User Panel
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Posted: 2/13/2022 9:14:11 PM EST
[#1]
Quote HistoryOriginally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. That’s what happened to mine. Support said bad hardware |
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Posted: 2/13/2022 9:34:06 PM EST
[Last Edit: NotRyan]
[#2]
Quote HistoryOriginally Posted By deadelk: I thought it would fire up. Quote HistoryOriginally Posted By deadelk: Originally Posted By RyanEsstac: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. You are far more patient than me, to not turn it on and try it before all that work and install. Hopefully it's something easy to fix and doesn't require a replacement. Yours is obviously the newer unit right? So you won't have to rerun the wire if it does need to be replaced. |
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Posted: 2/13/2022 9:41:01 PM EST
[#3]
Quote HistoryOriginally Posted By Spacejunk: That's what happened to mine. Support said bad hardware Quote HistoryOriginally Posted By Spacejunk: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. That's what happened to mine. Support said bad hardware |
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Posted: 2/13/2022 9:42:22 PM EST
[#4]
Quote HistoryOriginally Posted By RyanEsstac: glass top? Yours is obviously the newer unit right? So you won't have to rerun the wire if it does need to be replaced. Quote HistoryOriginally Posted By RyanEsstac: Originally Posted By deadelk: Originally Posted By RyanEsstac: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. You are far more patient than me, to not turn it on and try it before all that work and install. Hopefully it's something easy to fix and doesn't require a replacement. glass top? Yours is obviously the newer unit right? So you won't have to rerun the wire if it does need to be replaced. |
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Posted: 2/13/2022 10:05:09 PM EST
[#5]
Quote HistoryOriginally Posted By deadelk: Yep, Gen 2. Quote HistoryOriginally Posted By deadelk: Originally Posted By RyanEsstac: Originally Posted By deadelk: Originally Posted By RyanEsstac: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. You are far more patient than me, to not turn it on and try it before all that work and install. Hopefully it's something easy to fix and doesn't require a replacement. glass top? Yours is obviously the newer unit right? So you won't have to rerun the wire if it does need to be replaced. Ignore the glass top comment. I was texting someone 
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Posted: 2/13/2022 10:12:18 PM EST
[#6]
Quote HistoryOriginally Posted By deadelk: What is the solution that Starlink is providing you with. Quote HistoryOriginally Posted By deadelk: Originally Posted By Spacejunk: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. That's what happened to mine. Support said bad hardware They sent a replacement and it worked 5 minutes after plugging it in. With the first unit, I kept getting stuck on “offline” in the app. Reset it many times and checked the plugs. |
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Posted: 2/13/2022 10:25:41 PM EST
[#7]
I've received the 7 day to confirm email. I have less than 24 hours left to confirm. I don't think I will get it. It would be for my parents house on the farm. They get 2mb down on a wireless connection that drops down below 1mb often. But they wouldn't really utilize it much given their age and life style. News and Facebook doesn't need 100mb down. My dad doesn't watch tv and my has DirecTv to watch. I want them to have better internet because I know it frustrates them but at $100 a month plus another $400 in equipment it just doesn't seem worth it.
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Posted: 2/13/2022 11:29:08 PM EST
[#8]
Quote HistoryOriginally Posted By SWIRE: I've received the 7 day to confirm email. I have less than 24 hours left to confirm. I don't think I will get it. It would be for my parents house on the farm. They get 2mb down on a wireless connection that drops down below 1mb often. But they wouldn't really utilize it much given their age and life style. News and Facebook doesn't need 100mb down. My dad doesn't watch tv and my has DirecTv to watch. I want them to have better internet because I know it frustrates them but at $100 a month plus another $400 in equipment it just doesn't seem worth it. Based on seeing my mom and an iPad...you may not realize what they'd like to do until they have the bandwidth to do it... |
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Posted: 2/13/2022 11:36:35 PM EST
[#9]
Somebody said they put in for a new one, using a different email address, and they got it. If it wasn't available, could that have made them lose the original preorder?
