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TX, USA
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Posted: 6/12/2024 9:49:37 AM EDT
[#1]
Quote HistoryOriginally Posted By sywagon: @lilMAC25 If I did it myself, I wouldn't care. I would not accept it on a new knife without a blem discount etc.. I'd expect them to refund all the money and the return shipping. I hope this doesn't turn into another story about bad customer service from them. Quote HistoryOriginally Posted By sywagon: Originally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg "New" https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can't even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back If I did it myself, I wouldn't care. I would not accept it on a new knife without a blem discount etc.. I'd expect them to refund all the money and the return shipping. I hope this doesn't turn into another story about bad customer service from them. Thank you. That’s about how I stand. Love the knife, but that’s bugging me. At $130 del (it was marked down on sale, not posted as a blem) might keep it, especially if I can wrangle a discount on another knife. |
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Posted: 6/12/2024 10:00:52 AM EDT
[#2]
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Posted: 6/12/2024 10:48:26 AM EDT
[#3]
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Posted: 6/12/2024 10:51:06 AM EDT
[#4]
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Posted: 6/12/2024 11:01:03 AM EDT
[Last Edit: DFARM]
[#5]
Originally Posted By WIC: https://i.imgur.com/VfsFOgg.jpg "Muddy waters invented electricity." - Willie Brown Originally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg “New” https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory… Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can’t even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back I'd probably ask for a discount on a future purchase if they can't swap out for a new one. To me, I'd probably end up with a mark like that the first time I stuck it in my pocket with keys. |
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TX, USA
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Posted: 6/12/2024 11:33:17 AM EDT
[#6]
Quote HistoryOriginally Posted By DFARM: "Muddy waters invented electricity." - Willie Brown I'd probably ask for a discount on a future purchase if they can't swap out for a new one. To me, I'd probably end up with a mark like that the first time I stuck it in my pocket with keys. Quote HistoryOriginally Posted By DFARM: Originally Posted By WIC: https://i.imgur.com/VfsFOgg.jpg "Muddy waters invented electricity." - Willie Brown Originally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg “New” https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory… Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can’t even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back I'd probably ask for a discount on a future purchase if they can't swap out for a new one. To me, I'd probably end up with a mark like that the first time I stuck it in my pocket with keys. So, it’s fair to ask. Appreciate you weighing in. |
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TX, USA
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Posted: 6/12/2024 12:44:27 PM EDT
[#7]
BHQ has offered to refund me or allow me to return the knife for store credit. I pointed out that the knife in question is no longer in stock and I’d likely not be able to acquire the knife at the sale price.
I also pointed out that they sell used knives “AS IS”, so they should give me the same % that they would knock off of a used knife relative to a new knife as a store credit. I doubt they do, but we shall see. |
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Posted: 6/12/2024 1:36:35 PM EDT
[#8]
BHQ...
Your position is not unreasonable at all, I agree with sy, but practically speaking if this is going to be your main user or you will just lose it again anyways, the little mark in the finish won't matter. |
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Posted: 6/12/2024 1:41:01 PM EDT
[#9]
Quote HistoryOriginally Posted By DFARM: "Muddy waters invented electricity." - Willie Brown I'd probably ask for a discount on a future purchase if they can't swap out for a new one. To me, I'd probably end up with a mark like that the first time I stuck it in my pocket with keys. I'm looking forward to that album, I'm Ready is a favorite. |
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TX, USA
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Posted: 6/12/2024 1:50:54 PM EDT
[#10]
Quote HistoryOriginally Posted By lilMAC25: BHQ has offered to refund me or allow me to return the knife for store credit. I pointed out that the knife in question is no longer in stock and I’d likely not be able to acquire the knife at the sale price. I also pointed out that they sell used knives “AS IS”, so they should give me the same % that they would knock off of a used knife relative to a new knife as a store credit. I doubt they do, but we shall see. BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. |
