where at Toyota, if anything is wrong, they are encouraged to STOP the line. Engineers come down, problem is fixed (permanently), production restarts. That doesn't actually happen here. Shit gets pushed on to the next guy to fix. Engineering might find out about it later.

Let alone the design processes most American companies use, where you get the worst of both worlds.

It's got me considering new employment but I don't know if anywhere else is really better.
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Not sure how we can fix this when culturally we seem to want to blame scary new words instead of address the real problems.
Link Posted: 1/29/2022 10:37:58 AM EDT
[#37]
Nothing wrong with lean, if you actually do it, instead of using the buzzword to get underlings to do what you want them to do in the moment.
Link Posted: 1/29/2022 10:39:21 AM EDT
[#38]
Just in time baby!
Link Posted: 1/29/2022 10:40:07 AM EDT
[#39]
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Lean is a mistake when supply interruptions are present.
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So lean is always a mistake?
Link Posted: 1/29/2022 10:50:13 AM EDT
[#40]
Yup.  Work did it a few years ago.  Everything process wise was reworked via multiple black belt sessions, along with making everything agile (vs waterfall).

The effect being, now years later; stuff that used to take 18 months to go from concept to launch, and actually be ready to launch successfully, now takes 24+ months to launch, and be nowhere near ready, with the end to end requirements having gaps that weren't realized until 30 to 60 days prior.

In short, everyone is busier, there is more last minute rush, and stuff is late.
Link Posted: 1/29/2022 10:50:55 AM EDT
[#41]
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Lean is a mistake when supply interruptions are present.
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Link Posted: 1/29/2022 10:57:51 AM EDT
[#42]
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Quoted:
Yup.  Work did it a few years ago.  Everything process wise was reworked via multiple black belt sessions, along with making everything agile (vs waterfall).

The effect being, now years later; stuff that used to take 18 months to go from concept to launch, and actually be ready to launch successfully, now takes 24+ months to launch, and be nowhere near ready, with the end to end requirements having gaps that weren't realized until 30 to 60 days prior.

In short, everyone is busier, there is more last minute rush, and stuff is late.
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What kind of product is this?

Did they make everything agile or did they just arbitrarily reorganize and use agile buzzwords?


Link Posted: 1/29/2022 11:08:53 AM EDT
[#43]
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It's a jobs program with worthless middle management suck-ups.
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Ding! Ding! Ding! We have a winner.

One of those suck-ups came into my office to give me a roll of tape so I could section off my desk with locations for everything. Stapler goes here, coffee cup goes there, etc. Having an exact place for each item is more time efficient, you see.

I told him to take his tape and get the fuck out.

Link Posted: 1/29/2022 11:14:25 AM EDT
[#44]
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Lean is a mistake when supply interruptions are present.




Good point. Lean is probably the cause of the shortages/interruptions to begin with.

Or whatever
Link Posted: 1/29/2022 11:15:14 AM EDT
[#45]
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Not sure how we can fix this when culturally we seem to want to blame scary new words instead of address the real problems.
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Care to clarify what you mean?

I am not blaming scary new words for anything.
Link Posted: 1/29/2022 11:28:15 AM EDT
[#46]
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implementing lean manufacturing during a global supply chain collapse is fucking retarded
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We started this BS right before the China rabies started.
We had barely enough inventory to run our manufacturing prior to that. Now, it's a shitshow, trying to get parts in to complete jobs on the floor.
Now, we are going back to pre lean inventory levels of inventory as we have been bitten in the ass for the past 2 yrs.
Machines that should only take 3 mos from start to ship are taking 6-8 mos due to shortages.
Link Posted: 1/29/2022 11:31:43 AM EDT
[#47]
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Care to clarify what you mean?

I am not blaming scary new words for anything.
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"That's not real lean, it just wasn't implemented correctly "
Link Posted: 1/29/2022 11:32:24 AM EDT
[#48]
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It works so good we have millions of dollars in products sitting on a floor unable to move due to no parts because we had to get them “just in time”. We are not talking about one time use parts either as I could understand those. Also nothing better than having to source parts that are not available due to the first part being unavailable. It’s a waste of time
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This. Oh, the distributors will keep "x" amount in inventory for us. Well, what do you do when you use "said" inventory and the distributor can no longer get any?
Link Posted: 1/29/2022 11:56:31 AM EDT
[#49]
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Kaizen!  (Phone autocorrected this to Karen originally.  I don't know whether to lmao or throw this thing through the window.)


5S!  (Code for throw it away if it won't be used in the next month.)


Pokeyoke!  (Build the components so the lowest common denominator can assemble them.  Or maybe don't hire, retain, or promote dumbasses who can't figure out and follow instructions.)



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Tag it, but don't throw it out. We have shit from our facility move 1 1/2 yrs ago that is still out in the warehouse with a tag on it. Office cubicle shit.
If I had a dumpster big enough, it would be gone.
Link Posted: 1/29/2022 12:10:18 PM EDT
[#50]
I think it's already been mentioned but the biggest problem is how these systems/processes got distorted to be used for EVERYTHING.

They work the best in consistent high volume manufacturing. It goes exponentially downhill from there.

Back when I was more on the government services side of the fence I routinely pissed off a lot of government manager because I kept telling them "you can't lean six sigma out apathy of your workforce". That's something you can't control and as such will always be a variable in the process. A lot of them didn't understand lean and six sigma were wildly different as well.

I've successfully leaned out some government processes and made things more efficient but there was no magic, buzzwords, or six sigma, or energy busses involved. Just a critical eye at the whole end to end process which most people don't do because they only want to focus on their one little slice they're scoped with or responsible for.
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