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Posted: 2/13/2022 11:39:31 PM EST
[#10]
Quote HistoryOriginally Posted By 67Firebird: Somebody said they put in for a new one, using a different email address, and they got it. If it wasn't available, could that have made them lose the original preorder? At that point, would it mater? |
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Posted: 2/13/2022 11:46:35 PM EST
[#11]
Isn't the equipment $500?
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Posted: 2/14/2022 12:03:27 AM EST
[#12]
Quote HistoryOriginally Posted By motoguy: Based on seeing my mom and an iPad...you may not realize what they'd like to do until they have the bandwidth to do it... Quote HistoryOriginally Posted By motoguy: Originally Posted By SWIRE: I've received the 7 day to confirm email. I have less than 24 hours left to confirm. I don't think I will get it. It would be for my parents house on the farm. They get 2mb down on a wireless connection that drops down below 1mb often. But they wouldn't really utilize it much given their age and life style. News and Facebook doesn't need 100mb down. My dad doesn't watch tv and my has DirecTv to watch. I want them to have better internet because I know it frustrates them but at $100 a month plus another $400 in equipment it just doesn't seem worth it. Based on seeing my mom and an iPad...you may not realize what they'd like to do until they have the bandwidth to do it... Faster internet would be beneficial for sure. They are old retired farmers stuck in their way and like living in the little box of a world they feel comfortable with. The only thing that would really change is my mother could use streaming services. I just saw that Starlink wants $50 for shipping plus being Illinois it is another $37 in taxes. Even with the $99deposite I would still owe $487.06 just to get the equipment to them, then $100 a month. Plus I would have to make the 8 hour drive to see them, complete the install for them, and then try to explain why they have a different "earth-er-net" cable and repeat yet again it isn't a phone line. Knowing how they are, they won't benefit much other than having Facebook and Real Clear Politics load quicker. I'm going to cancel it. |
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Posted: 2/14/2022 9:16:48 AM EST
[#13]
Quote HistoryOriginally Posted By r0ttie1: At that point, would it mater? Quote HistoryOriginally Posted By r0ttie1: Originally Posted By 67Firebird: Somebody said they put in for a new one, using a different email address, and they got it. If it wasn't available, could that have made them lose the original preorder? If it kicked us back another year, that would matter to me. |
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Posted: 2/14/2022 10:06:53 AM EST
[#14]
Quote HistoryOriginally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. What is the distance from the Modem to the Dish? Is it further than recommended? Sorry, I'm not familiar with the system and if they provide the cable from the dish to the Modem or if you do. POE will only work so far. |
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Posted: 2/14/2022 7:33:10 PM EST
[#15]
Elon Musk Reveals Over 250,000 User Terminals
"According to CEO and founder Elon Musk, SpaceX's Starlink already brings a massive array of user terminals, which are now at 250,000. The said terminals will keep on growing, and Musk said that in order to better internet connections, Starlink would need to upgrade its ground stations and other functions that it can access here on the planet. " |
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Posted: 2/14/2022 7:39:43 PM EST
[#16]
Here is a nice passage of Starlink satellites
 Starlink from India |
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Posted: 2/14/2022 7:54:08 PM EST
[#17]
I hope that several of those are destined to regularly pass over Missouri.
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Posted: 2/14/2022 11:08:34 PM EST
[#18]
Quote HistoryOriginally Posted By Spacejunk: They sent a replacement and it worked 5 minutes after plugging it in. With the first unit, I kept getting stuck on "offline" in the app. Reset it many times and checked the plugs. Quote HistoryOriginally Posted By Spacejunk: Originally Posted By deadelk: Originally Posted By Spacejunk: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. That's what happened to mine. Support said bad hardware They sent a replacement and it worked 5 minutes after plugging it in. With the first unit, I kept getting stuck on "offline" in the app. Reset it many times and checked the plugs. |
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Posted: 2/14/2022 11:25:06 PM EST
[#19]
Quote HistoryOriginally Posted By deadelk: How long did it take them to get back to you concerning your problems? Quote HistoryOriginally Posted By deadelk: Originally Posted By Spacejunk: Originally Posted By deadelk: Originally Posted By Spacejunk: Originally Posted By deadelk: So, I buried conduit and ran the cable from the dish to the house and thru exterior wall and connected to the modem, mounted the dish stand and installed the dish. Then I started the setup by plugging modem into power, the green light came on the bottom of the modem then nothing. Checked all connections they are good. Did the reset by unplugging and plugging power in at least three times and.... still nothing no dish movement no internets. A real letdown. So I'll see what support has to say. That's what happened to mine. Support said bad hardware They sent a replacement and it worked 5 minutes after plugging it in. With the first unit, I kept getting stuck on "offline" in the app. Reset it many times and checked the plugs. |
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Posted: 2/15/2022 9:03:08 PM EST
[#20]
I signed up in mid July last year, for an upcoming move. I just got confirmation email today. North Central WI.
