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Posted: 12/17/2015 3:46:21 PM EST
[#1]
Can you imagine being the guy sitting in some room opening 1,000 boxes a day? I imagine this is going to take forever.
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Posted: 12/17/2015 3:57:09 PM EST
[#2]
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A confirmation number and/or RMA# would give us hopes there's actual systems in place to help them keep their shit together. RMA # tracked via software vs paper stuffed in a box Serial #? I know that's an assumption, but so is assuming they're not using anything to track this whole shindig. Simple fact is you either trust the company to make good on what their representative stated or you don't, going back and forth wringing your hands about the possible outcomes is pointless. http://www.whatevo.com/media/posts/Van-Wilder.jpg Worried, No. It's trying to decide whether or not to trust a company to make it right after said company lied and knowingly put our troops at risk. Only reason they "trying" to make it right is because they were caught in their lies. They have no reason to act quickly because they know no one will buy their sights again. Had this not come out everyone would still be loving their 10 yr old sights that never failed them. |
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Posted: 12/17/2015 3:59:04 PM EST
[#3]
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Can you imagine being the guy sitting in some room opening 1,000 boxes a day? I imagine this is going to take forever. Think of the time if they decide to test each one. 
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Posted: 12/17/2015 4:14:37 PM EST
[#4]
sent a email for the return info for my three 512s...they sent back that I need to submit three separate forms , did that at noon today and got approved about 2 pm.
I guess they want 3 different boxes sent to them...getting about $411 back for each...05 , 06 and 2012 dates. |
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Posted: 12/17/2015 4:15:01 PM EST
[#5]
Got my approval letters for my two. I'm still not real comfortable sending them back. Might end up with no Eotechs and no money.
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Posted: 12/17/2015 4:36:59 PM EST
[#6]
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It took them over 4 months to send out a $60 sales rebate. I bet there are 1000s more doing this return then the rebate. Quote HistoryQuoted:
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I submitted the info on the return/repair form yesterday afternoon but haven't got a reply yet. At some point will they get overwhelmed in the rush for refunds so who knows how long this will take. Over a year I bet Doubt it will take that long. I would imagine checks will begin rolling out some time in January. It took them over 4 months to send out a $60 sales rebate. I bet there are 1000s more doing this return then the rebate. This isn't some sales rebate. This is a slightly more big deal than making sure a few people here and there get their $60 sales rebate. |
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Posted: 12/17/2015 4:44:25 PM EST
[#7]
Quote HistoryQuoted: One guy got a refund approved, LAV shared it on facebook, everyone else followed suit. I don't care how you dissect it, the entire thing is bizarre. Quote HistoryQuoted: Quoted: Quoted: Quoted: I wonder what's a good estimate on the total number of sights they'll receive before this is over. They must have a metric shit ton of them by now . I can't even fathom a guess; here's why.... They have never once made any of this "official" or public. Hundreds of us are sending in eotechs based on one fucking email sent to one guy. No, I sent mine in based on an emailed response from a company respresentative.  ETA - This email is explicit that "Your refund request has been received and approved." One guy got a refund approved, LAV shared it on facebook, everyone else followed suit. I don't care how you dissect it, the entire thing is bizarre. |
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Posted: 12/17/2015 4:52:12 PM EST
[#8]
Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out
$137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. 
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Posted: 12/17/2015 4:56:34 PM EST
[#9]
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Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out $137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. |
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Posted: 12/17/2015 5:00:44 PM EST
[#10]
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That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Quote HistoryQuoted:
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Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out $137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. I hope you right, but parents have been know to abandon their children. 
Seriously I hope this goes well for everyone involved. |
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Posted: 12/17/2015 5:05:45 PM EST
[#11]
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That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. Quote HistoryQuoted:
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Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out $137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. I think you underestimate the power of arfcom and gunshop/gunshow neckbeards. The same fuckers that spent thousands buying all the 22lr they could find. They will buy up all they can for $350-400 used and get a refund for MSRP. http://soldiersystems.net/2015/12/17/eotech-sight-returns-overwhelming-us-postal-service/ |
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Posted: 12/17/2015 5:28:37 PM EST
[#12]
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I think you underestimate the power of arfcom and gunshop/gunshow neckbeards. The same fuckers that spent thousands buying all the 22lr they could find. They will buy up all they can for $350-400 used and get a refund for MSRP. http://soldiersystems.net/2015/12/17/eotech-sight-returns-overwhelming-us-postal-service/ Quote HistoryQuoted:
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Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out $137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. I think you underestimate the power of arfcom and gunshop/gunshow neckbeards. The same fuckers that spent thousands buying all the 22lr they could find. They will buy up all they can for $350-400 used and get a refund for MSRP. http://soldiersystems.net/2015/12/17/eotech-sight-returns-overwhelming-us-postal-service/ Along with the holidays, it really doesn't take much to overwhelm one USPS location. I'm not trying to downplay the volume. It is a lot, but still. |
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Posted: 12/17/2015 5:44:13 PM EST
[#13]
I'm looking at it like this...
