Quoted: Daily-PMS
Customer service need lots of improvement before a buy from them.
But that is only my opinion.
Hawaii
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I just bought a DPMS upper to go with a DPMS lower and kit that I built this spring. I have to admit that I was not impressed by their service.
I ordered a post-ban upper and they sent me a pre-ban, so I had to grind off the lug and attach a permanent muzzle brake myself.
It was very accurate right out of the box, but I am not impressed by the quality of the bolt carrier as compared to my Bushmaster. The DPMS firing pin is not fully chromed and I have had some extraction problems. It's possible that I needed more CLP in the bolt carrier when breaking it in, so I am willing to give them the benefit of the doubt on the extraction problems. I will let you know as i put more rounds through it. (16" HBAR upper, fixed CAR-stock lower).