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Posted: 6/12/2024 1:55:02 PM EDT
[#11]
Quote HistoryOriginally Posted By lilMAC25: BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. That's a good deal. |
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Posted: 6/12/2024 3:23:18 PM EDT
[#12]
Still dumb you can un subscribe from your own threads
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Posted: 6/12/2024 3:27:44 PM EDT
[#13]
Quote HistoryStill dumb you can un subscribe from your own threads  |
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Posted: 6/12/2024 3:59:23 PM EDT
[#14]
Quote HistoryOriginally Posted By lilMAC25: BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. Yeah that seems reasonable. |
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Posted: 6/12/2024 4:19:52 PM EDT
[#15]
Latest from the shop. Wizard's pipe and stand:
 Attached FileKeeping it knife related. Doctor Death for tomorrow as I have yearly physical in the morning.  Attached File |
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USA
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Posted: 6/12/2024 4:39:32 PM EDT
[#16]
Quote HistoryOriginally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg “New” https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory… Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can’t even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back The dirty secret about knife retailers is that you have a greater than zero chance to being sold someone’s returned knife that they found defective. BHQ has a great return policy of which many people take advantage. If you have a defective knife then they’ll likely just have you send it back. BHQ as a “big” company is not going to grant you that sort of customer service like a small retailer may. |
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USA
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Posted: 6/12/2024 4:42:45 PM EDT
[#17]
Quote HistoryOriginally Posted By WIC: BHQ... Your position is not unreasonable at all, I agree with sy, but practically speaking if this is going to be your main user or you will just lose it again anyways, the little mark in the finish won't matter. The cherry on top is that bhq just opened a new hq store. I doubt they’re in the mood to offer concessions to customers outside of their existing policies. The belt has been tightened. |
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USA
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Posted: 6/12/2024 4:43:15 PM EDT
[#18]
Quote HistoryOriginally Posted By lilMAC25: BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. Oh damn. Score!!! |
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USA
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Posted: 6/12/2024 4:47:35 PM EDT
[#19]
Quote HistoryOriginally Posted By MrSig239: Latest from the shop. Wizard's pipe and stand: https://www.ar15.com/media/mediaFiles/56211/IMG_8487_jpg-3239135.JPG Keeping it knife related. Doctor Death for tomorrow as I have yearly physical in the morning. https://www.ar15.com/media/mediaFiles/56211/IMG_8493_jpg-3239138.JPG Those are the statues of someone who enjoys hash. I’ve been wrong this whole time about the stash boxes. I thought it was regular old garden variety ganja, wow was I wrong… |
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Posted: 6/12/2024 4:47:53 PM EDT
[#20]
Quote HistoryOriginally Posted By williedikker72: The goal of smoking a pipe is to NOT burn the inside of a pipe. Briar has very good heat resistance, but you still need to smoke slow and take the time to build up an ashcake in the inside of a pipe to insulate the wood from the flame or ember. Some makers have their own coatings they put in the chamber of new pipes, but if you take your time, the end results will be the same as uncoated. Gotcha. I was thinking you'd have to do some sort of treatment to keep the wood from the pipe from flavoring the material to be smoked. |
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Posted: 6/12/2024 4:48:45 PM EDT
[#21]
Quote HistoryOriginally Posted By secretwheelman: Went all cheese tonight. Mozz, parm, and some sharp cheddar. Lil' crispier on the bottom than the last, but never really browned on the top like I would've preferred. https://live.staticflickr.com/65535/53785993080_ccf65ed423_o.jpg https://live.staticflickr.com/65535/53784631837_56d48dd0ff_o.jpg Sebenza is hot. Cheese looks melty too. |
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Posted: 6/12/2024 4:49:30 PM EDT
[#22]
Quote HistoryOriginally Posted By WIC: https://i.imgur.com/RiNW7T1.jpg I was looking at a mini setup to make breakfast or tacos at the field |
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Posted: 6/12/2024 4:49:52 PM EDT
[#23]
Quote HistoryHaha |
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Posted: 6/12/2024 4:51:05 PM EDT
[#24]
Quote HistoryOriginally Posted By MaxxII: https://i.imgur.com/8MqsMai.jpeg Crushing it on the gravity grill. |
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Posted: 6/12/2024 4:53:34 PM EDT
[#25]