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AR, USA
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Posted: 2/15/2022 9:15:29 PM EST
[#21]
Received my seven day confirmation this morning and I gladly paid. Viasat sucks.
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VEN
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Posted: 2/15/2022 9:19:46 PM EST
[#22]
Anyone in WV have it yet? 20 miles north of Beckley and sick to death of $170/month hughesnet
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Posted: 2/15/2022 9:27:59 PM EST
[#23]
Quote HistoryOriginally Posted By 98hd: I signed up in mid July last year, for an upcoming move. I just got confirmation email today. North Central WI. Dang. I'm NE WI and still says late 2022. |
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Posted: 2/16/2022 7:41:53 PM EST
[#24]
My Starlink saga continues. Support contacted me Tuesday and told me to reload address and leave powered up over night
and the system would update. So I took the kit back out to my cabin and reinstalled the device and spent the night there to see if the system would work. Nada. Emailed support this morning when I got back to town asking what's next. Just got a series of emails from them. Return shipping label. Explanation of failure. New kit shipping notice. 1 month credit on my account. So in a few days I'll get the new Starlink kit and I'll try again. |
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Posted: 2/16/2022 7:58:47 PM EST
[#25]
“Mid 2022”
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Posted: 2/16/2022 9:15:47 PM EST
[#26]
I just got my ethernet adapter in the mail.
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Posted: 2/16/2022 9:27:37 PM EST
[#27]
Quote HistoryOriginally Posted By RikWriter: I just got my ethernet adapter in the mail. How long was the wait since you ordered? |
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NE, USA
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Posted: 2/16/2022 9:32:01 PM EST
[#28]
Quote HistoryOriginally Posted By Spacejunk: How long was the wait since you ordered? Quote HistoryOriginally Posted By Spacejunk: Originally Posted By RikWriter: I just got my ethernet adapter in the mail. How long was the wait since you ordered? I ordered mine 1/26 and was delivered 2/14. I ordered a pole mount at the same time and still waiting for that though. |
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LA, USA
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Posted: 2/16/2022 9:35:36 PM EST
[#29]
Mid 2022 here.
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KS, USA
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Posted: 2/16/2022 9:45:54 PM EST
[#30]
Not gonna lie, I'm a little miffed that some folks are getting their orders fulfilled that are South of me and ordered after me. I ordered the same day they opened it up over a year ago, Feb 8th 2021 and I still don't have shit. It's pretty damn frustrating.
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Posted: 2/16/2022 9:49:33 PM EST
[#31]
Quote HistoryOriginally Posted By Spacejunk: How long was the wait since you ordered? Quote HistoryOriginally Posted By Spacejunk: Originally Posted By RikWriter: I just got my ethernet adapter in the mail. How long was the wait since you ordered? I think it took nearly a month. |
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Posted: 2/16/2022 10:11:20 PM EST
[#32]
Quote HistoryOriginally Posted By Just1ce4All: Not gonna lie, I'm a little miffed that some folks are getting their orders fulfilled that are South of me and ordered after me. I ordered the same day they opened it up over a year ago, Feb 8th 2021 and I still don't have shit. It's pretty damn frustrating. How about the 3rd world shit hole countries that are getting it before you? Put that in your pipe and smoke it. 