I know the 512 is defective, the company admitted they all are. So I would never put it back on any firearms I own. It can't be trusted to function. So I can stick it in a drawer in my shop and let it rot, or send it back and maybe get my $460 back. I guess I could have done a video with a couple pounds of Tannerite...
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Posted: 12/17/2015 6:06:18 PM EST
[#14]
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This isn't some sales rebate. This is a slightly more big deal than making sure a few people here and there get their $60 sales rebate. Quote HistoryQuoted:
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I submitted the info on the return/repair form yesterday afternoon but haven't got a reply yet. At some point will they get overwhelmed in the rush for refunds so who knows how long this will take. Over a year I bet Doubt it will take that long. I would imagine checks will begin rolling out some time in January. It took them over 4 months to send out a $60 sales rebate. I bet there are 1000s more doing this return then the rebate. This isn't some sales rebate. This is a slightly more big deal than making sure a few people here and there get their $60 sales rebate. Exactly. A lot more people and a lot more money is involved. They could hold off for as long as possible if they want. Hell even file bankruptcy and not have to refund anything |
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Posted: 12/17/2015 8:04:39 PM EST
[#15]
Quote HistoryQuoted:
That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. Quote HistoryQuoted:
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Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out $137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. I think you're right. I told my moron friends and they thought I was telling them some conspiracy theory from the internet. They then said eotechs are great and stores wouldn't sell them if they were bad. |
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Posted: 12/17/2015 8:13:04 PM EST
[#16]
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I think you're right. I told my moron friends and they thought I was telling them some conspiracy theory from the internet. They then said eotechs are great and stores wouldn't sell them if they were bad. Quote HistoryQuoted:
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Another thought I had is if 250k units get returned at an average of $550.00 a piece they'll have to pay out $137,500,000.00 to customers but settled at 25 mil with the gov. Yeah, this'll get resolved quickly. That's drop in the bucket money to EOTech's parent company. To save their reputation (if such a thing is possible), it's a small price to pay. Also, I really don't think even close to that many people will return their optics. ARFCOM and the internet in general represents a tiny fraction of people who own EOTech's. I spoke with many, many people this week about the whole ordeal who had not a clue about it. Only a very small percentage of owners will be sending their optics in if I had to guess. I think you're right. I told my moron friends and they thought I was telling them some conspiracy theory from the internet. They then said eotechs are great and stores wouldn't sell them if they were bad. Have them log onto ARFCOM for 5 minutes and watch them run to the USPS
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Posted: 12/17/2015 9:26:59 PM EST
[#17]
so...what are we gonna do if we all get stiffed?storm the castle and get shot by our old eotechs..lol
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Posted: 12/17/2015 10:47:48 PM EST
[#18]
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so...what are we gonna do if we all get stiffed?storm the castle and get shot by our old eotechs..lol Oh the irony since we will be shooting with our iron sites
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Posted: 12/17/2015 10:53:35 PM EST
[#19]
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so...what are we gonna do if we all get stiffed?storm the castle and get shot by our old eotechs..lol Storm the castle on a really cold or hot day so their zero's will have shifted by then. Tis ze perfect plan.
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Posted: 12/17/2015 11:37:23 PM EST
[#20]
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Got my approval letters for my two. I'm still not real comfortable sending them back. Might end up with no Eotechs and no money. or, ya know, a paperweight and no money
Life's a gamble, black or red? |
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Posted: 12/18/2015 12:08:29 AM EST
[#21]
I have a 512, a 552, and magnifier.
I hate to do it. 
They are all going back. |
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Posted: 12/18/2015 1:20:30 AM EST
[#22]
Just remembered i have a 557 packed away that I have not used in years.
