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OP, I have no idea what this is about, but it sounds like you have a good relationship with the customer. Is there a way you could say, "English, motherfucker. Do you speak it?" But in a nice way, of course.
The reason I ask is because I was in a very technical field during my career. It would have been very easy to confuse everyone with technical jargon, and impress them with my brilliance. Instead, I always made a big effort to explain everything in language the client could understand. I was complimented many times on my clarity and ability to communicate effectively.
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I've always made extra effort to communicate well, too. It's very important on many levels. I've tried to impress on the kids how important it is, as well. Many times, they've been shown strings of emails demonstrating various aspects of the subject, good and bad examples.
Had a good discussion with this guy yesterday so we're both on the same page . He's a devout Christian , so I'm not sure he'd get the SLJ reference. But, yeah, we broke it down to real English and what such a requirement is, in effect, asking.
I appreciate the discussion here. Combined with my own research and discussion with a couple other SME, I have a good handle on this aspect of manufacturing, at least enough to intelligently discuss it with customers.