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Posted: 2/16/2022 10:19:21 PM EST
[#33]
Quote HistoryOriginally Posted By jd2395: Anyone in WV have it yet? 20 miles north of Beckley and sick to death of $170/month hughesnet You will save a lot and get much better internet with Starlink. Hoping that it happens soon. |
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Posted: 2/16/2022 10:22:55 PM EST
[#34]
Quote HistoryOriginally Posted By Just1ce4All: Not gonna lie, I'm a little miffed that some folks are getting their orders fulfilled that are South of me and ordered after me. I ordered the same day they opened it up over a year ago, Feb 8th 2021 and I still don't have shit. It's pretty damn frustrating. Maybe it was the previous page or two back where someone checked on availability as a new customer. It was available and they immediately bought it and later canceled the original reservation. Go back and find that person. Understand what they did or message them and see if that option works for you. |
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Posted: 2/16/2022 10:33:35 PM EST
[Last Edit: 67Firebird]
[#35]
Quote HistoryOriginally Posted By r0ttie1: I saw dishes in my area. When I went to starlink.com I logged in with a different e-mail account. It gave me the option to purchase, which I did. After it confirmed my purchase I canceled the preorder. Why they didn't contact me on the preorder when they were selling it in my area left me with the question, when were they ever going to offer it to me? When you did that, did you use the same physical address? I'd like to try that, but I don't |
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Posted: 2/16/2022 11:24:29 PM EST
[#36]
Quote HistoryOriginally Posted By ZW17: How about the 3rd world shit hole countries that are getting it before you? Put that in your pipe and smoke it. Quote HistoryOriginally Posted By ZW17: Originally Posted By Just1ce4All: Not gonna lie, I'm a little miffed that some folks are getting their orders fulfilled that are South of me and ordered after me. I ordered the same day they opened it up over a year ago, Feb 8th 2021 and I still don't have shit. It's pretty damn frustrating. How about the 3rd world shit hole countries that are getting it before you? Put that in your pipe and smoke it. Wasn't that the original stated reason he started Starlink in the first place? |
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Posted: 2/17/2022 1:43:57 AM EST
[#37]
The ethernet adapter works, btw.
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OK, USA
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Posted: 2/17/2022 2:10:09 AM EST
[#38]
Fml, I tried to apply for beta, but I am at the wrong latitude.
Still paying for 20 Gb/month data limited satalite, with a fiber line 1/2 mile from my house that I can't access.
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OK, USA
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Posted: 2/17/2022 2:11:43 AM EST
[#39]
Quote HistoryOriginally Posted By pcsutton: You do realize there's no guarantee Musk won't be a bigger prick than Hughesnet? Just sayin'. I'm paying $73 for 20/4 through Spectrum. It runs multiple video steams on multiple devices with very, very little trouble. I've been running traditional satalite internet for over a decade. If it's half of what Musk claims I would pay 2x's as much as I'm currently paying. |
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Posted: 2/17/2022 6:41:50 AM EST
[#40]
I confirmed my order yesterday.
Guess we will see what this is all about. If it's not significantly better than the TMobile I have now I'll just cancel it. |
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Posted: 2/17/2022 6:43:40 AM EST
[#41]
Originally Posted By Just1ce4All: Not gonna lie, I'm a little miffed that some folks are getting their orders fulfilled that are South of me and ordered after me. I ordered the same day they opened it up over a year ago, Feb 8th 2021 and I still don't have shit. It's pretty damn frustrating. Originally Posted By ZW17: How about the 3rd world shit hole countries that are getting it before you? Put that in your pipe and smoke it. Y’all haven’t kept up on why this is happening and why it is relatively necessary. Its in this long thread so it’ll require reading. |
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Posted: 2/17/2022 6:55:20 AM EST
[#42]
Moved back to mid 22. Ordered June last year. Decided to check as a new customer and it says the area is at capacity and won’t be expanded until after 2023. Hoping I’m part of the locked in group.