Quote HistoryOriginally Posted By 80085: Some fun facts: I've been within 250 miles of mount roraima. When I went out that way it was hella sketchy. The eastern side of Venezuela is sketchy as fuck and extremely rural. I was with a girl who was an Olympian for the velodrome racing, not exactly sure how to say that in English, but we were in a taxi at like 3am going from one city to another and we got stopped in no mans land by the Venezuela secret police. Not fun and definitely not cool - probably only came away ok because she had Olympic credentials on her. Mount roraima is in the middle of fucking nowhere in Venezuela and too close to the Guyanese who are... weird. It's also just as close to the state of roraima which is the middle of fucking nowhere. Manaus is the middle of fucking nowhere from the perspective of Brazil and roraima is way the fuck past that. It's the setting for the Disney movie, UP. I think it's still Velodrome racing. Isn't Venezuela trying to annex Guyana |
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Posted: 6/12/2024 5:09:19 PM EDT
[#26]
Quote HistoryOriginally Posted By WILSON: Quote HistoryOriginally Posted By WILSON: Still dumb you can un subscribe from your own threads |
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Posted: 6/12/2024 7:02:33 PM EDT
[#27]
Quote HistoryOriginally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg “New” https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory… Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can’t even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back @lilMAC25 they won't replace it. They only do returns, so you have to order a new one and return the other. Ran into this issue with a knife they sent me that was bent. Said I just wanted a replacement. Said that's a no-go, just return it and order a new one. |
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Posted: 6/12/2024 7:03:41 PM EDT
[#28]
Quote HistoryOriginally Posted By sywagon: @lilMAC25 If I did it myself, I wouldn't care. I would not accept it on a new knife without a blem discount etc.. I'd expect them to refund all the money and the return shipping. I hope this doesn't turn into another story about bad customer service from them. Quote HistoryOriginally Posted By sywagon: Originally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg "New" https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can't even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back If I did it myself, I wouldn't care. I would not accept it on a new knife without a blem discount etc.. I'd expect them to refund all the money and the return shipping. I hope this doesn't turn into another story about bad customer service from them. I can't remember if they sent me a prepaid shipping label or not. Would have to dig through emails to see if I can find it. |
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Posted: 6/12/2024 7:05:35 PM EDT
[#29]
Quote HistoryOriginally Posted By lilMAC25: BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. Quote HistoryOriginally Posted By lilMAC25: Originally Posted By lilMAC25: BHQ has offered to refund me or allow me to return the knife for store credit. I pointed out that the knife in question is no longer in stock and I’d likely not be able to acquire the knife at the sale price. I also pointed out that they sell used knives “AS IS”, so they should give me the same % that they would knock off of a used knife relative to a new knife as a store credit. I doubt they do, but we shall see. BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. That turned out well. |
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Posted: 6/12/2024 7:06:01 PM EDT
[#30]
Quote HistoryOriginally Posted By WILSON: Quote HistoryOriginally Posted By WILSON: Still dumb you can un subscribe from your own threads Fat thumbs probably. |
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TX, USA
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Posted: 6/12/2024 7:12:09 PM EDT
[#31]
Quote HistoryOriginally Posted By SecretSquirell: That turned out well. Quote HistoryOriginally Posted By SecretSquirell: Originally Posted By lilMAC25: Originally Posted By lilMAC25: BHQ has offered to refund me or allow me to return the knife for store credit. I pointed out that the knife in question is no longer in stock and I’d likely not be able to acquire the knife at the sale price. I also pointed out that they sell used knives “AS IS”, so they should give me the same % that they would knock off of a used knife relative to a new knife as a store credit. I doubt they do, but we shall see. BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. That turned out well. I’m pretty happy and I think it’s reasonable. I also expect I’ll add my own nicks soon, but heck at $105 delivered for a one with a $205 MSRP? That’s great deal. |
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Posted: 6/12/2024 7:37:10 PM EDT
[#32]
Quote HistoryOriginally Posted By sywagon: It is sort of easy to hit the unsubscribe button instead of next page. OP has done so several times. His premise is that since he started the thread though, it shouldn't be an option to unsubscribe at all. I have never had that problem. Op is just a little bitch. |
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Posted: 6/12/2024 7:37:44 PM EDT