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Posted: 12/18/2015 1:29:00 AM EST
[#23]
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I have a 512, a 552, and magnifier. I hate to do it.
They are all going back. I thought they were not taking back the magnifiers. |
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Posted: 12/18/2015 1:33:22 AM EST
[#24]
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I thought they were not taking back the magnifiers. Quote HistoryQuoted:
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I have a 512, a 552, and magnifier. I hate to do it.
They are all going back. I thought they were not taking back the magnifiers. Apparently they will, IF you bought it as part of a set. |
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Posted: 12/18/2015 3:20:01 AM EST
[#25]
I still haven't heard back yet... Wtf. Sent my request last Friday
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Posted: 12/18/2015 8:23:01 AM EST
[#26]
If your magnifier was part of a combo kit, they seem to be approving it. At least they did mine (MPO 557.G23FTS).....I think the issue is when you buy two seperately packaged products as a "combo" sold by a retailer that wasn't packaged that way from the factory.
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Posted: 12/18/2015 10:03:44 AM EST
[#27]
They emailed that my three could be in one box as long as the paperwork was attached...left Tampa at 9amm Friday with expected del. Monday...Day one...I really liked them
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Posted: 12/18/2015 10:26:59 AM EST
[#28]
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I still haven't heard back yet... Wtf. Sent my request last Friday Resubmit. My first request was unanswered for a week, tried again and was approved in under a minute. |
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Posted: 12/18/2015 10:30:01 AM EST
[#29]
I wonder what they will do with them all?
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Posted: 12/18/2015 10:33:59 AM EST
[#30]
Any reason to not ship FedEx?
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Posted: 12/18/2015 10:35:13 AM EST
[#31]
Just read in the news that there was a class action law suit originating in Missouri seeking over $5m
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Posted: 12/18/2015 10:35:25 AM EST
[#32]
Does my L3 made Bushnell Halosight quality?
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Posted: 12/18/2015 10:37:56 AM EST
[#33]
Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery.
Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM?
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Posted: 12/18/2015 10:44:09 AM EST
[#34]
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Can you imagine being the guy sitting in some room opening 1,000 boxes a day? I imagine this is going to take forever. Can you imagine the operator in a gun fight, having their RDS shit the bed......fuck L3
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Posted: 12/18/2015 10:44:31 AM EST
[#35]
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Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery. Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM? I think that is when the loaders scan it onto the delivery truck. The driver probably doesn't come in and hit the road til 7 or 8. |
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Posted: 12/18/2015 10:44:40 AM EST
[#36]
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Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery. Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM? USPS is worse. I shipped on the 11th, they tried delivery on the 12th and still have not updated tracking info. |
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Posted: 12/18/2015 10:46:54 AM EST
[#37]
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I think that is when the loaders scan it onto the delivery truck. The driver probably doesn't come in and hit the road til 7 or 8. Quote HistoryQuoted:
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Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery. Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM? I think that is when the loaders scan it onto the delivery truck. The driver probably doesn't come in and hit the road til 7 or 8. It was loaded on the truck at 3:38 which is the out for delivery tag, the tag at 5:30 indicates clearly they attempted delivery at a closed business, which makes sense for probably 90% of busineses. |
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Posted: 12/18/2015 10:47:17 AM EST
[#38]
USPS priority.....three days to get to Ann Arbor with tracking.
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Posted: 12/18/2015 11:06:26 AM EST
[#39]
I got my approval this morning finally, I don't think we will see anything before May, based on their rebate checks turn around time from last year. |
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Posted: 12/18/2015 11:08:59 AM EST
[#40]
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It was loaded on the truck at 3:38 which is the out for delivery tag, the tag at 5:30 indicates clearly they attempted delivery at a closed business, which makes sense for probably 90% of busineses. Quote HistoryQuoted:
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Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery. Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM? I think that is when the loaders scan it onto the delivery truck. The driver probably doesn't come in and hit the road til 7 or 8. It was loaded on the truck at 3:38 which is the out for delivery tag, the tag at 5:30 indicates clearly they attempted delivery at a closed business, which makes sense for probably 90% of busineses. oh, did see that. LOL, that is pretty stupid. I'm betting the already slammed for Christmas, and the drivers really don't give a shit right now. I shipped USPS, i need to check my status today. |
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Posted: 12/18/2015 11:42:58 AM EST
[#41]
Has anybody actually received a refund yet? I sent mine back last week. So crossing my fingers that I get my money back.