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Posted: 2/17/2022 7:16:54 AM EST
[Last Edit: Pushrod_Paul]
[#43]
Quote HistoryOriginally Posted By jd2395: Anyone in WV have it yet? 20 miles north of Beckley and sick to death of $170/month hughesnet I signed up in February of 2021 and still nothing. The projected date moved to 2023 from mid-late 2021. I'm not holding my breath! I'm in SE Randolph County. |
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Posted: 2/17/2022 9:19:33 AM EST
[#44]
My son put in our preorder one year plus one week ago, and last night the email came through! When he saw it earlier this morning, he bought the equipment and a few extras (adapter, extra cable, etc). That's a great way to start the day.
 We're in central Missouri. |
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KS, USA
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Posted: 2/17/2022 9:21:42 AM EST
[#45]
Quote HistoryOriginally Posted By Steamedliver: Y’all haven’t kept up on why this is happening and why it is relatively necessary. Its in this long thread so it’ll require reading. Quote HistoryOriginally Posted By Steamedliver: Originally Posted By Just1ce4All: Not gonna lie, I'm a little miffed that some folks are getting their orders fulfilled that are South of me and ordered after me. I ordered the same day they opened it up over a year ago, Feb 8th 2021 and I still don't have shit. It's pretty damn frustrating. Originally Posted By ZW17: How about the 3rd world shit hole countries that are getting it before you? Put that in your pipe and smoke it. Y’all haven’t kept up on why this is happening and why it is relatively necessary. Its in this long thread so it’ll require reading. I've been following the Starlink reddit for a few years. I know why it is sporadic, but I am fairly certain the beta is over and what the customers were told was that it was FCFS. That clearly is not happening. And it isn't about ground stations, I have 2 ground stations that would service the load in my area. And I've checked almost monthly if I can sign up as a new customer and cancel my old, nope, not an option. The closest sign up address I could find was 23 miles away, near KC, go figure..... |
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Posted: 2/17/2022 11:24:02 AM EST
[#46]
Quote HistoryOriginally Posted By 67Firebird: My son put in our preorder one year plus one week ago, and last night the email came through! When he saw it earlier this morning, he bought the equipment and a few extras (adapter, extra cable, etc). That's a great way to start the day. We're in central Missouri.  Attached File |
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Posted: 2/17/2022 7:45:53 PM EST
[#47]
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Posted: 2/17/2022 7:50:26 PM EST
[#48]
Quote HistoryOriginally Posted By AmericanPeople: Elon Musk Reveals Over 250,000 User Terminals "According to CEO and founder Elon Musk, SpaceX's Starlink already brings a massive array of user terminals, which are now at 250,000. The said terminals will keep on growing, and Musk said that in order to better internet connections, Starlink would need to upgrade its ground stations and other functions that it can access here on the planet. " Well that is a problem for the "Elon is stabbing America in the back" derangement..... |
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Posted: 2/17/2022 7:56:43 PM EST
[#49]
Quote HistoryOriginally Posted By 67Firebird: My son put in our preorder one year plus one week ago, and last night the email came through! When he saw it earlier this morning, he bought the equipment and a few extras (adapter, extra cable, etc). That's a great way to start the day. We're in central Missouri. Mine came in today after a year of waiting. I really haven't even thought much about it since summer. I assumed it was plug and play, but I had to leave the house and didn't even open the box. Do I need to order some sort of adapter? |
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Posted: 2/17/2022 8:17:26 PM EST
[#50]
Quote HistoryOriginally Posted By 67Firebird: @r0ttie1 When you did that, did you use the same physical address? I'd like to try that, but I don't Quote HistoryOriginally Posted By 67Firebird: Originally Posted By r0ttie1: I saw dishes in my area. When I went to starlink.com I logged in with a different e-mail account. It gave me the option to purchase, which I did. After it confirmed my purchase I canceled the preorder. Why they didn't contact me on the preorder when they were selling it in my area left me with the question, when were they ever going to offer it to me? When you did that, did you use the same physical address? I'd like to try that, but I don't I saw two dishes in my area, so I knew it was available. I used a different e-mail when I logged into starlink.com. I don't have an address that the post office recognizes. I used physical coordinates. |
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