[#33]
Quote HistoryOriginally Posted By SecretSquirell: Fat thumbs probably. he might be a carnie short fat thumbs |
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Posted: 6/12/2024 7:39:34 PM EDT
[#34]
Quote HistoryOriginally Posted By lilMAC25: I’m pretty happy and I think it’s reasonable. I also expect I’ll add my own nicks soon, but heck at $105 delivered for a one with a $205 MSRP? That’s great deal. It's a nice design Fuck BHQ though. Haven't seen a burnley from the monkey in a long time... |
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Posted: 6/12/2024 9:15:25 PM EDT
[#35]
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Posted: 6/12/2024 9:16:18 PM EDT
[#36]
Quote HistoryOriginally Posted By lilMAC25: I replaced the Protech Burnley Compact my wife bought me (and I foolishly lost while mowing the grass at our land) by snagging a full size that was on sale from BladeHQ for $115. Original. https://i.imgur.com/fjVdLop.jpeg “New” https://i.imgur.com/to7r9NN.jpeg Except, is it NEW? https://i.imgur.com/YE6tR3t.jpeg That nick in the finish was there when I opened the package. I sent them a message and then checked their online inventory… Blade HQ is now sold out of both the compact polished aluminum and the full sized, so they can’t even replace it straight up. Couple of questions. A. Am I crazy for letting this bother me B. If they cannot replace it without a long wait, am I expecting too much to ask for something else in return such as a gift card or discount on another knife? Thanks @me back While Ti will get spots they shouldn't come out of the box with them |
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Posted: 6/12/2024 9:17:34 PM EDT
[#37]
Quote HistoryOriginally Posted By MrSig239: Return of the Spam! Repeat for the knife. https://www.ar15.com/media/mediaFiles/56211/IMG_8475_jpeg-3238926.JPG Fancy set up. |
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Posted: 6/12/2024 9:17:56 PM EDT
[#38]
Quote HistoryOriginally Posted By lilMAC25: BHQ has offered me a $25 partial refund and I keep the knife. This knocks the price of the knife (before shipping and taxes) under $100. That’s acceptable to me. Thanks again for y’all’s input. Fair of them |
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Posted: 6/12/2024 9:19:32 PM EDT
[#39]
Quote HistoryOriginally Posted By WILSON: The unsubscribe button is right where most people scroll and the next page button which makes it common to unintentionally unsubscribe from a thread but seems weird you can unsubscribe for your own thread. |
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Posted: 6/12/2024 9:46:39 PM EDT
[#40]
I don't think anyone else has this problem, don't generalize.
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Posted: 6/12/2024 9:47:16 PM EDT
[#41]
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USA
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Posted: 6/12/2024 11:22:43 PM EDT
[#42]
The end of an era.
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Posted: 6/13/2024 8:19:28 AM EDT
[#43]
Quote HistoryOriginally Posted By WIC: It's a nice design Fuck BHQ though. Haven't seen a burnley from the monkey in a long time... Quote HistoryOriginally Posted By WIC: Originally Posted By lilMAC25: I’m pretty happy and I think it’s reasonable. I also expect I’ll add my own nicks soon, but heck at $105 delivered for a one with a $205 MSRP? That’s great deal. It's a nice design Fuck BHQ though. Haven't seen a burnley from the monkey in a long time... I’ll post em in a bit. |
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Posted: 6/13/2024 8:21:56 AM EDT
[#44]
 New (to me) Knife Day. Guy I bought it from decided to include this as a “bonus”. So I guess it’s “Throbbin Thursday”? |
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Posted: 6/13/2024 8:39:42 AM EDT
[#45]
It needs a sheath
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Posted: 6/13/2024 9:46:37 AM EDT
[#46]
Quote HistoryOriginally Posted By DFARM: It needs a sheath Lol! Maybe one made by trojan. |
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Posted: 6/13/2024 1:30:04 PM EDT
[#47]
Quote Historywell, that was vague |
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Posted: 6/13/2024 1:30:53 PM EDT
[#48]
Quote HistoryOriginally Posted By MaxxII: https://i.imgur.com/znKmIdY.jpeg New (to me) Knife Day. Guy I bought it from decided to include this as a “bonus”. So I guess it’s “Throbbin Thursday”? Quote HistoryOriginally Posted By MaxxII: https://i.imgur.com/znKmIdY.jpeg New (to me) Knife Day. Guy I bought it from decided to include this as a “bonus”. So I guess it’s “Throbbin Thursday”? Originally Posted By DFARM: It needs a sheath he's not wrong |
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Posted: 6/13/2024 1:31:10 PM EDT
[#49]
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Posted: 6/13/2024 2:16:27 PM EDT
[#50]
Originally Posted By DFARM: It needs a sheath Originally Posted By MrSig239: Lol! Maybe one made by trojan. Originally Posted By WIC: he's not wrong Got it. Trojan Magnum Ribbed it is. Thanks Boys. |
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