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Posted: 12/18/2015 11:49:29 AM EST
[#42]
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or, ya know, a paperweight and no money
Life's a gamble, black or red? Quote HistoryQuoted:
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Got my approval letters for my two. I'm still not real comfortable sending them back. Might end up with no Eotechs and no money. or, ya know, a paperweight and no money
Life's a gamble, black or red? I've got nothing to lose. The one I sent back was made in 2006 but has been dead since 07 or 08. I'm just glad I kept it as a paperweight so I can try to get something back for it. I'd be pissed if I had tossed it. |
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Posted: 12/18/2015 11:53:34 AM EST
[#43]
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Has anybody actually received a refund yet? I sent mine back last week. So crossing my fingers that I get my money back. Refunds probably won't start going out until mid January at the very earliest. |
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Posted: 12/18/2015 11:58:12 AM EST
[#44]
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I think that is when the loaders scan it onto the delivery truck. The driver probably doesn't come in and hit the road til 7 or 8. Quote HistoryQuoted:
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Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery. Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM? I think that is when the loaders scan it onto the delivery truck. The driver probably doesn't come in and hit the road til 7 or 8. Quoted:
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Fucking everyone is pulling some retarded bullshit apparently. Just checked on my UPS delivery. Ypsilanti, MI, US 12/18/2015 5:30 AM The receiving business was closed. Your delivery has been reschedule for the next business day. 12/18/2014 3:38 AM Out For Delivery How many businesses are open for deliveries at 5 AM? USPS is worse. I shipped on the 11th, they tried delivery on the 12th and still have not updated tracking info. The tracking issues may have something to do with USPS in Ann Arbor, MI. According to this Soldier System Article the volume of returned sights is overwhelming the office; it sound like the system at that office is being adjusted to deal with the volume. If L3 is retrieving the sights on their own directly from the office they might not be scanning them as received or out for delivery and just getting thrown into L3's truck as they arrive. |
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Posted: 12/18/2015 12:02:47 PM EST
[#45]
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I wonder what they will do with them all? I'd love to see the pile. It must be huge. I'm guessing these sights have some valuable materials in the internals so they'd be worth something to a recycler of electronics. |
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Posted: 12/18/2015 12:30:45 PM EST
[#46]
Those workers in Ann Arbor USPS office are loosing their heads.
At 9:22 sorting was complete at Ann Arbor At 9:32 it was out for delivery At 10:53 it arrived at post office in Ann Arbor without any delivery attempt. EDIT 12:36 DELIVERED and signed for by K Lang |
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Posted: 12/18/2015 12:54:49 PM EST
[#47]
I sent mine fedex with signature verification.
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Posted: 12/18/2015 12:57:32 PM EST
[#48]
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I'd love to see the pile. It must be huge. I'm guessing these sights have some valuable materials in the internals so they'd be worth something to a recycler of electronics. Quote HistoryQuoted:
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I wonder what they will do with them all? I'd love to see the pile. It must be huge. I'm guessing these sights have some valuable materials in the internals so they'd be worth something to a recycler of electronics. I'd guess they're more likely to be refurbished and sold as refurbs with new serial numbers and won't be accepted for any refunds. |
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Posted: 12/18/2015 1:18:30 PM EST
[#49]
Sent mine out this morning. The guy at the little post office here said it was the fourth one he's seen this week.
These questions may have been answered somewhere in the 27 pages prior to this one but I didn't check every post so here goes: -Has EOTech or their parent company made any formal announcement of the issue and their buy-back? The SOP in business nowadays is supposed to be full disclosure ASAP and doing everything to fix the issue to placate customers. It harkens back several years to the problems Firestone had with their 500's. I remember my parents got free replacements for the set they had on SUV. Firestone took a hit but are still in business. Even Chipotle is figuring it out. I've looked at the EOTech site several times but there is no mention. Which brings me to: -Is EOTech still selling the damn things? They are still listed on their website along with being available and in-stock at Cabelas, MidwayUSA, and Bass Pro. I thought they are all defective and no redesign or corrective action has taken place. The whole thing just doesn't pass the smell test. |
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Posted: 12/18/2015 2:16:04 PM EST
[#50]
I just filled everything out and waiting for an email. I was able to print my receipt from 2012. Lets see what happens!
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